Neptune - Belfast レビュー 

192
TrustScore 5段階評価の4.5

4.7

315 Ormeau Road, BT7 3GL Belfast, Down, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Belfast store staff is very helpful especially Magda who spend a bit of time with us trying to figure out our couch options considering on new space. Can’t wait to see the couch and will be back f... もっと見る

5つ星のうち5の評価

After our first visit to Neptune we knew it was the best choice for us. Many thanks to Stella and Kael for all their help from concept to completion of our kitchen. We eventually decided to undertake... もっと見る

企業が回答しました

5つ星のうち5の評価

Brilliant Belfast Neptune, as always!! Sorted out a little online order problem I had experienced, it was one lovely call to Joe and everything was fixed!! Such a pleasure to shop with you guys and an... もっと見る

企業が回答しました

5つ星のうち5の評価

Neptune is my favourite interiors shop in Belfast to visit, it’s always styled beautifully and the quality of the furniture is second to none. So I was excited to attend their table wreath making ev... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. ガーデン家具
  4. インテリア デザイナー
  5. キッチン用品店
  6. リビングルーム用家具の店

Neptune - Belfast について

当該企業による記述

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

192件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(192)

過去12か月のレビュー数: 2,199

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Neptune table wreath making event

Neptune is my favourite interiors shop in Belfast to visit, it’s always styled beautifully and the quality of the furniture is second to none.
So I was excited to attend their table wreath making event. The staff in Neptune collaborated with vintage violet florists to create a truly magical evening. There was no expense spared with the amount and variety of foliage available for the wreath. The whole team were friendly and fun passing out endless Prosecco and hot chocolates from hotel chocolat. I’ve been to lots of wreath making events and I can honestly say that this was the most fun and best value for money. I hope they do it again next year 🥰

2025年12月4日
自発的なレビュー
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Thanks so much for this lovely review. We are delighted that our event went so well and that you all enjoyed it, we will of course do it again next year!

5つ星のうち5の評価

Incredible quality kitchen, great people to deal with

After our first visit to Neptune we knew it was the best choice for us. Many thanks to Stella and Kael for all their help from concept to completion of our kitchen. We eventually decided to undertake major structural work and enlarge the space. They always had time for us to call in and discuss changes to plans until we had our final layout confirmed. We received regular emails and updates from them throughout the process and the timeline given was followed exactly. Even all the various tradesmen on-site commented on the high quality of the kitchen. We are now thankfully at the end of our installation and are so happy that we chose Neptune.

2025年11月26日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Thank you so much for sharing your experience of working with our kitchen team D&F. Reviews like this make a big difference to our business so we really appreciate you taking the time. We look forward to working with you again soon.

5つ星のうち5の評価

Brilliant team at Neptune Belfast

Joe and the team at Neptune Belfast couldn’t have been more helpful. They were able to resolve a small issue I had with an online matter successfully and advise me on furniture timescales and even followed with fabric samples.

I would definitely recommend you stopping in as the showroom is gorgeous. I would also strongly suggest you place your order directly with the shop rather than online to benefit from their support and assistance.

2025年11月17日
自発的なレビュー
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Thanks for the lovely review, we are so glad we could help resolve the issue and look forward to working with you going forward.

5つ星のうち5の評価

Exceptional service, excellent customer care…

The attention to detail and personal service at Neptune Belfast is the best I have ever experienced. Stella worked with me designing my kitchen, and was kind and patient all the way. I would highly recommend them. They made decisions easier, and of course the quality of production is exceptional. I also dealt with Joe, the manager, who was outstanding in his care and customer service.

2025年11月11日
自発的なレビュー
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

What a lovely review, thanks so much for taking the time to write that Julie. We will see you instore again soon. Joe

5つ星のうち5の評価

Called in to Neptune Ormeau Road…

Called in to Neptune Ormeau Road Belfast on a cold and rainy November morning. I was met by James with a big smile and a cup of hot mulled wine and a mince pie. Most welcome! All the staff are so friendly and informative. I left with a free candle after registering for the News letter and a free ceramic Christmas house with a small purchase. Such lovely experience. Thank you. Tara

2025年11月14日
自発的なレビュー
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Thanks for the review Tara, We are so glad you enjoyed your visit. See you soon!

5つ星のうち5の評価

Olivia love seat

Olivia love seat
Good communication regarding delivery. Item arrived and looks classic

2025年10月15日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Hi Maria, that's great! I'm glad you love your item and that we communicated with you effectively. We look forward to seeing you again soon. Joe

5つ星のうち5の評価

I was able to continue to use a brolly…

I was able to continue to use a brolly which is at least 10 years old. I have to say the quality of build is first class and really made to last.
We had thought we would need a brand new brolly and some were priced many hundred of Euros, while the replacement cover was less than €100. Fantastic value for money

2025年6月19日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

That's great to hear Pat, Thanks so much for the review, Enjoy your parasol for many more years!

5つ星のうち5の評価

Beautiful piece

Got a wardrobe from Neptune. Quality is amazing and the delivery and setup was seamless. Would thoroughly recommend!

2025年8月13日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Great to see that you are happy with everything Kate. Thank you for your recommendation! Joe

5つ星のうち5の評価

Kept totally informed of delivery…

Kept totally informed of delivery details etc delivery and set up was perfect! There was a post delivery query which has been managed swiftly by Rebecca
10/10 team Neptune

2025年8月13日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Hi Angela, thanks so much for leaving such a positive review, taking the time to do that really helps our business. I'm so glad to hear that everything went well and that Rebecca was able to help with your query. We hope to see you instore again soon. Joe

5つ星のうち5の評価

I purchased a few kitchen units…

I purchased a few kitchen units recently.

The staff in Neptune were very helpful and informative.

I found the experience good though previous times when I have visited the shop, staff completely ignored 6 I left without purchasing anything.

Another

2025年7月30日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Thanks so much for leaving a 5 star review Fionnuala, it really helps our business. I'm really glad we were able to help with your purchase. We'd love to see you in store again soon. It seems your message is unfinished, if there are any issues you would like to discuss, please give me a call in store. Thanks, Joe.

5つ星のうち1の評価

Disappointing experience

I have ordered and paid for items 3 weeks ago and have heard nothing since
Very disappointed with service

2025年7月16日
Neptune - Belfast ロゴ

Neptune - Belfast からの回答

Hi Sheila! Thank you for your feedback and I am sorry to read we’ve not been in touch. We’ve reached out to our Belfast store, as we know your order has left us from our Distribution centre. The Belfast team will be in touch soon, but please do reach out to them directly too. Please let me know if I can be of any further assistance at Scott.young@neptune.com. With warmest regards, Scott

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