National Tyres and Autocare - Corby レビュー 79

TrustScore 5段階評価の3

2.9

Lloyds Road, NN17 1AW Corby, GB


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Booked online to swap two tyres. Paid £3 for time slot as well. Came 10 minutes before booked time. Car taken by mechanic 30 minutes after booked time slot. Waiting another 35 minutes changing 2 tyre... もっと見る

5つ星のうち5の評価

I booked an appointment after my vehicle was making strange noises. All the staff were incredibly helpful and although a lot of work was needed it was completed on the same day. Supper happy with thei... もっと見る

5つ星のうち5の評価

My locking wheel nut was a little bent and I couldn't get my wheel off to change it. I went to national tyres to ask for help and not only did he manage to get the nut off for me he changed the whole... もっと見る

5つ星のうち5の評価

Andrew and his team at Corby National Tyre Centre are Ace. They are accommodating and always get the job done. I have been using this branch for a good few years now. The last time I had my wife's car... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. 車検場
  4. 自動車修理・整備店
  5. ハイヤー サービス
  6. オイル交換サービス

National Tyres and Autocare - Corby について

当該企業による記述

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

連絡先

2.9

まあまあ

TrustScore 5段階評価の3

79件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

Booked online to swap two tyres

Booked online to swap two tyres. Paid £3 for time slot as well. Came 10 minutes before booked time. Car taken by mechanic 30 minutes after booked time slot. Waiting another 35 minutes changing 2 tyres!!! How this crap company can make any money on this service?

2026年5月7日
自発的なレビュー
5つ星のうち5の評価

Great experience

I booked an appointment after my vehicle was making strange noises. All the staff were incredibly helpful and although a lot of work was needed it was completed on the same day. Supper happy with their help and assistance especially with my two children with me.

2025年7月2日
自発的なレビュー
5つ星のうち5の評価

Absolutely brilliant service

My locking wheel nut was a little bent and I couldn't get my wheel off to change it. I went to national tyres to ask for help and not only did he manage to get the nut off for me he changed the whole wheel over really quickly. I was happy to pay him for an hour of his time but he was so kind he didn't take anything from me.
I don't usually write reviews but I'm so incredibly grateful and I highly recommend this company and their friendly staff

2025年2月15日
自発的なレビュー
5つ星のうち5の評価

Great service

I made a mistake on the online bookings for tyres, the team saw this mistake informed me they would get the right tyres that I needed. 3 days later, the tyres hadnt turned up on the order so the staff went to other depots in their own time to complete my tyres and get the job finnished.

2024年12月5日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Hi Luke,

Thank you for sharing your experience. We're glad to have been of your assistance and we look forward to serve you again soon. Thank you for choosing Halfords!

Regards,
Kashish

5つ星のうち1の評価

I went to change tyres

I went to change tyres, had booked and paid for it, but when i arrived i've been told that they cannot do wheels alignment as machine is broken, and 15 minutes later when i left, they called to say that they cannot change my tyres either as they don't have it in stock. My money will be refunded from 3-5 days, now i don't have money to reorder nor i have new tyres. I booked it few days before my trip, and now it's not ready. Just bad experience.

2024年11月19日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Thank you for leaving a review.

We’re sorry that we’ve dropped the ball on this occasion, and we’d love a chance to make this right. This isn’t the level of service we aim to deliver, and we’ll share this feedback internally to ensure we can make improvements for the future.

To assist us in resolving this issue, please update your review to include your order number, booking reference, or existing case reference number. This will allow us to contact you privately and work towards a resolution.

We look forward to speaking to you soon. Thanks - Ruth

5つ星のうち5の評価

Great place for Tyre and service

Andrew and his team at Corby National Tyre Centre are Ace. They are accommodating and always get the job done. I have been using this branch for a good few years now. The last time I had my wife's car serviced, and the recent visit was for both front tyre replacements. The service from these gentlemen is always great.

2023年12月19日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Hey,

We’re thrilled that you were satisfied with services provided by Andrew & team. Your feedback is appreciated, and we hope to be of help again soon! Thank you for choosing Halfords!🙂

Regards,
Prabhjot

5つ星のうち3の評価

Booked to have four tyres fitted at a…

Booked to have four tyres fitted at a cost of £1100. They were short staffed so took just over 2 hours. When driving home car felt strange and wasn’t handling well, checked pressures and they were far to high and all different. Not what I expected from so called professionals. Order ref:W7813856

2023年11月28日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Good evening Stephen,
We’re sorry that we’ve let you down on this occasion. We try to ensure every experience is one to remember for the right reasons and we’re disappointed this was not the case for you.

We’d love the chance to speak with you and find a suitable resolution. Please could you update your review to include an order number/booking reference/case reference so we can get in touch?

Look forward to speaking to you soon. Thanks - Ffion 🚲

5つ星のうち5の評価

Great service

I booked my car on line to have the two rear tyres replaced. It was a very user friendly system. The manager Andy was very polite and helpful. He replaced the tyres. I have been going to National Tyres for the last ten years, with my previous car. The staff are always friendly and helpful. I wouldn’t go any where else for tyres.

2023年9月25日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Hi Nicola!

This review made our day!” “Thank you so much for taking the time to leave us this amazing review.” We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Regards- Garima☺

5つ星のうち1の評価

Cigarette butt left in my drivers…

Cigarette butt left in my drivers footwell.

I do not smoke, and I don’t allow smokers in my car.

Mechanic clearly smoking in my car.

I made the mistake of not inspecting my car before leaving the garage.

Noticed a large crack on my windscreen approx 15 minutes later.

I have no doubt this damage was caused in the garage.

However I have not complained as I know I have 0 chance. Due to the fact I can’t prove damage was caused there.

2023年7月22日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Hi Ryan,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We are very sorry to hear about the poor service you received in our Corby branch, we appreciate your frustrations and would like to look into this further for you.

We have passed the information provided to the relevant team to ask them to contact you. They will be in touch soon to discuss this further.

Hope you have a lovely week, Ffion

5つ星のうち5の評価

Very easy to use

Very easy to use. Very intuitive. Recommends

2023年7月3日
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Dear Customer

Thank you for your 5 star review

KInd Regards

Robert

5つ星のうち1の評価

It was the worst customer service

It was the worst customer service! Booked my car for oil service for Sunday at 10am, I arrived and was told they could not service the car because they don’t keep filters in store which was fair enough. I was then rescheduled for Monday afternoon. The guy that served me was very rude and did not acknowledge me on arrival. When I eventually managed to sign my car in, I asked him for an estimate of how long it would take and he proceeded to say ‘I’ll call when I’m done’. All I needed was an estimate as I had to take some time off work due to the company cancelling my appointment the previous day.

2023年7月3日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Hi Tariro,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We're really sorry to hear about the poor service you received at our Corby branch, we pride ourselves on excellent customer service, so it’s disappointing when we hear from customers who have been let down.

We have reached out further for some more information on this. If you could kindly respond with your contact information/ booking details, we can request a member of the team to contact you to discuss this further.

Hope to hear from you, Ffion

5つ星のうち1の評価

Worst experience ever

Worst experience ever. Ordered tyres online as was very close to MOT , booked in to be done week later . On the date dropped off my car came back 3 hours later to collect and my old tyres still on - no calls , no emails , no messages about issues . Gone in to cillect car and was told that my ordered tyres haven't been ordered so they cancelled my order and that money will be returned in 5-7 working days what means I will not get my money back till my MOT is due and without chances to buy tyres in different place for mot . So they just not ruined my day but ruined everything. Comunication below 0 dissapointed and confused what to do as can't pass MOT without tyres . Thanks NationalTyres for amazing experiance

2023年5月31日
自発的なレビュー
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Hi Oskars,

Thank you for taking the time to leave a review with us, we appreciate all feedback as it helps us improve our service in the future. I am sorry to hear your order was cancelled before your MOT appointment.

We always pride ourselves on our high level of service so we are disappointed we did not meet your expectations on this occasion.

Thanks, Ruth

5つ星のうち4の評価

Very easy to book

Very easy to book, very flexible, reason why 4 star is because this is the second time having to book it as the first time, tires wasn't delivered in a different branch.

2023年5月31日
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Dear Customer

Thank you for your 4 star review.

Kind Regards

Robert

5つ星のうち5の評価

I have been a National Tyres customer…

I have been a National Tyres customer for three years, I am very satisfied with the service of the garage and customer service, I recommend it to everyone

2023年5月24日
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Dear Customer

Thank you for your 5 Star review.

Kind Regards

Robert

5つ星のうち5の評価

Efficient

Friendly, quick and efficient

2023年4月8日
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Dear Simone Allcock

Thank you for you enquiry.

Kind Regards

Robert

5つ星のうち5の評価

Easy process

2023年4月5日
National Tyres and Autocare - Corby ロゴ

National Tyres and Autocare - Corby からの回答

Dear Graham

Thank you for your review

KInd Regards

Robert

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