NN Cleaning Services レビュー 

15
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. 窓ガラス清掃業

当該企業による記述

NN Window Cleaning Services provides reliable, friendly and professional window cleaning across the local area. We pride ourselves on clear communication, fair pricing and consistent results. Our team works hard to ensure every customer receives a high‑quality clean and a smooth, hassle‑free service from start to finish.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(15)

過去12か月のレビュー数: 15

レビューを書く

レビューの確認を行います

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I am getting very fed up of this company

I am getting very fed up of this company. We had a previous window cleaner who were fantastic, however they were then taken over by nn cleaning and it’s terrible. They turn up whenever they want and claim that our windows have been booked for cleaning without prior notice. They turned up in April and then they turned up today, that’s 15 weeks in between!! Both times didn’t work for us. We ended up getting a different cleaner because our windows looked awful, and the guy who turned up this morning said “they don’t look like they’ve been cleaned” when they had literally been cleaned 3 days ago, which is so incredibly rude! We’ve tried calling them several times, we’ve given our number to the cleaners, we’ve asked them to let head office know that we aren’t getting any notice. I know they have my number on the system because they text me to say they became our new cleaning company. They are so poorly managed, lack any type of communication, hire rude cleaners, and are a complete waste of time. And if I’m honest, even if they did do a better clean I wouldn’t use them purely because the cleaner was rude. Go find an independent cleaner who will value the work more and have better manners.

2026年8月7日
自発的なレビュー
NN Cleaning Services ロゴ

NN Cleaning Services からの回答

We are sorry to hear that you have had a negative experience with our service.

We take all customer feedback seriously and would like the opportunity to investigate and resolve this matter as quickly as possible. Please contact our office at office@nncleaning.co.uk or call us on 01604 907202 so that we can discuss your concerns and work towards a satisfactory resolution.

We look forward to hearing from you and resolving this issue

5つ星のうち5の評価

I had a really positive experience

I had a really positive experience. The company were flexible, friendly, professional, and their communication was excellent. When I couldn't make my original appointment, it was quick and easy to rearrange they sent a text reminder the day before the new appointment, which was really helpful. The person who carried out the work was friendly, polite and did a thorough job.

Payment was very convenient too. You can pay at the door, or use the bank details on the leaflet they leave, or via Apple Pay, which made everything straightforward.

I wouldn't hesitate to recommend them and will definitely use them again ( reasonable price).

2026年8月4日
自発的なレビュー
5つ星のうち2の評価

Our window cleaning service used to be good but now...

Our window cleaning service used to be fantastic but since being taken over by Nncleaning the service, quality of clean and attitude has dropped off a cliff. We do not get prior notification of the visit. We have dogs at the various properties and the gates are often left open. The cleaning is not as good as it used to be and windowsills are not touch. They used to be wiped with a cloth. One of our tenants was so disappointed they asked us to stop the service. Even on these reviews they seem to have a standard stock reply to everyone. We called their office, they was defensive saying they did call and leave a message to say they was visiting but clearly they did not, my phone and voicemail works perfectly well for everyone else.
All in all very disappointed.

2026年7月8日
自発的なレビュー
NN Cleaning Services ロゴ

NN Cleaning Services からの回答

We are sorry to hear that you have had a negative experience with our service.

We take all customer feedback seriously and would like the opportunity to investigate and resolve this matter as quickly as possible. Please contact our office at office@nncleaning.co.uk or call us on 01604 907202 so that we can discuss your concerns and work towards a satisfactory resolution.

We look forward to hearing from you and resolving this issue

5つ星のうち5の評価

I was happy enough with my window…

I was happy enough with my window cleaning before NN took over but I have to say, I’m not happy, I’m delighted. He most definitely cleaned all my windows and doors to a very high standard, would recommend NN to anyone who needs a window cleaner

2026年7月22日
自発的なレビュー
5つ星のうち1の評価

Not worth it

Called to cancel as I had to go out.. the window cleaner still turned up.. cleaned my window on the ground floor and left the top ones filthy with cobwebs over them.
Then left a card charging half of the price as the couldn’t get to the back garden!

2026年7月13日
自発的なレビュー
NN Cleaning Services ロゴ

NN Cleaning Services からの回答

We are sorry to hear that you have had a negative experience with our service.

We take all customer feedback seriously and would like the opportunity to investigate and resolve this matter as quickly as possible. Please contact our office at office@nncleaning.co.uk or call us on 01604 907202 so that we can discuss your concerns and work towards a satisfactory resolution.

We look forward to hearing from you and resolving this issue

5つ星のうち5の評価

Good job

Arrive when they say they will. My windows are sparklingly clean. So all good 👍 Thank you NN Cleaning 🪟 Jill Cooke

2026年7月8日
自発的なレビュー
5つ星のうち5の評価

There were a large number of windows to…

There were a large number of windows to clean (Dame Alice Court), and I am very satisfied with the standard of work completed. The windows were left clean and streak-free, and the window cleaners were polite, professional, and accommodating throughout.

I have also received several compliments from residents, who commented that the windows were cleaned to a very good standard.

2026年7月7日
自発的なレビュー
5つ星のうち1の評価

Bad for a new customer

A representative came to my door canvassing for new customers, and we signed up. We were then told someone would come to our house on Friday 26th to carry out the work and collect payment.

Unfortunately, someone stayed in all day specifically to be there for the appointment, but nobody turned up. To make matters worse, we didn’t receive a phone call, text, or any explanation. Being left waiting all day without any communication is extremely unprofessional and very disappointing. First impressions count, and this experience has not inspired any confidence in the company.

2026年6月29日
自発的なレビュー
NN Cleaning Services ロゴ

NN Cleaning Services からの回答

We are sorry to hear that you have had a negative experience with our service.

We take all customer feedback seriously and would like the opportunity to investigate and resolve this matter as quickly as possible. Please contact our office at office@nncleaning.co.uk or call us on 01604 907202 so that we can discuss your concerns and work towards a satisfactory resolution.

We look forward to hearing from you and resolving this issue

5つ星のうち1の評価

My husband booked NN cleaning team

My husband booked NN cleaning team. they came over to clean the windows yesterday. They spent 20 mins here and didn't even wash the windows with soap, just did a quick scrub of water and left the windows soaking wet with water stains, it may as well just have rained.

2026年5月7日
自発的なレビュー
NN Cleaning Services ロゴ

NN Cleaning Services からの回答

We are sorry to hear that you have had a negative experience with our service.

We take all customer feedback seriously and would like the opportunity to investigate and resolve this matter as quickly as possible. Please contact our office at office@nncleaning.co.uk or call us on 01604 907202 so that we can discuss your concerns and work towards a satisfactory resolution.

We look forward to hearing from you and resolving this issue.

5つ星のうち1の評価

Dishonest canvasser, no show, no call

Dishonest canvasser,advised there was no commitment of a window cleaning contract then sent one through with a minimum 2 cleans commitment.
Failed to attend first visit without communication then attempted to attend the next day without notice.

2026年3月11日
自発的なレビュー
NN Cleaning Services ロゴ

NN Cleaning Services からの回答

We are sorry to hear that you have had a negative experience with our service.

We take all customer feedback seriously and would like the opportunity to investigate and resolve this matter as quickly as possible. Please contact our office at office@nncleaning.co.uk or call us on 01604 907202 so that we can discuss your concerns and work towards a satisfactory resolution.

We look forward to hearing from you and resolving this issue.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報