Easy to order nets always come within delivery time stated, measurements options are perfect and easy to use. I've ordered over the years high end nets and cheap nets from here, and im always surprise... もっと見る
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Nets were exactly what I wanted and accurate in size, well made. Delivery was even quicker than promised. Would definately use again
When I needed new nets for my bedroom I looked at several websites but as my windows are not standard height I couldn't find what I wanted. Then I found that Net Curtains Direct website has lots of c... もっと見る
I had a problem of my own making with delivery. I contacted customer service and they were 5 star, really understanding and helpful. They resent the nets and they arrived next day. Nets are really g... もっと見る
企業情報
当該企業による記述
The world's premier sheer curtain online shop, based in the UK providing bespoke net & voile curtains & ready-made panels worldwide. Free UK standard shipping on orders over £59. Fast, secure & friendly service. Use our sample service to help you decide on your final design & fabric.
連絡先
4.7
優良
4810件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service. Even though one item was missing from my large order, as soon as I emailed to let them know, it was in the post and arrived the next day.
My house now looks bright, clean and cheery with lovely new net curtains.
I am a very satisfied customer, would highly recommend.
2025年1月11日
自発的なレビュー
Excellent service
Excellent service, arrived earlier than expected, definitely recommend!
2024年12月23日
自発的なレビュー
Brilliant service
We ordered new nets for all our windows, so it was quite a big order. The net we chose was made to measure so each drop was slightly different. When they arrived they were well packaged with each net carefully labelled. Each net was finished beautifully and fitted perfectly. We are absolutely delighted. From ordering to getting the nets delivered was just about 2 weeks. Very efficient service. Special mention to Lauren whose name was on each curtain. Superb work, Would definitely use again and recommend to anyone
2024年12月14日
自発的なレビュー
Thank you for a speedy service
Thank you for a speedy service. I ordered some voile curtains for a Victorian sash window, they came with the header tape (sorry don't know the name for where you thread through the curtain rod) and were hemmed. Good quality voile.
I would thoroughly recommend.
2024年12月10日
自発的なレビュー
Kept me informed about nets and…
Kept me informed about nets and delivery date nets well finished and fit was perfect
2024年12月7日
自発的なレビュー
Net Curtains Direct offers a decent…
Net Curtains Direct offers a decent range of net curtains with easy ordering and prompt delivery. I ordered the ZOE net curtain, which arrived earlier than expected. While the floral and trellis design with a zig-zag hemline is nice, there were a few minor issues, but their customer service was responsive and resolved it without hassle. Overall, an average experience with room for improvement.
2024年10月31日
自発的なレビュー
Good service
The website was clear to understand and ordering straight forward. The curtains fit well and look great. No problems
2024年10月25日
自発的なレビュー
Absolutely beautiful curtains and alot…
Absolutely beautiful curtains and alot for the money well packed and well delivered in a great time thank you all
2024年10月10日
自発的なレビュー
Excellent all round
Excellent all round. Ordered twice. Ordering online was a breeze and the guide provided for ordering net curtains was clear and helpful. The net curtains were great quality and packaged well. I also received helpful updates on the processing of my order.
2024年12月1日
自発的なレビュー
Absolutely wonderful
Absolutely wonderful, I ordered which was a very easy process and within 2 days have been delivered in perfect condition and required measurements. I would definitely recommend them!!
2024年11月28日
自発的なレビュー
I bought net from them and Im very…
I bought net from them and Im very happy with my purchase the customer service is great and very helpful the delivery is very fast thank you
2024年11月22日
自発的なレビュー
Quality and speedy delivery
We had a tiny room but the curtains were excellent quality and beautifully finished. Website made it easy to order. The speedy delivery was great and has made the room look so much better in time for Christmas.
2024年11月18日
自発的なレビュー
MY LACE CURTAINS WAS DELIVERED CE.WHEN…
MY LACE CURTAINS WAS DELIVERED WHEN STATED.
I AM VERY HAPPY WITH THE PRODUCT. AND WILL BE ORDERING AGAIN SOON. THANK YOU FOR THE GREAT SERVICE.
2024年11月16日
自発的なレビュー
Whenever we order your products they…
Whenever we order your products they arrive on time as advised in perfect condition and exactly the sizes we ordered
2024年8月20日
POOR SERVICE
Recently ordered two net curtains, not cheap!
When they arrived there was only one curtain in package. Phoned them immediately to be told they would let me know after contacting their sewing room. Three days later I phoned again they still hadn’t spoken to sewing room. Another four days nothing from them no curtain.
I WOULD NOT RECOMMEND THIS COMPANY AND WILL NEVER USE AGAIN.
2024年10月23日
自発的なレビュー
Net Curtains Direct からの回答
Hello Lynda,
Thank you for your feedback and we are sorry to hear that a curtain was missing from your order. Please be assured that despite our Made to Measure orders being made and packed by real people (who do occasionally make mistakes) having a curtain missing from an order is highly unusual so we do apologise for this.
Where the curtains you ordered were completely custom made, this does mean that a dispatching a replacement isn't instant.
We note that we received notification of your on a Friday regarding the missing curtain and we had an update from the workroom confirming the remake on the Monday (the next working day).
The workroom had the missing curtain custom made for you. This then underwent it's final checks and was dispatched to you within 6 working days and sent using a Royal Mail First Class service to ensure this reached you as quickly as possible.
From looking at the tracking, this order was then delivered by Royal Mail for you the following day.
Once again, we do apologise for one of your curtains being missing from your order.
Kind Regards
The NCD Team
The quality of the stitching for the…
The quality of the stitching for the price was terrible! I had planned to buy more but will find them elsewhere. So expensive for the quality of the stitching!
2024年10月18日
自発的なレビュー
Net Curtains Direct からの回答
Hello Robyn,
We're sorry to hear that you aren't happy with the stitching on your order. Can we please ask whether you have contacted us regarding this prior to leaving a review?
Unfortunately we cannot locate an order in your name.
So that we can verify that this was ordered through us and also enable us to help you with this issue please email us at hello@netcurtainsdirect.com with your order number and some images of the issue we'd be more than happy to look into this and assist you.
Kind Regards
The NCD Team
Perfect fit
Net curtains arrived today and they are the perfect fit and look amazing.
2024年11月4日
自発的なレビュー
waste of money
i bought some net curtain rods, stick on net curtain hooks and supports, i put them up today and
the hooks fell off within hours of them being put up.
don't buy them they are a complete waste of money
2024年11月2日
自発的なレビュー
Net Curtains Direct からの回答
Hello Derek,
Thank you for your feedback. We're sorry to hear that the sticky hooks didn't work for you. This is very unusual to hear. Can I please ask whether you contacted us regarding this prior to leaving a review?
To enable us to better assist with this issue, can we please ask you to provide us with your order number?
Can we please also ask whether the area was thoroughly cleaned before applying the sticky hooks?
We also recommend (both on the product page and on the leaflet in with your order) that the hooks be left up for 24 hours before using. Was this done?
Lastly, can we please ask about the curtains being hung? We advise that the Net Curtain Rods are suitable for lightweight nets and voiles. If the curtain being hung is long in the drop, particularly wide or heavier than a standard net or voile this would also impact the efficiency of the hooks.
If you'd like to email us with the above details we'd be happy to see if we can assist further with this for you.
Kind Regards
The NCD Team
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