Nomad - Cardiff レビュー 

Nomad - Cardiff からの回答

2026年2月23日

Hi Rayna,

We’re very sorry for the frustration caused. As we discussed when you kindly called us, we are currently experiencing a national shortage of the rabies vaccine, which has been extremely challenging to manage. Supply has been limited and unpredictable, and this has unfortunately meant that some appointments have needed to be adjusted at short notice.

We completely understand how concerning it is to have an appointment time changed without clear communication, and we sincerely apologise for that. However, as you did previously, if you’re ever unsure about anything or need any assistance, please don’t hesitate to call us. Our customer service team will be there to help and support you in these situations.

Best regards,
Lidia
Nomad

Nomad - Cardiff からの回答

2026年2月18日

Hi Anne,

Thank you for your kind review.

We’re really pleased to hear you felt well informed and comfortable during your visit, that’s exactly what we aim for.

Best regards,
Lidia
Nomad

Nomad - Cardiff からの回答

2026年2月16日

Hi Mike,

Thank you for your feedback! We’re glad you found the advice helpful.

Best regards,
Lidia
Nomad

Nomad - Cardiff からの回答

2026年1月26日

Hi Mary,

Thank you for your kind review! We're pleased to hear that the nurse was very welcoming and was helpful.

We hope to welcome you again in the future!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2026年1月26日

Hi Stephen,

Thank you for your positive feedback! It’s great to hear that Claire provided expert advice on vaccinations along with general travel guidance as well.

We appreciate you sharing your experience!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2026年1月21日

Hi Lucy,

Thank you for your lovely review! We’re delighted to hear how helpful Claire was in our Cardiff clinic and that her flexibility and practical approach made such a difference.

We’ll certainly pass on your kind words, and we hope you have a wonderful holiday!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2026年1月13日

Hi Bethan,

Thank you for your lovely review. We’re so pleased to hear that Claire was able to help and make your experience a positive one.

We look forward to welcoming you again soon!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2026年1月13日

Hi There,

Thanks so much for the review! We're delighted you had such a pleasant experience at our clinic.

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2026年1月7日

Hi Matthew,

Thanks for the great feedback! We’re so pleased to hear that Claire made everything clear and was so helpful. We really appreciate the recommendation!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2025年12月31日

Hi Isabelle,

Thank you so much for your kind review! We’re delighted to hear that our nurse provided thoughtful, personalised care and made you feel supported.

We’re also glad the scheduling process was smooth and that the student discount was helpful. We truly appreciate your feedback!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2025年12月30日

Hi Nicholas,

Thank you for your feedback and for highlighting both the positive and the concern.

We’re pleased to hear you found the advice helpful although we’re sorry to learn about the discrepancy with the malaria tablets and understand your frustration, especially given the cost. We will contact you directly regarding this matter to arrange a refund or resolution as appropriate.

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2025年12月22日

Hi Denise,

Thank you for your review!

We’re glad to hear your appointment was easy to arrange and that our clinician was pleasant and helpful. We really appreciate the recommendation and look forward to helping you again in the future.

Kind regards,
Rob
Nomad

Nomad - Cardiff からの回答

2025年12月17日

Hi David,

Thank you so much! We're delighted that the nurse was able to put you at ease and create a comfortable environment for you.

We hope to welcome you again!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2025年12月2日

Hi Agnes,

Thank you for taking the time to share your feedback. We’re really glad to hear that the travel health advice you received helped you make informed decisions about your upcoming trip and allowed you to adjust your holiday accordingly.

We do apologise for the inconvenience you experienced when trying to obtain high altitude medication. While we currently do not supply this specific medication, we acknowledge that the frustration of not offering the medication and glad you were ultimately able to obtain the medication.

Thank you again for your feedback, and we wish you a wonderful and safe trip!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2025年11月28日

Hi Owen,

Thank you for your review! We're so glad that you found the nurse to be kind and knowledgeable.

We hope to see you again in the future!

Kind regards,
Andrea
Nomad

Nomad - Cardiff からの回答

2025年10月30日

Hi Denise,

Thank you for your kind words!

We’re so pleased to hear you found our team friendly, informative, and professional.

Your feedback is greatly appreciated, and we look forward to welcoming you again in the future.

Kind regards,

Rob
Nomad

Nomad - Cardiff からの回答

2025年10月15日

Hi Chris,

Thank you for your lovely feedback!

We're so pleased to hear you found the service professional and reassuring. It’s great to know you felt well-advised and that everything went smoothly with your vaccinations.

Wishing you all the best and safe travels!

Kind regards,
Lidia
Nomad

Nomad - Cardiff からの回答

2025年10月14日

Hi Charlotte,

Thank you for your wonderful feedback!

We're so pleased to hear that you had an excellent experience and felt well-informed and reassured throughout. Taking the time to answer questions and provide clear guidance is something we truly value.

We're always here if you need us again!

Best regards,
Lidia
Nomad

Nomad - Cardiff からの回答

2025年10月9日

Hi Paul,

Thank you! We're really glad to hear everything went smoothly and met your expectations.

Hope to see you again soon!

Kind regards,
Lidia
Nomad

Nomad - Cardiff からの回答

2025年8月26日

Hi Owen,

Thank you for sharing your experience!

We’re thrilled you felt well supported and look forward to helping you with any future travel health needs.

Best regards,
Lidia
Nomad