I had a small problem with the screws for tap cartridges. After a delightful chat with support they sent me replacement screws at the speed of light! Thanks a million😃
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I needed two tap tops for a bath mixer tap. The detailed description given on the product allowed me to work out if they would fit. This saved a very expensive removal and replacement of the existing... もっと見る
企業が回答しました
We had a broken bathroom bason after something being droppedbin it Initially looked across internet for a turnround of items needed to repair asap. What a turn round within 24 hrs this companyhad... もっと見る
企業が回答しました
I had a slight problem ordering , re-ordered then looked at e mails and had ordered twice . I rang and spoke to a friendly , charming human(!) who immediately cancelled on order and asked if it was ne... もっと見る
企業情報
当該企業による記述
NotJustTaps is a fast-growing company that’s passionate about plumbing. We specialise in bathroom and kitchen washing solutions for a huge range of domestic, commercial and medical settings. Working with some of Europe’s leading design brands and specialist manufacturers, we’re able to offer competitive prices to our customers. Our mission is to provide an exceptional level of service to all our customers and therefore welcome their feedback to ensure we continue to improve our service.
連絡先
The Courtyard, Great Sarratt Hall Farm, WD3 4PD, Sarratt, 英国
- 01923 268843
- salesinfo@notjusttaps.co.uk
- www.notjusttaps.co.uk
4.8
優良
270件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Replaced the porcelain sleeves on a…
Replaced the porcelain sleeves on a kitchen tap. They saved a relative from replacing the whole tap. The sleeves provided were a good price, delivered really quickly. Great service.
2024年9月24日
自発的なレビュー
NotJustTaps からの回答
Dear Alan
We are pleased to hear that the sleeves you purchased sorted the issue with your relative's tap. Thank you for your lovely feedback and we look forward to being of help again.
Kind regards
NotJustTaps Sales Team
Great tap spares
Great tap spares - just what was required at a reasonable price. Delivered quickly!
Would use NotJust Taps again..
2024年9月30日
自発的なレビュー
NotJustTaps からの回答
Dear Duncan
Thank you for your kind review. We are glad we were able to be of help and look forward to being of service again.
Kind regards
NotJustTaps Sales Team
Superb company Not Just Taps
Superb company Not Just Taps, very helpful and solved my dripping tap issues through the home thank you very much indeed. First class service
2024年9月23日
自発的なレビュー
NotJustTaps からの回答
Dear Scott
We are glad to hear that you are happy with your purchase and our customer service. We look forward to being of service again.
Kind regards
Pamela
NotJustTaps
Great people to do business with
Great people to do business with, quick answer to my enquiry and the valves fitted perfectly - highly recommend NotJustTaps
2024年9月13日
自発的なレビュー
NotJustTaps からの回答
Hi John
Glad to hear that the valves you purchased were suitable. Thank you so much for your lovely feedback.
Look forward to being of help again.
Kind regards
Pamela
NotJustTaps
Ordered a new shower part
Ordered a new shower part. Came quickly and had done the job.
2024年9月9日
自発的なレビュー
NotJustTaps からの回答
Hi Tracy
Thank you for your kind review. We are pleased that you are happy with your shower bracket and look forward to being of service again.
Kind regards
Pamela
NotJustTaps
Tap cartridge
Customer Service was excellent and delivery fast .V pleased overall. It's a pity they wouldn't swap/accept return when I ordered wrong part though
2024年8月28日
自発的なレビュー
NotJustTaps からの回答
Dear Ivars
We are glad to hear that you are happy with our service and delivery. Although we don't offer exchanges we are happy for you to return any unsuitable parts for a refund.
Regards
Pamela
NotJustTaps
If you need taps spares they are the ones!
Very helpful with advice and made it easy to identify the right cartridge for their tap. I will definitely use them again. Thank you
2024年8月19日
自発的なレビュー
NotJustTaps からの回答
Dear Stephen
Thank you for your lovely feedback and pleased that we were able to supply you with the correct valves for your tap. We look forward to being of help again in the future.
Kind regards
Pamela
Sales Manager
Don't hesitate.
Absolutely superb service kept me informed of delivery schedule.delivered so fast thought it was Amazon prime packaging was excellent . Sadly they only had one in stock but will definitely be ordering another as soon as stock returns .
2024年8月6日
自発的なレビュー
NotJustTaps からの回答
Dear Gary
Thank you for your lovely feedback which is really appreciated. We sorry we were unable to supply you with more than one item. Please do not hesitate to get in touch so we can advise when we will have more in stock.
Kind regards
Pamela
Not Just Taps
Broken bathroom basin
We had a broken bathroom bason after something being droppedbin it
Initially looked across internet for a turnround of items needed to repair asap. What a turn round within 24 hrs this companyhad tesponded. Excellent service Excellent product
Definitely use 5hese in future
2024年8月13日
自発的なレビュー
NotJustTaps からの回答
Dear Dave
We are glad to been able supply you with products for your bathroom. Thank you so much for your lovely review and look forward to being of help again.
Kind regards
Pamela
Not Just Taps
Great customer service
Dispatching an order on time is easy. What sets good companies apart, for me, is how they respond when something goes wrong. I bought a shower cartridge which failed after 6 months (no fault of theirs, these things happen). One email on a Sunday resulted in a replacement being despatched on the Monday. You can’t ask for better than that!
2024年8月12日
自発的なレビュー
NotJustTaps からの回答
Thank you for your lovely feedback which is really appreciated. We are happy to have been able to help with sorting out a replacement item for you. We look forward to being of service again.
Kind regards
Pamela
Not Just Taps
I'd been asked to replace a mixer tap…
I'd been asked to replace a mixer tap cartridge at our local health centre, my supplier informed me this item was obsolete and a new tap at a cost of £548-00 was required. The young lady I spoke to at Not just taps not only identified the replacement cartridge but also checked with the tap manufacturer to confirm it would fit. The part arrived, very well packaged, and in the time stated, I was really impressed with the professional service I received and will certainly be using them from now on.
2024年7月23日
自発的なレビュー
NotJustTaps からの回答
Dear John
Thank you for giving us such wonderful feedback which is much appreciated.
We are so happy to have been able to help and avoiding you going to the expense of new tap.
We look forward to being of service again.
Regards
Pamela
Sales Manager
Just the job! Although I did not know the name of the…
Although I did not know the name of the tap I needed, I was able to identify it from the website. It arrived promptly, was very good value and solved the problem.
2024年7月26日
自発的なレビュー
NotJustTaps からの回答
Thank you for ordering with us. We hope your kitchen tap is now in good working order. Thank you for leaving us a review. NJT Team
Good quality and rapid delivery.
2024年7月23日
自発的なレビュー
NotJustTaps からの回答
We work with a great selection of couriers to provide as quick a delivery service as possible. We are pleased you are happy with your purchase. Thank you for leaving us a review. NJT Team
NotJustTaps からの回答
We hope to offer the best service possible for our customers. Glad we had the right product for you. Thank you for leaving a review. NJT Team
Right parts at a good price quickly…
Right parts at a good price quickly delivered.
2024年7月11日
自発的なレビュー
NotJustTaps からの回答
So pleased we had the right replacement valves for you. Please do get in touch the next time we can be of service. NJT Team
excellent quality was a competitive…
excellent quality was a competitive price ! fitting into camper van build ! looks great too.
2024年7月4日
自発的なレビュー
NotJustTaps からの回答
Thank you for leaving us a review and good luck with your build! NJT Team
Just the job!
The product I needed (a hard-to-find thermostatic cartridge) delivered quickly.
2024年6月27日
自発的なレビュー
NotJustTaps からの回答
Thank you for leaving us a review. We try and stock as many replacement valves as possible. Glad you could find a match! NJT Team
First class service, and real quality
The taps arrived very quickly and were a perfect match. Very easy to fix and in 10 minutes my kitchen mixers looked like new.
2024年6月22日
自発的なレビュー
NotJustTaps からの回答
That's great news! Thanks for posting a review. NJT Team
Brilliant customer service
Brilliant customer service. I really needed some good advice about what specific part I needed and I was doing my nut trying to guess what was best until I found the NotJustTaps website. Got a response straight away, ordered the recommended part, it arrived quickly and is perfect. I’m so grateful!
2024年5月25日
自発的なレビュー
NotJustTaps からの回答
So pleased we could help you find the right part. Thank you for leaving a review. The NJT Team
NotJustTaps からの回答
Thank you for leaving us a review. NJT Team
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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