Neptune make great quality furniture and they employ top quality people. Once again we were helped by Debbie at their Wimbledon store and, once again, she was incredibly helpful. It’s such a pleasure... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Absolutely amazing experience from start to finish. Our requirements were very unique, refurbishing our old Neptune kitchen as well as adding new units too! Went above and beyond expectations designin... もっと見る
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What an amazing first impression. I visited the Wimbledon showroom and it was such an amazing place for inspiration, Gianni was extremely helpful and was able to relate with me when I spoke about what... もっと見る
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Very helpful staff in shop who put up with our many visits to help decide on the piece of furniture we chose, Delivery was effecient,the team arrived within the times they said,respected our newly de... もっと見る
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企業情報
Neptune - Wimbledon について
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
連絡先
168-178 The Broadway, SW19 1RX, Wimbledon, Surrey, 英国
- 020 3362 8240
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Efficient and kind service
I spotted a framed print in the Wimbledon shop just ten minutes before closing time. The staff were so kind and efficient. Because it was to be delivered to my home address, they said it might be up to a week to deliver. But it actually arrived - beautifully packaged two days later. Very pleased.

Neptune - Wimbledon からの回答
Great service supporting a great Range…
Great service supporting a great Range of items. In our case the 3ft 6" Side board. Also the 4 new Dining Chairs. Would not hesitate to recommend to Friends and Family.

Neptune - Wimbledon からの回答
Popped in to the Wimbledon store last…
Popped in to the Wimbledon store last week, and was greeted by the most beautiful smile, Gianni was extremely knowledgeable and had such I great eye for detail and amazing suggestions. Will most definitely be returning to places a large order soon!

Neptune - Wimbledon からの回答
Wimbledon store
The Wimbledon store was very helpful with a good selection of good quality furniture and accessories.
The staff, were very knowledgeable, Gianni in particular was very helpful and made the task of selecting new furniture very easy.
Can always recommend Neptune and their products.

Neptune - Wimbledon からの回答
Beautiful store and staff was super…
Beautiful store and staff was super helpful. Would definitely return and recommend to a friend.

Neptune - Wimbledon からの回答
Wimbledon
Wimbledon - great store. So so helpful staff. Thanks Jen for making my experience feel so personal - luv you guys

Neptune - Wimbledon からの回答
Not particularly helpful
Not particularly helpful. Delivery wasn’t scheduled and sent by a courier. Delivery date just given and couldn’t access their app to change date as I wasn’t going to be in.

Neptune - Wimbledon からの回答
Gianni and the staff at Neptune were…
Gianni and the staff at Neptune were incredible helpful. We purchased a dining table and chairs that we are very pleased with. The store is very lovely and welcoming and we will definitely be going back for future purchases.

Neptune - Wimbledon からの回答
Simply excellent
From the first conversations in the Wimbledon store to the care taken by the delivery team the service was first class. Excellent advice and product knowledge and no heavy sell. Would certainly buy from there again.

Neptune - Wimbledon からの回答
Exceeding expectations
We've been consistently impressed by the service provided by all members of staff at the Wimbledon store but Mavis and the store manager were particularly helpful and welcoming on this occasion. Neptune have a reputation of excellence when it comes to the products available, however the service provided by the staff is equally impressive and a main reason we continue to go back and visit the store. They're all very knowledgable and friendly and it makes the experience that much better!

Neptune - Wimbledon からの回答
good delivery service & helpful shop…
good delivery service & helpful shop assistant, gave me advice on what might work and look good in my sitting room, couldn't have done it without the help, thank you.

Neptune - Wimbledon からの回答
Great experience and customer service
I have recently been in the Wimbledon store and found the staff there incredibly helpful and knowledgeable. Shopping for a new home is fun but can also be a very daunting experience when you don't know what to look for; they have helped me immensely and answered all my questions and doubts with a smile on their face. Great experience, cannot recommend them enough! Thank you!

Neptune - Wimbledon からの回答
Discovering a 'fruity' colour
We found the showrooms inspiring and a particular wall colour remained in our memories in the days after our visit. Having contacted the Wimbledon showroom, we were pleased to find out what the colour was AND that we could purchase paint online - which we subsequently did.
An enjoyable experience and great paint ('quince' was the name of the colour, by the way).

Neptune - Wimbledon からの回答
Beautiful furniture
Beautiful furniture. Very pleased with it. Fits beautifully in the space

Neptune - Wimbledon からの回答
Everything is beautiful in that shop.
Everything is beautiful in that shop.
Excellent service.
I ordered several things and all were sent on time in good order.
Expensive but excellent quality.

Neptune - Wimbledon からの回答
We ordered two armchairs
We ordered two armchairs. We looked at them at the Wimbledon store and had some helpful advice before ordering them on line. They are good solid chairs and very well upholstered. When we ordered the chairs in December we were told that delivery was likely in April and so we were pleased when they arrived in March. Altogether, a positive experience.

Neptune - Wimbledon からの回答
Good service
Great to be able to buy furniture that I didn’t have to wait months for. Very quick delivery too. Good quality product.

Neptune - Wimbledon からの回答
Welcoming
I recently purchased a floor lamp.
From stepping through the door of Neptune to leaving with my purchase the whole experience was exceptional.
The staff are very helpful, courteous and offered great guidance. The ambience in store is very welcoming.
Absolutely delighted with the lamp.

Neptune - Wimbledon からの回答

Neptune - Wimbledon からの回答
Fantastic package wrapped safely…
Fantastic package wrapped safely perfect condition items are all good

Neptune - Wimbledon からの回答
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