Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Customer service, helpful, understanding, polite, keeping you updated on work at all times, whether small jobs or a big job looking after you vehicle while there. Good around service. Had bad experi... もっと見る
企業が回答しました
The parts staff are friendly and helpful but you never know who you’re going to talk to with all calls going through a call center. We have just ordered £1000 worth of parts and asked for delivery due... もっと見る
企業が回答しました
Emma, Jo, and Amelia are absolutely amazing. They’re always there to help us run our big fleet and respond within minutes whenever we need support. Their quick responses and constant help keep our f... もっと見る
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Took my sprinter for some service work doing last week, absolutely first class treatment from start to finish. Having only used normal garages before this i can never go back to using them. I wil... もっと見る
企業が回答しました
Northside Truck & Van offer the sale, service and repair of the entire Mercedes-Benz commercial vehicle range. Our sales and services are tailored to cover every customer want and need, carrying the largest volume of stock vehicles across all UK based Mercedes-Benz dealerships. Our range of service packages and repair assistance are accessible to every Mercedes-Benz owner, whether or not you purchased your vehicle with Northside.
Summit House, Woodland Park, Bradford Road, BD19 6BW, Cleckheaton, 英国
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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
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Great friendly experience as usual.
Thank you Liam and Niamh.
😊😊😊😊😊
Jo and the team were excellent, great communication and good service. I wouldn’t hesitate to recommend them.

Northside Truck & Van からの回答
Over the last few months, Northside Truck & Van's Mobile Technicians, Joshua and Adam (A Team), have been working alongside our fleet garage, assisting with repairs on our critical frontline vehicles.
They are an outstanding pair of technicians. There seems to be no repair they cannot tackle, and their technical knowledge, efficiency, and professionalism are second to none. Both Joshua and Adam consistently demonstrate a fantastic attitude towards customer service, always communicating clearly and keeping our fleet team fully updated on progress throughout every job.
Their commitment, expertise, and willingness to go the extra mile have been invaluable in helping us keep our vehicles operational and minimise downtime. They are a real credit to Northside Truck & Van, and I would highly recommend their services to anyone looking for reliable and skilled technicians.
Thank you, Joshua and Adam, for your excellent support and hard work.

Northside Truck & Van からの回答
I have some health difficulties and Jo on reception was incredibly helpful during the service of my Motorhome

Northside Truck & Van からの回答
Liam Lightowler dealing with our vehicle repair was very professional and kept us informed at every stage of when replacement parts were due and the expected completion of the repair- thank you Liam

Northside Truck & Van からの回答
I personally deal with Northside Leeds on a daily basis. Liam is consistently extremely helpful and a pleasure to deal with always.

Northside Truck & Van からの回答
Polite staff, kept me updated while the works was been carried out. Great experience overall

Northside Truck & Van からの回答
Excellent service from Cameron and Joe. Nothing is too much trouble for these two lads. Quick efficient and very knowledgeable. I have to say, they really are a credit to the brand.

Northside Truck & Van からの回答
Ryan, your roadside assistance man, helped on Thursday 11/06/26 to get my lorry back up and running. Excellent service. Very safety conscious and professional.

Northside Truck & Van からの回答
The team at Northside care. We at Johnsons Hotel Linen highly reccomend them to take care of your fleets needs.

Northside Truck & Van からの回答
Excellent service from service reception through to the vehicle technicians , the repair was carried out professionally and as i waited with the vehicle was updated on progress on a regular basis

Northside Truck & Van からの回答
Initial contact was really good. The lady on reception was very helpful her name was Michelle. and the service with the repair on the day was quick and efficient.

Northside Truck & Van からの回答
Excellent customer service from Jo. Polite and professional. This is the third time we have used Mercedes York. Good friendly staff

Northside Truck & Van からの回答
I had a problem with the brakes on my Mercedes based motorhome. I called in with no appointment and “Matt” helped me immediately, identified and issue and sorted it for me. So appreciated by me, I was on my way from Edinburgh to Spain and would have been lost without the help I received.

Northside Truck & Van からの回答
hi mjb excavations the service we get is verry poor\when we ring nobody answers phone\when you take somthing in for a problem rectifying it usualy has to be returned 2\3\4\ ties beffor it is sorted comunication is attrshous but the truck is generaly good its just the service

Northside Truck & Van からの回答
Josh was there to help when needed most, all underway in no time thank you Josh

Northside Truck & Van からの回答
Travelled 1.5 hours for service appointment to find out that it had not been booked so had to return the following week - asked if a sticking handbrake could be looked at at the same time. When I returned I was told that van needed a new compensator (relatively cheap mechanical part that with proper maintenance should not sieze) - no work was done but I was charged £190 for inspection (on top of service) van was only with them for 2 hours total- I was then sent a quotation for various items totalling just under £1800 - including 2 new tyre that have 4mm tread which have maybe another 15000 miles left on them - not happy at all talk about upsell - Got new Vito on order from Listers at Lincoln happy to travel to get good service.

Northside Truck & Van からの回答
I phoned Mercedes 24h help line and one of your fitters came out to your vehicle the gentleman`s name was Dave and he was very helpful and could not do enough to help us. Dave is a credit to your company, and I can’t thank him enough for his help.

Northside Truck & Van からの回答
I have a 2021 Vito. My first positive experience with Northside Truck & Van in Sheffield was at the end of October 2025. When I went to collect something from the parts department, I met Will for the second time – a really friendly and helpful chap. I mentioned to him that the top of the windscreen on my newly purchased van was cracked. Will selflessly rang a few places and helped me sort out the problem – I’m very grateful to him for that.
My second experience concerned floppy parking brake pedal. I met Kane in the service department, who was very nice and polite. Kane patiently and kindly explained all the procedures to me, and after paying a deposit, the van was not only diagnosed but also repaired in no time. Kane and his colleagues said that this service would be free of charge and that the deposit would be refunded to me in accordance with company policy. A big thank you to Kane as well. Just to add I have received the refund.
Based on these two experiences, I think Northside Truck & Van in Sheffield has a brilliant team who are always happy to help. I will definitely be using their services again.
Thank you

Northside Truck & Van からの回答
Josh was an excellent technician, we weren’t waiting long, very knowledgeable, very professional and pleasant.
He got us sorted in no time. Would highly recommend Mercedes York. Thank you team.

Northside Truck & Van からの回答
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