Night Nannies レビュー 

162
TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

As a first-time mother, finding someone I could completely trust to care for my newborn at night was incredibly important to me. I reached out to the agency that provided us with a selection o... もっと見る

5つ星のうち5の評価

We had a couple of nannies from Night Nannies and both were incredible. We absolutely loved having the support and respite that is so needed in those early months. They were so lovely to have in our h... もっと見る

5つ星のうち5の評価

We've had an excellent experience using Night Nannies. They quickly provided us with three highly relevant profiles for our specific needs - newborn twins! We interviewed two of them who both seemed e... もっと見る

5つ星のうち5の評価

We had Chloe from NightNannies and she was absolutely incredible. We could not have asked for better help during a really stressful time. We had been exclusively pumping but she helped us establish br... もっと見る

企業情報

  1. Assistante Maternelle

当該企業による記述

Since 1999, we have given over 10,000 parents throughout the South of England a good night’s rest and expert solutions to sleep, feeding and routine problems. 


連絡先

4.8

優良

TrustScore 5段階評価の5

162件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.8

すべてのレビュー

(162)

過去12か月のレビュー数: 21

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5つ星のうち5の評価

Amazing night nanny

Our night nanny was absolutely incredible. We quite possibly could not have got though those first few months without her. She is the most calm, kind and reassuring presence to have around. We trusted her implicitly and out daughter adored her from the first day they met. She would come in at 9pm like an oasis of calm and it meant I could relax and get some sleep for those blissful hours we had her. Those early weeks of motherhood are so hard but she made them feel so much easier to have her supporting us though them. They are also full of so much unsolicited advice which she never ever did. She would be a fountain of amazing knowledge and experience if you asked her but would also empower and reassure you to make decisions and suggest how you might want to do things. We couldn’t recommend her more highly. I only wish she never had to leave!

2021年7月5日
自発的なレビュー
5つ星のうち5の評価

Night Nannies

The sleep trainer was so lovely and helpful. I can highly recommend her. I was amazed at how quickly our daughter started sleeping better. She really helped get our daughter sleeping through the night again and had so much advice on changing her routine to one nap and feeding, etc. I could ask her any question and she was able to give me great advice.

2021年6月25日
自発的なレビュー
5つ星のうち5の評価

Positive experience

We had a great experience with Night Nannies from start to finish. They were always so friendly and helpful. Would definitely recommend them.

2021年6月23日
自発的なレビュー
5つ星のうち5の評価

Highly recommend

Night Nannies has come to my rescue several over the last couple of years - always responsive and efficient at finding great maternity nurses and night nannies, often the same day. Would highly recommend.

2021年6月19日
自発的なレビュー
5つ星のうち5の評価

Genuine advice to clients

Contacted nightnannies needing a night nanny help for one for our 8 months old daughter who was waking up every two hours, and we just need a break for a week. They recommended against using a nightnanny at this age and instead try to establish a better routine. Indeed trying harder to have a routine with her helped us and the baby so much and let her have full night sleeps. They basically lost a potential client and revenues and have advice tailored to the situation. If we have another kid we will def come earlier for support if we need. Thank you.

2021年5月2日
自発的なレビュー
5つ星のうち1の評価

Avoid! Terrible

They don’t have the best people and they don’t take responsibility for their nannies. If something goes wrong, they will dismiss you very quickly telling you to sort it out with the nanny. This is what happens to me.
I have made a complaint and they were very dismissive about the whole thing. Considering i have spent £600 with one of their nannies named Vera, for a sleep training that didn’t work AT ALL, it s unbelievable the way they treated me. This is an expensive service, but their customer service is the worst. The lady called Vera sells herself like the best on the market: i couldn’t wait for her to leave, it was so stressful and she was telling me it was my fault if her training didn’t work. When she left my baby was still waking up at night and i have to spend another £750 with another night nanny that quickly fixed all the issues Vera left.
Also, they are very quick to cash in the fee but i have never seen an invoice from the nanny (which i have asked many times ) nor from the agency (do i even have to ask? it should be automatic). Avoid!!

2021年5月1日
自発的なレビュー
5つ星のうち5の評価

Highly recommend!

Night Nannies has been a massive help for my husband and I during these early weeks with our baby son. The night nannies they have recommended have been highly capable and fantastic to work with. We would highly recommend using their service!

2021年4月5日
自発的なレビュー
5つ星のうち5の評価

Lauren came to stay with us a week…

Lauren came to stay with us a week after our first baby was born and made such a difference in helping us settle in and understand how to look after our little one. Lauren is not only a safe pair of hands who we can trust with our baby all night, she is an expert in all things baby-related so is a fountain of knowledge and taught us invaluable lessons for the first two months that will stand to us for many more to come.

Lauren was accommodating for when I wanted to breastfeed all night or when I needed a break for some extra sleep. She was also able to stretch our baby’s sleep for longer periods which helped a lot when she wasn’t with us. Lauren was generous with sharing her wisdom but never imposing or condescending.

I would highly recommend Lauren to any new parents.

2021年3月28日
自発的なレビュー
5つ星のうち5の評価

Claire is a fantastic nanny and has…

Claire is a fantastic nanny and has been such a lifeline especially during Covid lockdown. She made us feel at ease straight away and really cares about our little boy. It’s a pleasure having her here each week as she is such a lovely, kind person and has been a great sounding board on all things baby related. She’s great with our baby and has really helped improve his sleep.

2021年3月25日
自発的なレビュー
5つ星のうち5の評価

Thank you Night Nannies

Our nannies (Jennie and Laura) have been very helpful, giving us the much needed sleep at night time. We knew straight away that our babies are in safe hands. Also we could ask them for advice on the general well-being of the babies, which has been very reassuring. Our agents, Katie and Sally are very nice and professional. I would definitely recommend Night Nannies.

2021年3月25日
自発的なレビュー
5つ星のうち5の評価

Amazing Sleep Trainer

Vera is extremely competent and I would definitely recommend her to anyone. She sleep-trained our 6-month-old baby whose sleep pattern has improved enormously since she helped us.
Before we engaged Vera, we had many issues to fix and quite a few bad habits to get rid of.
We had the wrong daytime routine (wrong times for naps and one too many nap) and our baby boy would wake up several times during the night and had started to have terrible and often short lunchtime naps. We were also using many accessories to get our baby to sleep such as the sleepyhead grand, dummies (sometimes up to 7 fixes per night), Ollie the owl for white noise, and loads of rocking (including the occasional sleeping in my arms the last hour before wake up time). Furthermore our baby didn’t know how to self-settle.
In 5 nights Vera managed to fix most of the issues and gradually took all bad habits away.
We just finished our 5 nights with Vera and our baby is now sleeping almost 12 hours in the night with perhaps one interruption but he is learning to go back by himself (he is also teething right now which isn’t helping) and his lunchtime nap is mostly back to 2 hours (again with one occasional interruption which he is learning to deal with).
We follow Vera’s routine religiously during the day and it has also helped a lot with progressing with our weaning process.
Vera’s advice has been extremely helpful and holistic about all aspects of baby care, not just sleeping. She had tons of experience, a natural love for babies and a great connection with them!

2021年2月28日
自発的なレビュー
5つ星のうち5の評価

Highly, highly recommended

We have been extremely lucky with the quality of the night nanny we were matched with. Druscilla has been nothing but incredibly professional, flexible, hardworking and above all, supportive to every member of the family. Night Nannies was responsive to our needs and always available for every query.

2021年2月15日
自発的なレビュー
5つ星のうち5の評価

Night Nannies SE London

Chloe was a fantastic night nanny and we wouldn't hesitate to recommend her. She worked wonders with our 4 month old daughter who had been having trouble sleeping, and gave us lots of practical advice. We couldn't have been happier with her.

2021年2月11日
自発的なレビュー
5つ星のうち5の評価

Amazing agency!

Amazing agency and so friendly. Julie catered for our bespoke needs in uncertain covid times. Our needs and plans changed on a month by month basis, and the flexibility and customer-focus attitude of Night Nannies enabled us to get all the support that we needed.

The candidate nannies all had outstanding records and experience and the night nannies we selected were outstanding.

We highly recommend Night Nannies to any families considering the extra support.

2021年2月8日
自発的なレビュー
5つ星のうち5の評価

Excellent service - gave us much needed sleep!

Excellent service from nightnannies and I would have no hesitation recommending her to any parents. Our night nanny has a wonderful personality, as soon as I met her I instantly trusted her to look after my son - she is greatly experienced in childcare and was able to give us first time parents wonderful tips to assist us in so many areas - more effective breastfeeding, guidance for helping newborns sleep and various other life hacks which were so useful.

2021年2月5日
自発的なレビュー
5つ星のうち5の評価

Highly recommend

We werent sure what the process was in respect of hiring a night nanny but fortunately, Sally made the process easy. The quality of candidates was really high and we are super happy with Cate. Sleeping well on selected nights of the week makes for having a happier family life.

2021年1月12日
自発的なレビュー
5つ星のうち5の評価

We cannot recommend night nannies…

We cannot recommend night nannies highly enough. Our night nurse came to us when our little boy was 10 days old and, whilst we were pretty nervous at the thought of handing him over on that first night, we were put at ease as soon as she arrived. Her experience shone through and we knew instantly that he was in very good hands. She was able to understand what he needed at all times and he was so happy in her care. She was able to guide us with regards to a routine, we were able to consult her whenever we had any questions and she also helped us diagnose a tongue tie and an intolerance.

2021年1月11日
自発的なレビュー

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