Nuneaton Car Sales レビュー 

I would NOT recommend this garage to reliably sell you a safe car. I have had nothing but trouble since purchasing my Nissan qashqai in February. First of all, I had to wait 2 weeks when I was told it would be a few days for the car to be ready - I only knew updates because I called them.
When test driving the car, it was dark and raining. The following day after purchase, I noticed a large chip in the centre of the windscreen. A professional windscreen repairer said this was pre existing and had been filled with resin. This was in no way pointed out to me at the time of purchase. I was also not told that there was only one key until after I had paid for the car. Furthermore, there were only 2 car mats in the car. I also noticed a dent near the fuel tank door which was not pointed out to me.
A month after purchasing, the car had to be sent into the garage for an oil leak which has ruined my driveway. Again, no communication about when it would be ready and I had to wait well over a week to collect it. I was not offered a courtesy car at all and had trouble getting myself and my child to school/work.
A few weeks after, the brakes were incredibly squeaky, the driver door was rattling and the clutch was making an odd sound. This meant that again, the car had to go to the garage so I was completely without a car again for the day.

Yesterday, we noticed the engine is STILL leaking oil. To the point where when we refilled the oil with a whole bottle, there was none on the dipstick after 10 minutes. I rang the garage and was told they couldn’t get it in until over a week’s time and after I asked about a courtesy car, they told me I could only have one if one was available because they had 9 out already. I cannot safely use my car with the engine in this state to drive myself and my son around. So now, I am once again without a car for at least a week.

At no point have I been given a genuine apology or felt that anyone was actually bothered about my experience. We spent over £9000 on this car and I have had so much stress and trouble with it already - 3 visits to the garage since purchasing and a ruined driveway! I have no faith in the car’s longevity and ability to pass an MOT when it comes around. I feel like I have been deceived about the car’s quality and have been massively let down as a customer. We are already having a difficult time as a family and should not have to feel such stress and worry over something that should be exciting and that was expensive! I am gutted with my car after waiting years to upgrade.

Ioni was brilliant, really polite and friendly and a seamless car purchase. The whole team were relaxed and welcoming.

Amazing service , Ioni,Dan,Adam were very professional and friendly, everything went smooth, fully recommend this dealership!

Ioni has been absolutely fantastic with the whole process of buying a new car and trading in my previous one. Friendly and polite more than just a sales woman. 100% recommend Nuneaton car sales .

We had a lovely experience buying a car from this dealership particularly with the help and support of Jacque. He was very kind and professional each time we visited and enquired about the car. He knew what he was talking about and we felt very comfortable throughout the process of buying our car. Jacque allowed us to trust the company and we had a smashing time buying our car. Would highly recommend this dealership to anyone looking for a new car :)

Very friendly staff, Adam and Lilly who I dealt with were really helpful. A good selection of cars. No pushy sales tactics. I have just had the car today and so far so good. Would recommend.

Awful! Had car 3 weeks only , started making sounds and showing breaking system down! Had to take car back to them! Apparently breaks were worn out to metal! They gave me car like that to drive with my kids! Then on way from their garage car went into limp mode and engine cut off! Now car is not running! My partner barely made it from motorway! Have to wait a week now for them to take car back and repair it! Thats after having car 3 weeks and they tried to say it was my fault ! Wish I never got car from this garage! Awful experience!

Fab service. Super helpful and friendly. Everything was fully explained during the purchase process. Did part exchange with my car. Would deffo recommend!! Thanks lots for a great service!

Really pleasant and helpful staff, especially Lilly. Just hope the car turns out to be as good as the customer service. Definitely would recommend to anybody. Our last car was through Nuneaton Car Sales and we had 3 years of fantastic motoring from it.

Was treated very well from start to finish. Process was explained very clearly and fully. Always use nuneaton car sales for my vehicles because they are so reasonably priced.

The whole process from start to finish was smooth, Tristan was helpful and friendly, I had no issues. I would recommend them

Nuneaton car sales have been brilliant from start to finish. Initially Charlotte answered my first call and redirected me to the appropriate person. Then Dan in finance was extremely helpful and professional as well. When I came to collect the car, Tim was amazing, he took time to explain everything and made sure the car itself was ready for my collection. I would recommend this company a hundred times more!

Ivan and shuc was very helpful with me getting my car today. I had issues with another finance company and these two were patient and extremely helpful through the whole process. Made getting my car alot better knowing i was looked after here

Quite literally THE most stressful, frustrating and atrocious car buying experience myself and my family have ever had the misfortune of experiencing. I purchased an X-trail on 18th Feb which quickly developed multiple faults including water ingress, electrical issues, and an unreliable immobiliser. Repairs were not properly carried out despite being told they were. Had to continuously chase for repairs/ courtesy car as my car is a necessity for every day use not a luxury. Courtesy car provided was unsafe, engine management light on, tyre pressure lights, no washer fluid, barely any fuel, and even broken glass in the rear where my children were sitting and USED EAR BUDS all over the car.
After a second attempt to get it repaired I was told the same lies as the first time I brought it in, and also told they would be keeping it another week. I rejected the vehicle almost 2 weeks ago, yet the dealership have relisted it and took a deposit from another customer and only just refunded my finance, leaving me without a car and still tied to the agreement. So congratulations to the new owner of YL65 ESU — I genuinely wish you the best of luck.

Big respect to Ivan, very friendly and professional and went above and beyond for me.

I found a car I loved that had only just landed at their site, I ensured the car would be prepped and ready for me to collect within a few days to ensure I was in it for my work trip the following Monday!

Couldn’t recommend Nuneaton Car Sales more - a team of professionals, Jaque in particular was a pleasure to work with, Tony was also brilliant. Very happy with the car - reliable dealership, you’re in safe hands!

Great service from Conor, no hassle purchase

I had a really great experience when purchasing my car, and I’d like to give special thanks to Ionica who handled all the paperwork. She was extremely professional, patient, and detail-oriented throughout the entire process.

She explained everything clearly, took her time to make sure I understood each step, and made the whole experience smooth and stress-free. Everything was handled quickly and efficiently, and the communication was excellent from start to finish.

You can really tell she cares about her work and her customers. Highly recommended – it’s rare to come across someone so dedicated and helpful! 😊

I purchased a car from Nuneaton Car Sales on 03/08/2025, and by 19/09/2025 the vehicle had completely broken down due to a faulty head gasket. Coolant had leaked into the cylinders, leaving the car in need of a full engine replacement less than two months after purchase.
From the moment I reported the issue, the service I received was utterly unacceptable. Despite admitting that sourcing a replacement engine would be extremely difficult, the dealership failed to provide any clear timeline, updates, or reassurance on if this issue would ever be resolved.
I repeatedly made it clear that this situation was urgent. At the time, I was heavily pregnant and needed a reliable car in case I went into labour. This was completely ignored. The attitude of the staff was dismissive, unprofessional, and at times outright rude, with repeated comments of “it’s not our fault.” I was also promised callbacks from managers on multiple occasions, none of which ever happened.
The only “solution” eventually offered was for me to purchase another car from them at a higher price. When I refused to give them any more money, I was told I could not expect any form of financial compensation — an outrageous response given the circumstances.
They then offered a refund minus £2000, despite the considerable inconvenience and distress they had caused. During what was already a difficult pregnancy, I had to attend more hospital appointments than usual and was forced to rely on taxis due to being left without a working vehicle.
This entire experience showed a complete lack of accountability, basic customer care, and professionalism. Their aftersales service was effectively non-existent, and their handling of this situation was disgraceful. I would strongly warn anyone considering buying from Nuneaton Car Sales to avoid them entirely.

Well what can we say other than a huge thank you to Lewis who was responsible for selling the car to us today .Lewis displayed the highest level of professionalism and high quality customer care and service throughout the transaction process .
We are what would be termed an older couple in our 70s at no point did we feel anything other than very well supported and well informed throughout the buying process.
A special mention too for the manager Abu who also displayed excellent customer service and care .Thank you .
All we can add is if you are looking for a second hand car you need look no further than Nuneaton car sales .you will be spoilt for choice .
Thanks Cath and Anthony