The website is getting better and better. I have several auto ships and it has been easier and easier to arrange them. Thank you! I love that I earn points and can try new items practically free by... ãã£ãšèŠã
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Returned product that I did not order over four weeks ago. Credit card company is disputing. Do not order, you will receive subsequent orders w/o your concent - then the issues elevate. They are great... ãã£ãšèŠã
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Generally this is a good site. But, I would like to see better offers on one time purchases and the ability to use the promo codes advertised. It seems that these codes don't always work, I would like... ãã£ãšèŠã
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I have switched from purchasing all my health care products from brick & mortar health food stores to ordering online using NHC. NHC stocks every product I need and I trust the quality of their servic... ãã£ãšèŠã
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Natural Health Co. ã«ã€ããŠ
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NHC started in 2004, when our founder opened a nutrition counseling practice out of her home. As a certified nutritionist, she recommended only the most prestigious, professional supplement brands, products built on the highest standards of quality, safety, and efficacy, so her clients could feel confident in every recommendation. Over twenty years, we've watched the industry grow more crowded and harder to navigate: endless products, conflicting information, and less real guidance behind any of it. We firmly believe our customers deserve real information to identify their goals, health gaps, and a targeted solution. That's why NHC exists. All products are vetted with the same rigor our founder brought to her first recommendations, and every customer has access to expert guidance from our on staff Licensed Healthcare Practitioners and exceptional service from our fast, knowledgeable customer support team. This is who we are: Your Trusted Partner in Health
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NHC is the best, Fast Friendly and Full of choices!
The website is getting better and better. I have several auto ships and it has been easier and easier to arrange them. Thank you!
I love that I earn points and can try new items practically free by using my points.
2026幎8æ5æ¥
Natural Health Co. ããã®åç
Thank you so much for the kind words! Itâs wonderful to hear that the site has been making your subscription orders easier to manage. And weâre especially glad youâre enjoying the rewards programâitâs always fun when those points can turn into an opportunity to discover something new. We truly appreciate having you as a customer!
products seem to be adequate
products seem to be adequate, delivery time line is okay.
2026幎7æ31æ¥
Natural Health Co. ããã®åç
Thanks for sharing your feedback! Weâre glad the products have been working well for you and that your orders have been arriving in a reasonable amount of time.
I use NHC a lot
I use NHC a lot. NHC carries good brands and there is no charge for shipping. You can get a small discount for auto-order. Once about a year and a half ago I got a bottle of fish oil caps that seemed "off" to me and my money was returned promptly.
2026幎8æ7æ¥
Natural Health Co. ããã®åç
We appreciate your continued trust for your supplement needs. It means a lot to know that youâve had a good experience with us over the years, and weâre especially glad we were able to make things right when you reached out about a product that didnât seem quite right. Thank you for taking the time to share your experience!
Returned product that I did not orderâŠ
Returned product that I did not order over four weeks ago. Credit card company is disputing. Do not order, you will receive subsequent orders w/o your concent - then the issues elevate. They are great either way their apology, always very timely. Just credit my account. Btw, I had to pay $17 UPS to return the product. Buyer be aware.
2026幎8æ3æ¥
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Natural Health Co. ããã®åç
Weâre very sorry to hear about this experience. We understand how frustrating it would be to receive an order you werenât expecting. Weâd like the opportunity to look into what happened and make sure your concerns are addressed. Unfortunately, weâre unable to locate your account from this review alone, so please reach out to our Customer Care team with your order information so we can assist you directly.
EVERYTHING.
2026幎8æ4æ¥
Natural Health Co. ããã®åç
Weâre sorry to see that you had such a disappointing experience. Weâd really appreciate the opportunity to understand what went wrong and what we could have done better. Please feel free to reach out to our Customer Care team so we can learn more and see how we can help.
Poor Customer Service and Too Much Plastic Packaging
I have 2 issues with NHC. I have had a subscription for several years for protein powder. My last shipment came packed in literally 5 feet of bubble wrap. Shippments used to be packed in brown paper. A much more environmentally safe packing material. I believe plastic should be fazed out whenever possible due to the negative environmental impacts. When I tried to call to question why the packing materials were changed all I got was the AI Assistant Natalie. NHC's website assures customers they will get to speak with a real person. This is not true. I was on hold for 7 minutes trying to get to a real person when was told I could leave a message. In plan to cancel my subscription if plastic continues to be used. There are plenty of companies who use brown paper packing and guess what it is cheaper than plastic!!
2026幎9æ3æ¥
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Natural Health Co. ããã®åç
Thank you for sharing your concerns. We completely understand why the change in packing materials caught your attention.
Weâve recently moved away from the brown giami paper to paper bubble wrap, which is a recyclable paper-based option. Weâve also always made a point of reusing the plastic and paper materials that come into our warehouse from our vendors whenever possible, rather than sending those materials straight to waste.
Weâre also sorry you had such a frustrating experience trying to reach a member of our team. We understand that sometimes you simply want to speak with a real person, and waiting on hold only to be directed to leave a message is understandably disappointing. We appreciate you taking the time to share this feedbackâit gives us an opportunity to look at both the packing experience and how weâre supporting customers who need personal assistance.
leg cramp ointment
Was able to quickly find what I was looking for and place my order. I have been using the Hylands leg cramp ointment for several years. However, it's hard to find in the pharmacies to be able to buy over the counter.
2026幎9æ1æ¥
Natural Health Co. ããã®åç
Thanks so much for sharing this! Weâre glad we could make it a little easier to get a product youâve relied on for so long.
Good products; terrible customer service
Your products are good, but your customer service is virtually non-existent. Any time I try to ask a Q via phone or email, I get your d*** virtual assistant "Natalie," who says she'll forward my question or concern "to a member of her team." Nothing ever happens. No one follows up. And your doing away with the loyalty program for all orders except "automated ones" is the ultimate slap in the face. Between July and Aug., I placed orders with NHC almost once a week. You don't think that's customer loyalty? You don't have a loyalty program anymore. You have a program designed to squeeze the greatest amount of passive income out of recurring orders. I'm sure "Natalie" will send me a heartfelt but canned email that will drop into a black hole that no real person will ever see.
2026幎9æ1æ¥
Natural Health Co. ããã®åç
Weâre truly sorry that your experience has left you feeling unheard and let down. Youâre right to expect that when you take the time to reach out, your question or concern actually makes it to a member of our team and receives a response. We also understand why the recent changes to our loyalty program would be especially frustrating given how frequently youâve been ordering.
Weâll be reaching out to you directly because we want to make sure your concerns are addressed and not lost in the shuffle.
I haven't received my order.
2026幎8æ4æ¥
Natural Health Co. ããã®åç
Weâre sorry to hear your order hasnât arrived. We understand how frustrating it is to be waiting for a shipment you were expecting. Weâll be reaching out to you directly so we can look into what happened and help get this resolved.
Recieving product on time!
2026幎8æ10æ¥
Natural Health Co. ããã®åç
Thank you for your review! Weâre so glad to hear your order arrived right on time. We appreciate you choosing NHC!
Great product!
2026幎8æ2æ¥
Natural Health Co. ããã®åç
Thank you for the great feedback! Weâre so glad to hear youâre happy with your product. We truly appreciate you choosing us!
Online purchasing is becoming moreâŠ
Online purchasing is becoming more complicated/frustrating. I can place a product in the cart and system shows me to check out but does not offer âcontinue shopping â option. I usually purchase more than 1 item at a time.
2026幎8æ10æ¥
Natural Health Co. ããã®åç
Thank you for sharing this feedback. Weâre sorry the shopping experience has become more frustrating, especially when youâre purchasing multiple items. We understand how inconvenient it is to have to go back and forth instead of having an easy âContinue Shoppingâ option. We appreciate you bringing this to our attention and will make sure your feedback is shared with our team.
Natural Health Co. ããã®åç
Thank you for the kind words! Weâre glad our service was quick and made for a smooth experience.
Complaint
In April of this year, 2026, I ordered 2 12oz containers of neti-salt from your establishment. I have received those salt containers. For some reason I have now received an additional 8 containers of salt @ $7.58 /each, the most resent 2 on August 17, 2026. And you have charged my credit card $7.58 for each container that I did not order. I have called your organization at least 5 times and left messages to tell you to stop sending the salt. I have contacted my credit card company, and they are deputizing the charges. So why are you still sending me the salt. I now have more than I can ever use in my lifetime.
2026幎8æ20æ¥
Natural Health Co. ããã®åç
Weâre very sorry for the frustration and inconvenience this has caused, especially after you tried multiple times to reach us. Weâll be reaching out to you directly to get this resolved and make things right. Thank you for bringing this to our attention.
Great products and Company
Great products and Company. Also Great customer follow up Fair prices.
2026幎8æ20æ¥
Natural Health Co. ããã®åç
Thank you for the thoughtful review! We really appreciate your support and are glad our team could provide a positive experience from ordering through follow-up. It means a lot to have you as a customer!
Great experience
Great experience! User friendly website. Just wish the shipping time was quicker.
2026幎7æ31æ¥
Natural Health Co. ããã®åç
Thanks so much for the kind words! Weâre glad you found the site easy to navigate. Weâre always looking for ways to make the overall experience even better, and we appreciate the feedback on shipping speed as well. Thanks for choosing us!
i want to cancel my order and you makeâŠ
i want to cancel my order and you make it difficult to do so. i am going to cancel my credit card to do .
2026幎8æ10æ¥
Natural Health Co. ããã®åç
Weâre sorry for the frustration this caused. It appears the order was delivered before the cancellation request was sent; however, if you would like to return the order, unopened products in new condition can be returned within 60 days of purchase for a refund. Weâve confirmed that your subscription is now turned off, so no further orders will process. We apologize for the inconvenience and appreciate your patience.
I called to get my subscriptionâŠ
I called to get my subscription straightened out, but instead of canceling the $29 B12 they sent me 2 more orders. Iâve tried to reach them several times but can never get a real live person to help me. I am disputing the charges on my credit card until this gets straightened out.
2026幎7æ16æ¥
Natural Health Co. ããã®åç
Weâre sorry for the frustration and for the trouble youâve had getting your subscription sorted out. We understand how upsetting it is to see additional orders and charges when that wasnât what you intended. Weâll be reaching out to you directly to work toward a resolution.
I asked you to stop sending the XYMOGENâŠ
I asked you to stop sending the XYMOGEN and you did not. I cannot take it any more. YOu sent two more un ordered bottles. Please stop. Order NHC 1723966
It's expensive and I don't want it.
2026幎8æ20æ¥
Natural Health Co. ããã®åç
Weâre sorry for the frustration this has caused. We understand how upsetting it is to receive products you no longer want, especially when youâve already asked for them to stop. Weâll be reaching out directly to help get this resolved.
Fast shipping and quick response toâŠ
Fast shipping and quick response to questions.
2026幎8æ8æ¥
Natural Health Co. ããã®åç
Thank you for the kind words! Weâre glad to hear your order arrived quickly and that our team was able to get your questions answered promptly. We really appreciate you taking the time to share your experience!
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