The Navy exfoliating hand soap is truly chef's kiss! The pumice exfoliates leaving your hands soft and silky and the fragrance lingers. The signature scent is beloved by my husband too, so that's a... もっと見る
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In three different moments I purchased the scissors, the cuticle balm, and the serum. They are three incredible and amazing products that I’m truly enjoying in my daily manicure routine. Excellent qua... もっと見る
Sent an email and heard nothing back, contacted you over Instagram then that went quiet would of just loved some help but it's okay. Didn't get product so no comment there.
企業が回答しました
I’m absolutely delighted how much Cuticle Balm has helped my natural nails. Other women in my family have also become Navy converts after I gifted the Cuticle Balm and other Navy products as... もっと見る
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企業情報
当該企業による記述
Navy Professional | Seasonally-Led Beauty & Lifestyle
連絡先
Highfield Farm , DN104NB, Walkeringham , 英国
- 01143035141
- hello@navyprofessional.com
- www.navyprofessional.com
4.5
優良
186件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 100％に回答しています
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Lovely products
Lovely products. The cuticle oil is lovely. The pen is great for your handbag or travel. The signature scent is so addictive. The cuticle balm is great too.
2026年3月17日
自発的なレビュー
Navy Professional からの回答
Thank you for sharing this with us.
We are pleased to hear the cuticle oil and pen format are working well for everyday use and travel, and that the cuticle balm is supporting your routine alongside it. The signature scent is something we have developed carefully, so it is good to know it has been well received.
Thank you for choosing Navy.
The most gorgeous smelling cuticle pen!
The most gorgeous smelling cuticle pen!
The pen is so easy to use and the scent is delicious, always have it in my bag.
2026年3月21日
自発的なレビュー
Navy Professional からの回答
Thank you for sharing this.
We are pleased to hear the cuticle pen has become part of your daily routine and that the format feels easy to use on the go. The scent has been developed to sit comfortably with regular use, so it is good to know it is being enjoyed in that way.
Thank you for choosing Navy.
Not a great experience
Was given the MINI ESSENTIALS MANICURE BUNDLE as a gift. The cuticle pen broke the first time I tried to use it and then leaked everywhere and then the lid of the cuticle balm somehow managed to come off and I was just left with an oily mess. Contacted customer services who went back and forth asking for videos etc which I diligently provided and then refused to do anything as I didn't have a receipt or order number - despite me being clear from the start it was a gift. No response to my last reply trying to provide further information.
2026年2月1日
自発的なレビュー
Navy Professional からの回答
Hello,
Thank you for taking the time to share your experience. We are sorry to read this, as it does not reflect the standard we work to maintain.
We have carefully reviewed our customer service records and have been unable to locate any correspondence that matches the details provided. We always aim to support fairly and consistently, and in situations involving gifts we do our best to find a suitable way forward where possible.
If you are able to contact us directly with any further information, such as the name of the purchaser or any additional details, we would be happy to look into this again for you.
Warmest regards,
Navy Team
Had an issue with my order recently and…
Had an issue with my order recently and customer service were so helpful throughout and resolved my issues without hesitation! Definitely recommend
2026年3月20日
自発的なレビュー
Navy Professional からの回答
Hello,
Thank you for taking the time to share this. We are really pleased to hear your issue was resolved smoothly.
We always aim to handle things carefully and make sure everything is put right when something does not go to plan, so it is good to know this was your experience.
We appreciate your recommendation.
Kind regards,
Navy Team
Just the best
Adore the smell of all these products. Wouldn’t be without the cuticle balm that just melts into the skin and the hand moisturising oil smells amazing and is not greasy at all. Would definitely recommend
2026年3月1日
自発的なレビュー
Navy Professional からの回答
Hello,
Thank you for sharing this. We are so pleased to hear how well the products are working for you.
The cuticle balm and hand oil are designed to absorb properly into the skin so they can support consistent care without leaving residue, so it is good to know that is coming through in your experience.
We appreciate your recommendation.
Kind regards,
Navy Team
I purchased the holiday nails set
I purchased the holiday nails set. Great value for £20, each item is well made. The serum and the nail balm are fantastic. Quick delivery and well packed.
2026年2月25日
自発的なレビュー
Navy Professional からの回答
Hello,
Thank you for taking the time to share this. We are so pleased to hear the set delivered on both quality and value.
The serum and balm are designed to support nail condition through consistent use, so it is good to know they are working well for you.
We are also glad everything arrived quickly and in good order.
Kind regards,
Navy Team
Excellent products 😃
2026年3月11日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review you have made our day!
A phenomenal brand!
I absolutely love Navy! I run my own beauty business and wouldn’t buy any other products, the tools are phenomenal and the skincare/bodycare products smell amazing! They always add little freebies to my order aswell and the customer service is wonderful. I couldn’t rave about Navy more! Thank you!
2026年3月12日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review you have made our week! We are so pleased that you love our products!
I Amazing cream
I have been extremely pleased with this nail cream I had for Christmas. My nails have strengthened amazingly and I must admit the Arthritis on my fingers and swelling has gone down . Thank you
2026年3月12日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review you have made our day!
LOVE Navy products
I have loved the Navy cuticle balm for years, so when I saw they had brought out a hand balm version (and then that there was a hand cream + cuticle oil in the same scent) I was SOLD. The smell is honestly like nothing else, and the quality is there to match. Everything was delivered quickly and packaged beautifully, I was also really touched that they had included some free little bits and samples in my order, needless to say, I loved it all and will be returning forever. I need the candle next :-)
2026年2月25日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review you have made our day!
Impressed!
Despite my best efforts and spending a small fortune on a variety of products, my cuticles remained unattractively dry and the skin around my nails dry and rough.
Having been really impressed with the Navy Hand Balm and Cuticle Remover I purchased the Cuticle Serum and Cuticle Balm and with daily use noticed a massive improvement almost immediately.
2026年2月20日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review, you have made our day!
Really helping my nails
Really helping my nails. They were in a bad condition due to illness the ravages of winter & outdoor activities. I called into a very helpful cosmetics shop in Malton and they recommended your nail products and I am so glad they did. I bought the nail cuticle balm & the cuticle pen & was so impressed that I then ordered more items directly from you. Great quick service and my nails are showing a great improvement in only a week 😊
One question for you I purchased the Mini Essentials Bundle with the Grow treatment. Do I remove it after a few days or leave it on for longer.
2026年3月5日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review it means the world to us!
Great products I have used them before
Great products I have used them before, smell amazing 🤩 great service, quick delivery
2026年2月26日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review it means the world to us!
I love my nail cuticle oil
I love my nail cuticle oil, beautifully packaged, does its job perfectly and smells amazing. My clients love it and I love the fact it's a UK based brand as I love to support local businesses 💜
2026年3月1日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review it means the world to us!
Amazing company and products
I have just received my second order from NavyProfessional. Their personal touch was wonderful. I received a lovely personalised note, as when I placed my order, I added a note. I didn't expect anything to come of the note. I was so surprised to get a message and lots of little treats to try.
Such a lovely company and amazing products. Can highly recommend and will be telling all my friends about them. I am looking forward to ordering more products soon x
2026年2月26日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your wonderful review it means the world to us!
Amazing product…
I found out about your business from reading an article in the Mail on Sunday . The article was about nail care. I have tried lots of different products over the years without much success.
As a result of this article I decided to purchase your cuticle balm and what a difference it has made ! Amazing
2025年12月9日
自発的なレビュー
Navy Professional からの回答
Thank you for taking the time to share this. We are so pleased you found us through the Mail on Sunday article.
It means a great deal to hear that, after trying so many products over the years, you have noticed such a clear difference with the cuticle balm. That is exactly what it is designed to do. Steady daily maintenance that supports the condition of the nail over time.
Thank you for choosing to try us and for trusting the process. We are so glad it is working for you.
I love the products I've bought so far
I love the products I've bought so far. The cuticle balm smells so delicious and feels so gentle on my nails and skin. I also use the nail buffer which is honestly the best I've ever used. Would highly recommend.
2026年2月16日
自発的なレビュー
Navy Professional からの回答
Thank you so much for your kind words. We are really pleased to hear you are enjoying the products.
The cuticle balm is designed to soften and condition the surrounding skin without overwhelming it, so it is lovely to know it feels gentle and considered in use. Consistent care in this area makes a meaningful difference to the overall strength and appearance of the nail over time.
We are also glad the nail buffer is working so well for you. Surface preparation should feel controlled and precise, never harsh, so hearing that it is the best you have used means a great deal.
Thank you for your recommendation and for choosing Navy.
Very Happy, Quick response and service.
Quick response and service, very pleased with the product, I would recommend Navy Professional to anyone requiring these products.
2026年2月9日
自発的なレビュー
Navy Professional からの回答
Thank you for taking the time to leave a review. We are so pleased to hear you were happy with both the service and the product.
We place a great deal of importance on steady, reliable fulfilment and tools that perform consistently in use, so your feedback is genuinely appreciated.
Thank you for recommending Navy Professional and for choosing to order with us.
I purchased the Base nail treatment to…
I purchased the Base nail treatment to help with my peeling nails, all o can say is it’s terrible and won’t be purchasing again.
The oil pen is ok.
2026年2月11日
自発的なレビュー
Navy Professional からの回答
Thank you for taking the time to share your feedback.
I am sorry to hear that the Base treatment has not worked as you had hoped, particularly when you were using it to address peeling. Peeling can be complex and is often linked to dehydration, repeated wet work or previous product removal, so it can take some time and consistency to see improvement.
The Base treatment is designed to support structure and protection while the nail grows through, but it does need correct preparation and steady reapplication to perform as intended. We would be very happy to understand how you have been using it and talk through your current nail condition so we can advise properly.
I am pleased to hear the oil pen has been working well for you. Daily oil application is often the most important step in managing peeling, as maintaining flexibility in the nail plate helps reduce further splitting.
Please do email our customer care team with a little more detail. We would value the opportunity to review this with you and offer considered guidance.
Positively Influenced
Well, I was influenced into purchasing some products by Lydia Millen and I am happy to report I am very glad I was. The cuticle cream and serum pen are wonderful, with a gorgeous scent and after two weeks of use I have noticed their effectiveness. I also ordered the set of nail files/buffer. My nails have never been so smooth and shiny without polish. All delivered quickly and presented beautifully. Will be re-purchasing and recommending.
2026年2月10日
自発的なレビュー
Navy Professional からの回答
Thank you so much for taking the time to share this. We are really pleased to hear that the cuticle cream and serum pen are already making a noticeable difference for you and that the scent and experience have felt just as considered as the results.
It is especially good to know that the files and buffer have helped you achieve smooth, healthy looking nails without polish. That balance of care and finish is exactly what we aim for.
We are grateful that you chose to try Navy and even more so that you would recommend us to others. We look forward to supporting your nail care routine again when you are ready to repurchase.
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