Neptune - Winchester レビュー 

194
TrustScore 5段階評価の4.5

4.7

Alresford Road, SO21 1HL Winchester, Hampshire, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was able to visit a store, see and sit in the armchair I’d seen online. Delivery was very quick after I’d ordered. My purchase is exactly what I wanted. Delivery at £70 was a lot I thought but did... もっと見る

5つ星のうち5の評価

I attended Andrea’s Wreath Making workshop yesterday and had such an amazing time! Andrea is super lovely and was so helpful, offering amazing tips on how to create the perfect, long lasting Christmas... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at the Winchester/Alresford store could not have been more helpful. They readily came up with suggestions that made the whole ordering process so much easier (and less stressful!). A real... もっと見る

企業が回答しました

5つ星のうち5の評価

We ordered a bed through Neptune, Winchester - it was quite a long lead time for delivery, but we were contacted on time and delivery arranged promptly. The bed turned up at the appointed time and... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. ガーデン家具
  4. インテリア デザイナー
  5. キッチン用品店
  6. リビングルーム用家具の店

Neptune - Winchester について

当該企業による記述

Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.

We’re Neptune.

We do what we do because we believe our designs can make your life that little bit happier, easier and better.

We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.

We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.

Reviews

At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.

Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.

Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.


連絡先

  • Alresford Road, SO21 1HL, Winchester, Hampshire, 英国

  • 01962 850 556

4.7

優良

TrustScore 5段階評価の4.5

194件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(194)

過去12か月のレビュー数: 2,193

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Staff were very good

Staff were very good, interested, found flowers we wanted, packed them beautifully. And a beautiful store
Thsnkyou

2023年8月24日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Delightful staff

Delightful staff, excellent service, prompt delivery and an added bonus of a very nice hessian bag!

2023年8月16日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review we look forward to seeing you again at Neptune Winchester.

5つ星のうち5の評価

I needed two new sofas

I needed two new sofas, and so I qualified for a Neptune designer and she was amazing. My sitting room was transformed from a very ugly grey room, to soft blues, greens, two wonderful large Eva sofas, large footstool, two Matilda chairs, some Coniston tables, and now the room is relaxing, but also smart, and great for entertaining.

2023年8月6日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

So happy that you are pleased with your room and you enjoyed the home Design service.

5つ星のうち5の評価

Floral Masterclass

We had a great morning attending the recent floral masterclass, all staff friendly, knowledgeable and welcoming - have been highly recommending!
(and purchasing a vase in the sale an added bonus), Thank you

2023年7月14日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review so glad you enjoyed the Floral Masterclass, we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち4の評価

Excellent product and service

Excellent customer service in store. We looked at a number of tables. Staff were knowledgeable but didn’t push and left us to ponder while we made our decision.
We were informed of delivery date which we needed to change.
The delivery drivers were also excellent. They assembled the table with great respect for our property. I would have given 5 stars but no attached info on product maintenance.

2023年7月7日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your kind review, we look forward to seeing you again at Neptune Winchester, please do call or drop in we will be more than happy to help you with any info on product maintenance.

5つ星のうち5の評価

Great floral workshops

I absolutely love Neptune. The workshops are extremely interesting and give me lots of ideas to create floral displays at home.The staff make you feel so welcome and it's great to chat to like minded people over great coffee! Thankyou!

2023年6月30日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you Lynn for your kind review, so glad you enjoyed the floral workshop, we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Another excellent demonstration …

Another excellent demonstration from Andrea this morning at the floristry masterclass. I now have a gorgeous arrangement of real and faux flowers to admire.

2023年6月30日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much Dawn for your review it was great fun seeing all the fabulous flower display you all did, we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Professional Neptune Fitters

Our TV unit was delivered with a piece missing so we had to call customer services to arrange a follow up delivery. The follow up team who put the TV unit together were very helpful and efficient and helped me set up the TV as well.

2023年6月21日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review, I am so glad you had the help you needed with the TV unit and the set up. We look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Always enjoy a shopping trip to the…

Always enjoy a shopping trip to the Winchester branch of Neptune the staff there are absolutely lovely always so friendly and welcoming and extremely helpful.

2023年6月5日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much for your kind review, we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Amazing service! The staff at the Winchester branch are…

The staff at the Winchester branch are fantastic! Andrea and her team were attentive and have helped us find the perfect items for our new home

2023年5月20日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much for your kind review we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Great product

Great product, great service. Will not hesitate to use again.

2023年5月5日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review we look forward to seeing you again at Neptune Winchester.

5つ星のうち5の評価

Staff at the Winchester store are always friendly and helpful

Staff at the Winchester store are always friendly and helpful. My recently placed order with them arrived quickly. I have also previously had my kitchen designed and fitted by them. Extremely happy with the finished product and customer service.

2023年4月21日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much for your kind reviews we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

As always at Neptune…

The staff at the Winchester shop were really welcoming, helpful and kind. Nothing was too much trouble, they even got a bowl of water for my dog. That’s real kindness!

2023年3月14日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review we look forward to seeing you and your dog at Neptune Winchester again soon.

5つ星のうち5の評価

Wonderful Winchester

Walked into your Winchester store and was greeted by the gorgeous staff. Super helpful. Bought one of your dreamy coffee tables. Lizzie was super efficient and helpful with delivery etc. also have great advice with regards to paint choices for a south facing room. Amazing service and wouldn’t hesitate to go to your store again. Your staff are a credit to your brand name.

2023年3月17日
自発的なレビュー
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much for your kind words we look forward to seeing you again soon at Neptune Winchester.

5つ星のうち5の評価

Great quality

Great quality, and service.

2023年3月15日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you for your review we look forward to seeing you again at Neptune Winchester.

5つ星のうち5の評価

Replacement table

We unfortunately had an ongoing problem with our Henley extending table which we purchased from Neptune Winchester. We explained the problem to Ella who made arrangements for the table to be inspected by Neptune technicians who agreed that there were problems with the table and it could be replaced.
Ella arranged with Natalie at Neptune Reading for my wife and I to visit as the store had a greater range of tables to view.We finally decided on the Arundel table and Ella agreed a date for the collection of the Henley table and replacement Arundel table.
Both Ella and Natalie were absolutely brilliant, terrific customer service and certainly great Ambassadors for Neptune.

2023年2月19日
Neptune - Winchester ロゴ

Neptune - Winchester からの回答

Thank you so much for your kind review and that you have had the service that we like to deliver we look forward to seeing you again at Neptune Winchester.

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