National Tyres and Autocare - Denton レビュー 32

TrustScore 5段階評価の4

4.2

34/42 Stockport Road, M34 6AB Denton, GB


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5つ星のうち5の評価

Cracking group of lads Anthony, John & Frank at Denton would defo use again and will use again. These are my local lads I was passing through and needed a battery urgently. I u... もっと見る

企業が回答しました

5つ星のうち5の評価

Site was so easy to use and full of information about the tyre selections. On phoning the shop to as if they could swap over tyres rear to front they answered within 5 rings and assured me that ther... もっと見る

企業が回答しました

5つ星のうち3の評価

Booked a car service online. Opted for earliest possible drop off (8.30) Said I needed car by 3pm. Guy chased after me trying to sell me ‘oil flush’ for extra £20. I declined. They phoned me... もっと見る

企業が回答しました

5つ星のうち1の評価

Booked the fitting of a tyre yesterday as I needed to drive over to Yorkshire tomorrow. When I get to National Tyres I'm informed that the tyre hasn't been delivered. I was told they would call me whe... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. 車検場
  4. 自動車修理・整備店
  5. ハイヤー サービス
  6. オイル交換サービス

National Tyres and Autocare - Denton について

当該企業による記述

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

32件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち5の評価

Cracking group of lads Anthony/Frank/John

Cracking group of lads Anthony, John & Frank at Denton would defo use again and will use again. These are my local lads I was passing through and needed a battery urgently. I used to use the same garage years ago all the time when I lived in Denton about 10 years ago. It has now changed hands and Halfords run /own it.

Had some battery issues on my small commercial van (had it 7 months no issues) with me having to jump start it the day earlier. The guy who had it before me had fitted a normal car battery on it and this wasn't;t the correct type I was advised (which was correct).

Took it to Denton (used to be national tyres) & the guys fixed me up decent. We fitted a larger - the correct type battery - first off but it wouldn't register but after messing about with it traced it down to a faulty earth main cable that needed stripping back.

Cracking lads really helped me out to no end and got me going again. Thanks again lads really appreciate you staying late and messing about with my van on that dark cold Thursday last minute.

10.10 impeccable service and a credit to the service station.

NB for other future customers / users in my non-biased review please bear in my mind that:

- These are lads are mainly fitters first and do what they can with the available equipment, knowledge and availability at what they can do at their disposal.

Halfords are generally not highly trained 'coverall' mechanics / engineers to the best of my knowledge.

So in light of this if there are negative reviews on here -

-I haven't seen any -

its probably because someone wanted a full engine rebuild using matchsticks for 2p. It doesn't work like that with Halfords service centres.

For what there job description expects of them in my experience they go above and beyond to help out.

Thanks again kind regards Gaz :-)

2024年11月7日
自発的なレビュー
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Hi Gary,

We're happy to hear that our team provided excellent customer service and exceeded your expectations. Thank you for choosing Halfords.

Regards,
Bhawna

5つ星のうち3の評価

Booked a car service online

Booked a car service online. Opted for earliest possible drop off (8.30)
Said I needed car by 3pm.
Guy chased after me trying to sell me ‘oil flush’ for extra £20. I declined.
They phoned me at 1.30 to say car would not be ready, waiting for air filter.
I phoned at 3 to say I would pick up.
Got there 3.30 Car still in same position I left it 71/2 hours earlier!!
With no work done whatsoever!
I cancelled the service immediately snd drove off.
Dreadful stuff.
Update: I emailed the CEO directly. Same day the Area Manager called me to apologise and rebook service at half price. Good outcome for all.
Thanks

2023年6月22日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Hi there Lee,

Thank you for taking the time to leave us a review regarding your experience at our Denton branch! We appreciate all feedback, good and bad, as it helps us to improve our service in the future.

I'm sorry your service took longer than expected, I understand your frustration. I have passed your details over to our dedicated Autocentre team to get this looked into further for you. They will be in contact with you directly as soon as possible.

In the meantime, I hope you enjoy the rest of your day!

Kind regards,
Liz

5つ星のうち1の評価

Dreadful experience!

Booked the fitting of a tyre yesterday as I needed to drive over to Yorkshire tomorrow. When I get to National Tyres I'm informed that the tyre hasn't been delivered. I was told they would call me when it came in but I was given no idea when that would be. Denton is about four miles from where I live so I wasn't able to leave my car. I booked the tyre fitting in good faith and when I booked I was told the tyre would be in stock.

2023年3月18日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Hi Michael,

Thank you for taking the time to leave a review on your experience with us. We appreciate every review we receive as this allows us to become better at what we do.

We're really sorry to hear about the service you received at our Denton branch, we pride ourselves on excellent customer service, so it’s disappointing when we hear from customers who have been let down.

We have passed across your feedback to the relevant team who will be in contact with you soon.

Kind regards, Ffion

5つ星のうち1の評価

An order for two new tyres a…

Placed an order for two new tyres a week in advance, and booked the day off work. I turn up for my appointment and my tyres haven’t arrived in store for fitting… I am fuming ! ! !

2023年3月4日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Hi David,

Thank you for taking the time to give us feedback on your experience at the Denton branch, we really appreciate everything we hear back as it helps us improve our service.

We're so sorry to hear the tyres didn't arrive on time for the fitting, we can completely understand how frustrating that must be and we would like to look into it further for you.

We have passed the information you provided to the relevant team to request them to contact you. They will be in touch soon to discuss this further.

Kind regards, Ffion

5つ星のうち5の評価

New tyre order

Site was so easy to use and full of information about the tyre selections.
On phoning the shop to as if they could swap over tyres rear to front they answered within 5 rings and assured me that there would be no issues.
The booking process was also so easy to follow.

2023年1月9日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Mr Ian Johnson

Thank you for your review

Kind Regards

Robert

5つ星のうち5の評価

It makes life easier to get the parts…

It makes life easier to get the parts you needed with interest free... I have use it before this my second time higly recommend 👌 👍

2023年1月5日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Nurudeen Salami

Thank you for your review.

Kind regards

Robert

5つ星のうち4の評価

Would recommend

Very informative about what was required and suggested a priority order so it wasnt all done at the same time

2022年11月28日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Customer

Thank you for your review

Kind Regards

Robert

5つ星のうち5の評価

Easy to order/use the selection…

Easy to order/use the selection options. Good deal on 4 tyres and spread thd cost over 4 months. Brilliant

2022年11月18日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Customer

Thank you for your review

Kind Regards

Robert

5つ星のうち5の評価

Edwin

I have done booking
dropped the car
come back in a bit
Job done 👍
I have been there first time but definitely I will be back again if I need changing,,tires,,service or etc.and I do recommend them.
Thanks to all Staff in NationalTires

2022年10月22日
自発的なレビュー
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Mr Edwin Antosz

Thank you for your review.

Kind Regards

Robert

5つ星のうち3の評価

Confusing,I really wish a real person…

Confusing,I really wish a real person would talk to us
A knowledgeable person not a robot
This is so complicated

2022年10月27日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Nora

We apologise for the difficulties you have experienced on our website.

We have a helpline available if you need assistance with your order, 01614291059.

Kind regards
Rhiannon

5つ星のうち4の評価

Good service and only took half an hour…

Good service and only took half an hour longer the first told, ? On the tyre pressure I found them to be over inflated 36 Psi not the recommended 32 Psi, but apart from this everything's fine.

2022年9月29日
National Tyres and Autocare - Denton ロゴ

National Tyres and Autocare - Denton からの回答

Dear Richard Cullen

Thank you for your review.

Kind Regards

Robert

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