Another excellent service from Neptune , saw beautiful dinning chairs in the Edgbaston store , armed with measurements order them on line. This store is amazing and make you feel as if it’s home f... もっと見る
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Another excellent service from Neptune , saw beautiful dinning chairs in the Edgbaston store , armed with measurements order them on line. This store is amazing and make you feel as if it’s home f... もっと見る
企業が回答しました
Purchased new dining room furniture and advice, service and quality of products exceeded expectations. TJ and Lucy at the Birmingham store helped throughout the order, delivery and after sales process... もっと見る
We visited the beautiful Neptune store in Edgbaston, Birmingham. The friendly and knowledgeable staff advised us on furniture styles, finishes and colours. We purchased bar stools, the Arundel dining... もっと見る
企業が回答しました
Gorgeous products and great service. Shout out to TJ at the Egbaston store who has been so helpful during a recent house project, she’s really helped us redesign part of our house, with creative idea... もっと見る
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
16-18 Harborne Road, Edgbaston, B15 3AA, Birmingham, West Midlands, 英国
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Purchased new dining room furniture and advice, service and quality of products exceeded expectations. TJ and Lucy at the Birmingham store helped throughout the order, delivery and after sales process. Highly recommend. Susan and Alan 👍
Another excellent service from Neptune , saw beautiful dinning chairs in the Edgbaston store , armed with measurements order them on line.
This store is amazing and make you feel as if it’s home from home , so friendly and welcoming - I only went in the buy paint !
My chairs arrive delivery staff so helpful , and friendly too - thank you .

Neptune - Edgbaston からの回答
We visited the beautiful Neptune store in Edgbaston, Birmingham. The friendly and knowledgeable staff advised us on furniture styles, finishes and colours. We purchased bar stools, the Arundel dining table and eight carvers. There was a super deal on the shingle painted Wardley chairs.

Neptune - Edgbaston からの回答
I always go to my local Neptune store in Edgbaston as the quality of the service is excellant along with the store layout and quality of the displayed merchandise and furniture . I am never disappointed and always leave with a purchase and lots of ideas for my home .
My recent trip I went in to purchase paint and came home to order 4 new dinning chairs ! .
The quality of service in store and on ordering on line was great with quick call from Swindon to arrange delivery .

Neptune - Edgbaston からの回答
Myself and my husband visited Neptune
On a Saturday morning. The ladies
Mo and Harpree were very welcoming.
Helping us in Every way possible. It was a pleasure to shop at the Edgbaston shop. We were even given a lovely cup of coffee. By the lovely ladies.
Thank-you so much.
Look forward to seeing you both again
KIm and John Barron. REDDITCH.
Gorgeous products and great service. Shout out to TJ at the Egbaston store who has been so helpful during a recent house project, she’s really helped us redesign part of our house, with creative ideas to achieve a result we absolutely love.
I regularly shop here, at least once a month, and I wanted to take a moment to share how wonderful my experience has been, especially thanks to Harpreet Karen.
She is incredibly friendly, professional, and has such great taste. Her recommendations are always spot on, and she genuinely makes shopping an enjoyable experience. Even when I don’t plan to buy much, her positive attitude and helpful advice often encourage me to pick something up.
As someone who runs a business myself, I truly understand how valuable a team member like her is. She is a real asset to the company, and I sincerely hope she is recognised for her excellent work.
Thank you for consistently providing such a pleasant shopping experience

Neptune - Edgbaston からの回答
Wonderful trip to Neptune in Edgbaston today, we were made extremely welcome by Karen and her colleagues.
Lovely coffee and then enjoyed a leisurely shop over the three floors.
All merchandise is creatively and beautifully displayed
Well done Edgbaston Neptune, we will be back!

Neptune - Edgbaston からの回答
I love my artichoke ornament. Neptune sells amazing, always good quality, products.

Neptune - Edgbaston からの回答
Friendly and welcoming staff. A fantastic place to see and experience the quality of Neptune's product range.

Neptune - Edgbaston からの回答
Always a pleasure to deal with Neptune - friendly, dependable staff and quality goods.

Neptune - Edgbaston からの回答
We popped into Edgbaston Neptune on this gloomy day today. However, the greeting from Karen was very warm and welcoming. Even our little dog got a friendly greeting and a treat! we love Neptune, but it’s a bit of a jaunt to get there, but a visit like today always makes it worthwhile with the service being the icing on the cake. We wanted to purchase a few items that were not available in store, so the staff kindly put an order through for us. We had a very happy experience browsing this beautiful store, interacting with the very pleasant staff; Karen, Harpreet and Khotan and making a purchase which we are looking forward to receiving via delivery. Thank you Neptune Edgebaston, you set the bar high today fortunately for us : )

Neptune - Edgbaston からの回答
We went into your Birmingham store on Tuesday and had the most wonderful experience a lovely lady called Mo helped us she was so kind and her customer service was incredible!
Thank you!

Neptune - Edgbaston からの回答
I took a chance by ordering the Suffolk table and the wycombe chairs with out seeing them I was not disappointed it looks fabulous in my kitchen and the quality is brilliant.
Delivery was prompt and the chaps that brought them were professional and extremely helpful .

Neptune - Edgbaston からの回答
Both TJ and Khotan helped me with Christmas gifts and decoration for my Cat Friendly Home. Love all my purchases. You guys remind me so much of my favorite US store, Restoration Hardware

Neptune - Edgbaston からの回答
Very helpful staff who make browsing and shopping a wonderful experience

Neptune - Edgbaston からの回答
The staff are great,helpful engaging and well informed
The store is a haven of tranquillity.

Neptune - Edgbaston からの回答
Excellent customer service, welcoming helpful, friendly staff at Neptune Edgbaston store, and online.
beautiful quality products, An all round 5 star service.
Thank you

Neptune - Edgbaston からの回答
Great personal service. Phone contact as required to book on delivery slot to suit. The two guys who delivered my sofa were very helpful and careful and even helped me to move my old sofa into the garage. (Martin and Lee)

Neptune - Edgbaston からの回答
Our new kitchen puts a smile on my face every day and our experience with Neptune was outstanding. The designer from the Edgbaston store worked out the plans together with us in a highly sensitive manner and with an abundance of patience and respect for our personal preferences, eventually finding the perfect solution for our space. The installation was an absolutely smooth process and communication with everyone at Neptune excellent at all times. I can highly recommend Neptune for the high quality products, amazing support and reliable service throughout as well as the personal touch.

Neptune - Edgbaston からの回答
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