Shane and Joe delivered some of our Neptune items this morning and they were two of the most professional, courteous gentlemen you could wish to meet. They were friendly, polite and nothing was too mu... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Shane and Joe delivered some of our Neptune items this morning and they were two of the most professional, courteous gentlemen you could wish to meet. They were friendly, polite and nothing was too mu... もっと見る
企業が回答しました
I went to York Neptune this morning (Tuesday 16th June) we had a warm welcome from Suzanne who then went above and beyond to help us with queries on a piece of furniture we were interested in. We a... もっと見る
企業が回答しました
Everything perfect! Delighted with our new dining table, chairs, benches and sideboard, couldn’t be happier. Received excellent service when ordering through the York store and Alfi & Josh were an... もっと見る
企業が回答しました
Excellent delivery service from Shane and Joe. Furniture arrived on time, without any damage and looks fabulous which is what we have come to expect from Neptune.
企業が回答しました
当該企業による記述
Over the years, we’ve been trying to come up with the best way to say, “Hello, we’re Neptune, and this is who we are.” It’s easy to learn that we’re an interiors brand – our stores, and our website will tell you that in no time. But while our designs are a huge part of who we are, ‘the why’ and ‘the how’ almost matter more than ‘the what’. It’s easy to tell you what we do, it’s harder to explain why. That’s where our philosophy – a different perspective – comes in. Three words that sum up our entire reason for being.
We’re Neptune.
We do what we do because we believe our designs can make your life that little bit happier, easier and better.
We do that with honesty, rigour and kindness, using the best materials, the most trustworthy of techniques, surrounded by people who genuinely care about creating things that are timeless. And we always lead with heart.
We’re a British-born and raised interiors and lifestyle brand who design and make furniture, lighting and accessories for your whole home.
Reviews
At Neptune, we fundamentally believe that things can always be better. And there's nothing like hearing if that’s the case, first-hand. Honest words from real customers - the good and, whilst of course it’s something that we hope doesn’t happen often, the bad, too.
Transparency is as important to us as getting it right and we’re thrilled to see so many of our customers choose to share their experience of Neptune here. That way, our future customers can make informed decisions, and we get the opportunity to put anything that wasn’t perfect first time, right.
Everything we do is designed to make your life that little bit easier, so we hope you’ll be happy to leave a few words below - to make your fellow customers lives that bit better.
Malton Road, YO32 9TW, York, North Yorkshire, 英国
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Shane and Joe delivered some of our Neptune items this morning and they were two of the most professional, courteous gentlemen you could wish to meet. They were friendly, polite and nothing was too much trouble. Everything was clearly explained, assembled with care and then taken inside and placed exactly where it needed to be. Their level of service was exceptional; they are a credit to the company. Well done!!

Neptune - York からの回答
I went to York Neptune this morning (Tuesday 16th June) we had a warm welcome from Suzanne who then went above and beyond to help us with queries on a piece of furniture we were interested in. We also had help from Suzanne’s colleague whose name I didn’t get but she had a blue striped blouse.
They were both charming & also advised on the best way to get to York.
Thank you Neptune, outstanding service!
Sue Peadon

Neptune - York からの回答
Thank you Shane and Joe, unpacked everything carefully and took a huge amount of packaging away. On time, with 30mins arrival call, A perfect delivery thanks both.

Neptune - York からの回答
Excellent delivery service from Shane and Joe. Furniture arrived on time, without any damage and looks fabulous which is what we have come to expect from Neptune.

Neptune - York からの回答
Everything perfect! Delighted with our new dining table, chairs, benches and sideboard, couldn’t be happier.
Received excellent service when ordering through the York store and Alfi & Josh were an absolute delight upon delivery.
They were ahead of time, courteous, expert and helpful. Everything was unpacked and placed exactly where I wanted and all packaging removed with a smile. Couldn’t have asked for more, thank you :)

Neptune - York からの回答
Staff were very friendly and helpful. The store had in stock items we were looking at. Happy 30 years Neptune.

Neptune - York からの回答
The most beautiful shop with exceptionally helpful staff.
Nicola spent time helping me to choose our new floor, she took the time to answer all my questions and gave helpful advice.

Neptune - York からの回答
Love Neptune! A very enjoyable shopping experience. Very pleasant staff too xx

Neptune - York からの回答
The staff were welcoming and extremely helpful. I purchased two kitchen pendants lights and the young lady who served me gave a five star service. Would highly recommend.

Neptune - York からの回答
Mihai and Ninel did a fantastic job as always, polite friendly and efficient, nothing too much trouble. Best delivery crew by a mile!

Neptune - York からの回答
Conversations with shop assistants were helpful, communication when ordering was efficient. The delivery of our sofa was excellent. Mihai and Ninel went above and beyond to make sure the sofa made it into our living room.

Neptune - York からの回答

Neptune - York からの回答
Ant & Lea were very professional, helpful and kind. Not your average delivery drivers, went above and beyond to make sure everything was ok.

Neptune - York からの回答
Staff very welcoming on arrival. Beautiful room displays. Charlotte was very helpful helping to find stock and furniture I liked.

Neptune - York からの回答
The store at York is really well laid out with the furniture displayed in realistic room settings. This makes it easy to choose items for your home. The chair we bought is beautifully made and with a high quality finish. The delivery team (Andre and Steve) were very friendly and helpful, and delivered the item carefully and on time to the room we specified. We have purchased from Neptune before and certainly would again.

Neptune - York からの回答
The one thing that stood out for myself was being able to look around the shop without staff asking you all the time if you were ok or following you. Exceptionally friendly staff at hand if you needed help.
Wonderful shop, wonderful ideas and a relaxing atmosphere. Thank you Laura.

Neptune - York からの回答
Neptune York never let me down. With their welcoming atmosphere, dog friendly treats for our dog plus a coffee for us to enjoy while we wonder around dreaming. I can never visit Neptune without a purchase be it a candle or a couple of storm lamps. I have also purchased items for my kitchen and flowers. Everything is made to last… 5 * tip top to Neptune style and the staff in York!

Neptune - York からの回答
We recently had a Suffolk kitchen from Neptune at York, we are thrilled with the quality of the workmanship on the units and the kitchen finish has surpassed our expectations.
We also ordered the Edinburgh Double washstand which again is beautiful.
The staff at York including Khloe, Hayley and Kayleigh have been wonderful from the initial design experience to the final check in house and the service has been superb.
They have gone above and beyond when we have changed our minds on things along the way, nothing has been too much trouble.
The kitchen fitter and the guy who came to do the final paint on the units have all been great.
We would highly recommend Neptune.

Neptune - York からの回答
Staff are always extremely helpful and friendly. The store is beautifully presented offering inspiration for every room in your home.

Neptune - York からの回答
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