Nostro レビュー 

Nostro からの回答

2025年11月22日

Thank you for sharing your experience — we really appreciate it. We’re glad to hear you enjoyed trading with us and found the service transparent and reliable. Our goal is to make sure every trader feels supported, informed, and confident while using the platform. We’re continuing to improve our technology and user experience, and feedback like yours helps us grow even stronger. Thanks again for being part of the Nostro community.

Nostro からの回答

2025年11月22日

Thanks so much for the kind words — we truly appreciate it! We’re glad to hear you’ve had a great experience so far, and we’ll keep working hard to stay worthy of that trust. Your support means a lot to the whole team. 🙏

Nostro からの回答

2025年11月22日

Thanks so much for sharing your experience with Nostro — really glad to hear things have been running smoothly for you. The combination of quick onboarding, clear rules, and reliable payouts is exactly what we aim to deliver, so it’s great to know it’s reflecting on your side too.

We also appreciate your point about affordability — making the challenges accessible without compromising on quality is something we’ll always prioritise.

Not every system is perfect, but we’re committed to improving consistently and keeping everything transparent for our traders. Thanks again for the honest feedback and for recommending us. We're excited to support your next steps in the markets.

Nostro からの回答

2025年11月22日

Thanks so much for sharing your experience — really appreciate the positivity. Even with Discord closed for now, it’s great to see traders still enjoying smooth payouts and steady progress. We’re keeping things focused, reducing the noise, and making sure the core service stays reliable. Glad to hear everything’s been flowing well for you ✨

Nostro からの回答

2025年11月21日

Thank you so much for the amazing feedback — we really appreciate it!

It’s great to hear that the leverage, simple rules, and affordable pricing have all worked well for you. We’ve put a lot of effort into keeping things trader-friendly while still maintaining a fair and transparent structure, so it means a lot to know it’s making a difference.

Thanks again for the support — we’re glad to have you in the Nostro community, and here’s to more growth and success ahead! 🚀

Nostro からの回答

2025年11月21日

Thanks for sharing your honest feedback — we really appreciate it.

We’re glad to hear you find Nostro reliable and decent overall, and that means a lot to the team. You’re also absolutely right about the website — during some of the recent upgrades, there were periods where the dashboard and site weren’t as stable as they should be. That’s on us, and it’s something we’ve been actively improving with new servers and backend fixes.

Your feedback helps us keep pushing in the right direction. Thanks again for taking the time to share your experience, and we’re committed to giving you a smoother, more stable platform moving forward. 🚀

Nostro からの回答

2025年11月21日

Thank you so much for sharing your experience — we really appreciate it. We’re glad to hear the platform has been smooth for you, that the rules felt clear, and that our support team has been responsive when you needed help. Transparency and consistent updates are a big focus for us, so it’s great to know that stood out. We’re also happy that the pricing, payouts, and overall community feel have made a positive difference in your trading journey. Thanks again for the recommendation — we’re excited to keep supporting you as you grow with Nostro. 🚀

Nostro からの回答

2025年11月21日

Thanks so much for sharing your experience!

We’re really glad to hear you’ve had a great time trading with Nostro — that means a lot to our team. We’ll keep working hard to make sure your experience stays smooth, fair, and reliable every step of the way.

Appreciate the support, and here’s to more success ahead! 🚀

Nostro からの回答

2025年11月21日

Thanks so much for the great feedback — we really appreciate it!

It’s amazing to hear that you’ve had a positive experience and that Nostro feels like a trusted and reliable place for you to trade. We work hard to keep things professional, honest, and trader-focused, so it’s great to know that effort is showing on your end.

We’re grateful for your support, and we’re glad to have you as part of the Nostro community. Here’s to more growth, success, and smooth trading ahead! 🚀

Nostro からの回答

2025年11月21日

Thank you so much for sharing your experience — we really appreciate it!

It’s great to hear that Nostro helped you learn and grow by giving you access to multiple accounts at an affordable price. That’s exactly why we keep our challenge fees low — so traders can gain real experience without financial pressure. We’re also glad the support team made things easier for you along the way.

Thanks again for the kind words — here’s to even more progress and success in your trading journey with Nostro! 🚀

Nostro からの回答

2025年11月21日

Thank you so much for sharing your experience!

Huge congrats on passing your 5K 2-step challenge — getting funded the very next day is always a great feeling, and we’re glad the process was smooth for you. It’s also awesome to hear that the server performance matches your scalping style — fast execution is something we’ve worked hard to optimize.

We appreciate you taking the time to leave a review before the payout stage, and we’ll be here to support you every step of the way. Looking forward to seeing your update — and hopefully celebrating your first payout soon! 🚀

Nostro からの回答

2025年11月22日

Thank you so much for sharing your experience — we genuinely appreciate the trust and the detailed breakdown of what stood out to you. It’s great to hear that the platform has been smooth, fast, and reliable for your trading, and that our support team was able to help you quickly when you needed it. We’re constantly improving, so feedback like this really motivates the team. Thanks again for choosing Nostro — we’re glad to have you with us, and we’re committed to keeping the experience solid every step of the way.

Nostro からの回答

2025年11月22日

Thank you for sharing your perspective. We understand your concern, and we appreciate you being honest about it. To clarify, many companies run review-based giveaways, but participation is always optional — traders are free to share positive, neutral, or negative feedback based on their actual experience.

Our focus remains on improving the platform, delivering payouts when rules are followed, and building trust through transparency and consistent service. Your feedback helps us continue working toward that goal. Thank you for taking the time to leave a review.

Nostro からの回答

2025年11月22日

Thank you for sharing your experience with us. We’re really glad to hear you’ve had a smooth and satisfying journey so far. Our goal is to keep everything transparent, fair, and trader-friendly, so feedback like this means a lot. We’ll continue improving and making sure you always have a reliable and enjoyable trading environment with us.

Nostro からの回答

2025年11月22日

At Nostro, payouts are never denied unless a trading rule has been broken.
We don’t reject withdrawals for personal reasons, opinions, or past issues — the system checks the rules automatically, and payouts are approved as long as the account meets all requirements.

We understand how frustrating it can feel when a payout is declined, which is why every rejection includes the rule that was breached, along with trade-by-trade logs. If anything ever looks unclear, our support team is available to review it with you step-by-step.

We appreciate you raising your concerns, and we’re committed to addressing them openly. Our goal is always to make the process fair, transparent, and reliable for every trader.

If you’d like us to recheck your account, just reach out — we’re here to help.

Nostro からの回答

2025年11月21日

Thank you for sharing your experience with us! We’re really glad to hear that you’ve had a positive time trading with Nostro and that our conditions and support team stood out for you. Providing a smooth, fair, and trader-friendly environment is exactly what we aim for, so it’s great to know it’s reflected in your experience.

Thanks again for the recommendation — we appreciate you being part of the Nostro community, and we’re here to support you as you continue your trading journey! 🚀

Nostro からの回答

2025年11月20日

Thank you for taking the time to share your experience — we genuinely appreciate you being direct and honest, even if the feedback is difficult to hear. Let me respond clearly to each point you raised.

First, regarding the positive reviews:
We do **not** write our own Trustpilot reviews. Traders often leave short reviews after receiving payouts or resolving an issue, which can sometimes create a sudden wave of positive posts. Trustpilot also verifies users, so fake accounts wouldn’t pass their filters. Still, you’re right that 1-star reviews should be taken seriously — and we do take them seriously.

On the support issue:
You’re absolutely right that waiting a week and a half for a reply is not acceptable. During the last round of server changes, support was overwhelmed, and response times dropped far below our standard. That’s not an excuse — it’s simply the reason. We agree this needs to improve, and we’ve already expanded the support team to prevent this from happening again.

About payout rejections:
We never reject a withdrawal without providing the exact rule that was triggered. If you feel your payout was wrongly declined, please send your **account ID and ticket number** to [support@nostro.co](mailto:support@nostro.co) and we’ll escalate it to compliance for a full re-review. If a mistake was made, we will fix it.

Regarding Discord bans:
Traders are **not banned for asking questions** — even negative ones. The only bans issued were during periods where misinformation or repeated false claims were spreading and causing panic among traders. Constructive criticism has always been allowed.

On spreads and server performance:
There were genuine technical issues earlier this year, especially during the MT5 migration and infrastructure upgrades. We fully acknowledge that spreads and execution were worse during that period. Those conditions have since been stabilised with the new servers and liquidity setup.

You’re fully entitled to feel disappointed after your experience, and we’re truly sorry that we didn’t meet your expectations. If you give us your account details, we’ll look into your case properly so you get a transparent explanation — not generic answers.

We’re not here to ignore traders or hide from criticism. Your review helps us improve, and we’re willing to make things right.

Nostro からの回答

2025年11月20日

Hi there — thank you for taking the time to share your experience so openly. We know this review comes from real frustration, and we’re not here to dismiss that. Let me address your points one by one as clearly and calmly as possible.

First, we’re genuinely sorry for the issues you’ve faced. Some of the points you mentioned — server instability, dashboard bugs, MT5 migration troubles — were real problems during the last few months, and we take responsibility for them. They caused inconvenience for many traders, and we understand why that would affect your trust.

Now, to clarify a few things:

• Traders are not banned from Discord for complaining. What happened is that the general chat was temporarily closed during the worst period of technical instability because false information and rumors were spreading faster than actual updates. Complaints themselves were never the issue — misinformation was.
• Account locks and mid-trade closures usually happen due to flagged risk rules or system desync, and we agree this should not happen. These issues were tied to the old server infrastructure and have been addressed with the migration.
• Spreads were affected by liquidity provider transitions — not ideal, and definitely not the experience we want traders to have.
• Compensation delays are real, and we fully acknowledge that. The migration created a verification backlog that took much longer than expected. That doesn’t excuse the delay, but it is the truth.

We’re not asking you to excuse the problems you faced — you had every right to be frustrated. What we do want to make clear is:

• The firm didn’t ignore these issues.
• The problems were the result of major infrastructure changes, not negligence.
• A lot of the issues you mentioned have already been resolved with the new servers and dashboard.
• Compensation is still being processed — not cancelled.

If you’re open to it, please send your account ID to [support@nostro.co](mailto:support@nostro.co) so we can check your case specifically and make sure nothing was overlooked on our side.

We appreciate your honesty, even if it’s critical. Feedback like yours is what pushes us to improve — and we are improving.

Nostro からの回答

2025年11月20日

Thank you for taking the time to share such an honest and balanced review — we really appreciate it.

You’re absolutely right about the MT5 transition. That period was challenging for everyone, and we completely understand why the long wait made things feel uncertain. We’re glad to hear that things are now stable on your end and that the continuous updates helped you stay informed during the downtime.

Your 3-star rating is fair, and we respect it. There’s still room for improvement, and feedback like yours helps us move in the right direction. We’re committed to strengthening the platform, improving communication, and making sure traders never have to experience that kind of delay again.

Thank you for staying patient, giving us the chance to fix things, and recognizing the promos and effort put in along the way. We hope to see you back trading soon — and we’ll keep working hard to turn that 3 stars into 5. 🚀

Nostro からの回答

2025年11月20日

Hi there — we understand you’re upset, but we want to be completely clear:
This statement is totally untrue. Personal situations or relationships have absolutely no connection to trading decisions, payout reviews, or account status.

No staff member — including Scott — has the power to block an account or decline a payout for personal reasons. All payout decisions are handled strictly by our compliance team and based only on the trading rules in the evaluation.

If your payout was declined, it would have been due to a rule breach flagged during the review — not because of anything happening outside the platform.