Neptune - Winchester レビュー 

194
TrustScore 5段階評価の4.5

4.7

Alresford Road, SO21 1HL Winchester, Hampshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was able to visit a store, see and sit in the armchair I’d seen online. Delivery was very quick after I’d ordered. My purchase is exactly what I wanted. Delivery at £70 was a lot I thought but did... もっと見る

5つ星のうち5の評価

I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real... もっと見る

企業が回答しました

5つ星のうち5の評価

We ordered a bed through Neptune, Winchester - it was quite a long lead time for delivery, but we were contacted on time and delivery arranged promptly. The bed turned up at the appointed time and... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. ガーデン家具
  4. インテリア デザイナー
  5. キッチン用品店
  6. リビングルーム用家具の店

Neptune - Winchester について

当該企業による記述

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


連絡先

  • Alresford Road, SO21 1HL, Winchester, Hampshire, 英国

  • 01962 850 556

4.7

優良

TrustScore 5段階評価の4.5

194件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(194)

過去12か月のレビュー数: 2,151

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

We were contacted very promptly to…

We were contacted very promptly to arrange delivery after going into our local store to purchase an armchair. Sean and Lea who delivered the chair took away all the packaging and screwed the legs into the chair. They called in advance to make sure there was someone home so that was really helpful to not have to wait for hours for a delivery

2025年11月6日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review, so glad all went well for you with your Neptune order, we look forward to seeing you again at Neptune Winchester.

5つ星のうち5の評価

Great finishing touch to my bedroom

Love the table lamps. I have them as bedside lamps and they give a lovely glow when on. Shade is very pretty. I would have liked light bulb with lamp

2025年11月6日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review so glad you are happy with the lamps, we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Excellent delivery team

Excellent delivery team who took care to assemble it at the exact site we had chosen

2025年9月4日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review, so glad all went well with the delivery.

5つ星のうち5の評価

Terrific service

I have been buying products from Neptune for years, the quality cannot be faulted and my most recent purchase made in person at the Winchester branch. The staff were friendly, I felt unhurried and without pressure.
They helped me find exactly what I wanted and could not have done more. Highly recommended

2025年8月21日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち4の評価

Padded bar stools

I bought two padded bar stools. Excellent quality, but a long time from order (early May) to receipt of goods (mid Aug). I was made aware of this, however it is still along time to wait and I had paid in full.

Delivery updates were good once products had been made. However, they came delivered with no protective wrapping of any type and the delivery driver's sweaty hand prints (very hot day) were noticeable on the light fabric.
Overall good service

2025年8月21日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review, apologies for the long wait, I will pass details to the delivery term regarding hot day issue, please do call the store if you need any further help.

5つ星のうち5の評価

Lovely to buy some beautiful things

Lovely to buy some beautiful things, with help of lovely staff, unfortunately one of the items was broken when I got it home, the glass was cracked and a chunk of glass fell out when unwrapped. Rang the store and it will be changed, just slightly disappointed I have to go into the store and they could not send a new one if I sent a photograph of receipt and damaged item, as it is an hours trip.

2025年8月4日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review, sorry to hear you had to make another trip to the store.

5つ星のうち5の評価

Courteous and efficient

André and Peter delivered a table and bench. Very courteous and considerate. Quick assembly and helpful recommendations on looking after the furniture.

2025年7月10日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review and that the delivery went well.

5つ星のうち5の評価

Lovely browsing around showroom

Lovely browsing around showroom , offered assistance, very happy with my purchases, all wrapped lovely so made the journey home safely . Can't wait to return.

2025年6月4日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review, we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Excellent

Excellent. Steve and Joey could not have been more efficient.

2025年5月29日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Hi there! Thank you for your 5* feedback regarding your recent delivery. We do love to read feedback about our colleagues and teams and will pass this on. With warmest regards, Scott

5つ星のうち4の評価

Purchased

Purchased, & are delight with the large foot stool, covered in our chosen fabric.
The only downside was, we had to wait 3 months before delivery.

2025年5月27日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

So pleased you are delighted with the foot stool apologies for the wait.

5つ星のうち5の評価

Winchester store always makes my…

Winchester store always makes my experience a good visit the staff are always helpful and friendly the store is always well stocked and ordering is straightforward happy customer

2025年5月22日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much for your kind review we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Couldn’t ask for more.

Service from beginning to end was flawless.

2025年5月15日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review, we look forward to seeing again soon at Neptune Winchester.

5つ星のうち2の評価

Placed an order in-store over 2 weeks…

Placed an order in-store over 2 weeks ago and still not had any communication

2025年4月10日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Please accept my sincere apologies that we have been unable to reach you by phone. We have left a couple of voice messages, but it is possible we may have an incorrect contact number on file.

Your order is available for collection from our Winchester store.

5つ星のうち5の評価

Helpful advice on cushions and dresser…

Helpful advice on cushions and dresser light replacement.

Efficient and on time delivery, very well packaged.

2025年3月3日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Great team work to deliver a Rolls Royce service!

The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real pleasure.

The delivery and fitting team were absolutely outstanding. Helpful, polite and willing to go that bit further than just putting the piece (roughly) where it needed to be.

We could not be more delighted and are hoping for a commission on sales from people who have admired our dresser and want one of their own.

2025年1月30日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review, we look forward to seeing you again soon at Neptune Winchester.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報