Nimax Theatres レビュー 

Huge thanks to Garry and the team at Apollo theatre. Garry was super helpful and kind when I rang up today to attempt to get tickets for The Truth in their final week. I was certain they were sold out but he managed to secure us two of the few seats left and good ones! He gave excellent advice, especially as my mum has a disability. In the age of AI, it's wonderful to speak to a lovely, knowledgeable person on the phone.Thank you so much! My mum is thrilled to be going!

I had an amazing customer service experience with Garry at Nimax. My business trip was postponed a week and I initially thought we would lose our tickets to see The Producers, but Garry organized an exchange to see the show when we would be in town. I’m so appreciative of his attention to my situation and incredibly impressed with the speed in which he got it done. So grateful and impressed!

Tickets not posted, no email- is this a scam?

Dealt with the Access line regarding tickets and all concerned were most helpful, efficient and professional.

Absolutely incredible staff team! Nothing has been too much trouble and they;re all super helpful by phone and via email. Thank you so much! An absolute credit to the theatre!

Particular thanks to Nicola and Ruby!

Absolutely first class, box office were super friendly and personable - found us perfect seats and so looking forward to seeing ‘The Producers’.
Thank you Garrick & Nimax

Mike Waller

Extremely helpful, faultless customer service which provided a simple, effortless booking process which catered to my disabilities and preferences.

This company takes your money immediately, but fails to deliver the tickets. They promise delivery 72 hours before the event, yet less than 40 hours before the show I still have nothing. When you try to contact support, nobody is working because it’s the weekend, leaving you stranded with nothing but auto-replies. Customers should not have to run after what they legally paid for. Issue the tickets upon purchase or don't sell them at all. Utterly disgraceful service. Will never ever book with them again.

As an elderly couple our theatre trips are few and far between as seats which we can afford are difficult for us to get to or see from. When ringing the box office the young man did his best to help us and suggested we contact Nimax. Aidan arranged a time to call us and was extremely understanding and helpful. I cannot praise him highly enough and we are now looking forward to a rare treat. Thank you Aidan.

Easy to book and so much cheaper.
Altogether excellent.

We have not received our tickets. Phoned up and just got a prerecorded messages telling me to check the spam folder.

Booked tickets, but needed the tickets emailed to me for a present, and not e-tickets. Garry from Nimax had them in my Inbox within seven minutes! Very impressed with the speed of response.

Excellent customer service. A very respectful and helpful guy took my call, and I had a very positive experience with my booking . I am really impressed and looking forward to my visit at The Apollo.

Very friendly & efficient lady dealt with my enquiry to swap ticket dates. She handled my request without any irritation & got the whole thing sorted in a few minutes.
I was very happy with service and will definitely use Nimax to book through.

Best customer services ever. I had a problem with a ticket and they sorted it out like lightning

I had a problem booking a seat that I particularly wanted.
I emailed Nimax asking for advice and the email was promptly replied to by Garry who answered my questions, gave me great advice and refunded me the difference in ticket price.
Amazing fast, and great, customer service.
Thank you so much.

I would like to thank Nimax Customer Service for taking care of my enquiry regarding an additional booking for my current reservation.
Aiden was particularly helpful. He responded to my enquiry almost instantly, was polite, professional, and genuinely wanted to help. I wanted to cancel my original booking and purchase another ticket so I could join my friends. Aiden handled my request quickly and efficiently, making the whole process smooth and stress-free. Thanks to his excellent assistance, I can now enjoy the performance with my best friends at a lower price. Thank you so much, Aiden, for your outstanding customer service!

I contacted the box office with a request to exchange tickets that I could no longer use because of a family emergency. My request was very last minute and they did not have to honour it but the box office could not have been more helpful and thoughtful. What great customer service!

Lovely lady very Empathetic.
Explained everything.

Very helpful and courteous booking process on the phone. Sorry I didn’t get his name but he was fantastic and very efficient