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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Delivery from UK to Aus was really quick, especially considering I live rurally (about 2 weeks). I'm also super happy with the quality of the walking stick, as well as general ease of ordering.

5぀星のうち5の評䟡

Neo Walks web site is full of beautiful stylish walking sticks that are great for young and older people. The way their site guides you through ordering your new stick is clear and the guide on how t... もっず芋る

5぀星のうち5の評䟡

These people are amazing. I had a slight problem with a walking stick I’d had for over a year. I emailed them for suggestions to solve the problem ( rust marks from where water had got into the ferrul... もっず芋る

5぀星のうち4の評䟡

I love my recent purchase however the end cap (rubber stopper) keeps on coming off and I if it wasn’t for others telling me it would off been lost and I could off damaged the stick. I did contact t... もっず芋る

䌁業が回答したした

䌁業情報

  1. モビィティ装眮提䟛業者

圓該䌁業による蚘述

Neo Walk is a bold, design-led brand redefining disability and showing the world what it truly means to walk with style, strength, and confidence. Founded by disabled creator Lyndsay Mitcheson, Neo Walk was born from a powerful desire to transform mobility aids into tools of empowerment and self-expression. After losing her leg to a catastrophic MRSA infection, Lyndsay faced the physical and emotional challenges of adjusting to a new body—along with a devastating loss of confidence. That struggle was only made harder by the limited, uninspiring options in the mobility aid industry. Unable to find a walking stick that reflected her personality or style, she set out to change the game... not just for herself, but for others too. Today Neo Walk creates striking, handcrafted acrylic walking sticks that help people embrace their mobility with pride. Built on the belief that mobility aids should be as unique and expressive as the people who use them, Neo Walk blends fashion with function, transforming walking sticks from purely practical items into powerful personal statements. Every stick is made in the UK with durability, comfort, and undeniable style in mind. They are now shipped worldwide, so no matter where you are, you can walk tall with Neo Walk. With a strong commitment to inclusivity, innovation, and representation, Neo Walk is changing the way the world sees disability.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

539件のレビュヌ

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4.8

すべおのレビュヌ

(539)

過去12か月のレビュヌ数: 250ä»¶

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5぀星のうち5の評䟡

I'm obsessed!

I'm obsessed! My new Neo Walk stick is so fabulous! I'm getting compliments all the time now, no more looks of pity. It's a huge confidence boost and spices up any outfit.
I could order some samples first, so that was great for the decision process.

The stick is a little bit on the pricey side, but totally worth it! I'm in Germany, so with shipping and taxes I spent 146 € on it. 10 days between my order and the delivery were quite fast. Is was packed well and arrived unharmed.

If you too don't want to hide, just because you need a walking aid: Get yourself one of these sticks! ❀

2026幎3月9日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much for this gorgeous review!! We're so glad you're getting all the compliments, we're so sure you're rocking your new stick with style 😍 We're also pleased you enjoyed the samples, it is a great way to see the stick colours properly. We hope you continue loving getting out and about with your new stick - thank you! 💖

5぀星のうち4の評䟡

Pretty straightforward

Pretty straightforward. Website is a bit clunky, like an e-commerce template that didn’t quite fit.

2026幎3月4日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much, we really appreciate any feedback if you have some points we could improve on the website we'd love to hear if you could email them to info@neo-walk.com 😊

5぀星のうち5の評䟡

HAVING HAD A PROBLEM WITH THE COURIER 


HAVING HAD A PROBLEM WITH THE COURIER ,NEO WALK COULD NOT HAVE BEEN MORE HELPFUL AND APOLOGETIC EVEN THOUGH THE PROBLEM WAS NOT OF THEIR DOING .GREAT PRODUCT ALSO !!

2026幎3月4日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much, we're so glad the team were helpful when the courier caused a problem and you got your lovely new stick 🥰

5぀星のうち5の評䟡

I love my Walk Stick

I love my Walk Stick! it is Style and Sass all in one!
Easy ordering, Fast shipping!

2026幎3月3日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much!! We're so glad you love it and it matches your sass and style 🥰

5぀星のうち5の評䟡

Very happy

Now bought a few sticks for my wife, and happy with the service and quality every time.

2026幎3月3日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much for your lovely review, we're so glad you and your wife love them :)

5぀星のうち5の評䟡

I adore my new stick

I adore my new stick, it is magnificent, well made, good quality and the customer service prior to order being dispatched was amazing. Checked I was ordering right length, it was sent really fast, I had it in 3-4 days I was so excited and it did not disappoint.

2026幎3月3日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much for your lovely review! We're so glad you love your new stick and the quality is the high standard we expect. We're also so pleased to hear the team were helpful with any questions you may have had. Thank you for your support 🥰

5぀星のうち5の評䟡

Updated

So first the good things, beautiful colours and light up option.

Bad things : I did use the build your stick option, so when I click spiral blue I thought it was just a inside design and outside would be smooth, it was not and the still image didn't show this. The bottom plastic bit is too big and the stick move around a lot in it, so the sticks leans abit too easy making it not as stable. I clicked yes to rubber handle but get this, you have to click no apparently to bring up different colour options which didn't make sense to me, so I got it sent without a rubber handle. They said I could resend back and pay extra for the rubber handle, which meant more money to send it back as well. Which I didn't think was fair considering how they didn't make the options clear enough, I'm not in love with the stick and regret buying it. But I would be willing to give them another shot and purchase a better stick then the one I got.

Update : I tried them again, this time I'm genuinely impressed. So the handle with grip comes with gel inside, making the handle seem more comfortable. Colour I went for this time was a smooth yellow and a t handle. So much better for handling and walking with. I bought a chain link and this stick has given it more freedom so it comfortable on my wrist and not restrained. Only downside is the weight of it but that is to be expected with glass type. The handle came with a little scratch mark but that because of transit which can't be helped and doesn't bother me that much. So I have updated my stars to full amount. Well done neo walk you have changed my mind

2026幎2月27日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much for taking the time to send your review. We're really sorry to see this, this doesn't sound like things have gone right at all. I will take a look into this and contact you right away! ❀

5぀星のうち5の評䟡

Game changer

First off. It is a solid assistive mobility stick. But that’s just where it begins and ends as one very stylish piece.

2026幎1月30日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much, we're so glad you love your stick and how it blends functionality and style 🥰

5぀星のうち5の評䟡
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much, we're so glad your stick arrived safely and you love it!! Glad you got it worked out too 🀣

5぀星のうち5の評䟡

Great stick (quite heavy though) and


Great stick (quite heavy though) and very fast delivery

2026幎2月16日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much, they are heavier than the typical aluminium ones they weigh around 0.7kg if you have any issues though please do let us know to info@neo-walk.com but we're so glad you do love your new stick 💖

5぀星のうち5の評䟡

Walking in style down under 🇊🇺 🐚 🩷

After struggling with standard walking canes that never quite felt right in terms of height, grip, or style, I decided it was time to invest in a custom option. I’m in Perth Western Australia but decided Neowalk had the perfect cane for me- all the way in the UK!! Neowalk, specialise in personalised walking canes designed to combine comfort, stability, and aesthetics.
One of the things that stood out immediately was how easy their website was to navigate. The customization options were clearly explained, allowing me to select the correct height, handle style, and finish. I had my OT help me select the correct height and most suitable handle shape, as I have dexterity issues. Selecting the correct height is crucial for posture and long-term comfort- so get help with measurements to suit you. I also appreciated that their team member Natalie, was super responsive, when I had questions about the options. Thanks Natalie!! Amazing customer service really makes a difference, when shopping internationally.
The ordering process itself , was straightforward & pricing was transparent. I’m on NDIS and was able to submit my invoice as low cost assistive technology, with a copy of my bank statement to show the conversation rate from UK TO AUD $ & it was reimbursed to me no problem. While a custom cane is more expensive than a standard pharmacy option, it felt justified given the level of personalization and craftsmanship involved. I’m forever thankful to Neowalk for helping me stay safe at home and in the community.
When the cane arrived, it was securely packaged and beautifully presented. Delivery took 6 days to Perth! Incredible!
In daily use, the difference was noticeable. The height felt correct for my posture, reducing strain on my shoulder. The handle was comfortable to hold for extended periods, and the cane felt sturdy and well-balanced on different surfaces. Turning the light on made it feel perfect. It lights up the pathway ahead or a restaurant with ease. So many people asked about where I purchased it. It’s a show stopper!! Beyond functionality, the design itself was elegant and unique — it felt less like a medical aid and more like a personal accessory.

Overall, I would recommend Neowalk to anyone looking for a walking cane that prioritises both function and individuality. If you’re considering a custom option, take the time to measure carefully and explore the available handle styles before ordering.
Thankyou so much for seriously changing my life. I can’t wait to pick my next cane- I love them all!!!

2026幎1月7日
Neo Walk ロゎ

Neo Walk からの回答

Wow we don't even know where to begin! Thank you so so much for this amazing review, it means the world to the whole team. We've been sure to pass on your kind words to everyone in the team (especially Natalie). We're so glad you love the personalisation and craftsmanship that goes into our handmade walking sticks. Most of all we're delighted that you feel comfortable and confident, reducing strain, feeling sturdy, well-balanced and walking with style! We hope you love your new stick for a long time to come and enjoy getting out and about with it and receiving lots of lovely compliments 🥰 Thank you so much for your support and again for such an incredible review, you've made our whole year 💖

5぀星のうち5の評䟡

Fun and practical

Easy to use website to work out the type and size of stick I needed. Love my pink glittery walking stick and it arrived really quickly. Thank you. I have a gold glittery one and always get loads of compliments on it, thy are worth paying for to make you feel good about yourself as well as being practical!

2026幎2月13日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much for your lovely review! We're so glad you love your new addition and that you feel stylish and safe at the same time 🥰

5぀星のうち3の評䟡

I bought Pretty in Pink

I bought Pretty in Pink, I love it,
I chose the light up one, but didn't realise you have to take the stopper off to turn it on, had I known I wouldn't have bothered, also there was no assembly instructions, what is the metal washer for and the coloured plastic counters?

2026幎2月12日
Neo Walk ロゎ

Neo Walk からの回答

Thank you so much for taking the time to review, we're so sorry you were disappointed. Please do email us at info@neo-walk.com and the team will be more than happy to help answer any questions and resolve any issues right away

5぀星のうち2の評䟡

Cracked Walking Stick

I was so excited to receive my very first Neo walking stick to assist during my MS flares. Unfortunately, mine came with a crack in it. The box was extremely beaten up when it came in so I believe it happened during shipping, but it’s still so disappointing. I’ll be ordering a new one when I have the extra money.

2026幎2月10日
Neo Walk ロゎ

Neo Walk からの回答

Hi Kirsten thank you for your review, we are incredibly sorry to hear this has happened, we have never had this happen before during delivery and we do not expect this. Please email us to info@neo-walk.com and we will get this sorted right away for you!

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