Nutrafol レビュヌ 

329
•
TrustScore 5段階評䟡の2.5

2.7

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5぀星のうち5の評䟡

I’m in the middle of my fourth month of Nutrifol Women. Close to a year ago my hairdresser left my hair dye in too long and within about 3 months I realized I had lost about half of my hair. Wheneve... もっず芋る

5぀星のうち1の評䟡

I ordered the Men’s 50+ and they sent the regular Men’s formula. I tried to get an exchange but the Nutrafol team never communicated back to my in app claim. I just decided to use what I had and can... もっず芋る

5぀星のうち1の評䟡

Worst customer service to date. Made a mistake with my discount code so asked to cancel and reordered with the correct discount code. Instead they cancelled my order of the correct discount code and... もっず芋る

5぀星のうち5の評䟡

So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.... もっず芋る

䌁業が回答したした

䌁業情報

  1. 矎容・健康

圓該䌁業による蚘述

The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within.


連絡先

2.7

期埅以䞋

TrustScore 5段階評䟡の2.5

329件のレビュヌ

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2.7

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過去12か月のレビュヌ数: 105ä»¶

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5぀星のうち2の評䟡

Terrible Customer Service

The product works very well. I noticed hair growth in about four months. However, my last bottle I ordered direct from Nutrafol. The bottle was shattered. I was on hold with Nutrafol for three hours and receive a representative that could care less that my product was unusable and that I was on hold for over three hours. I would recommend paying extra and bottling from Ulta. Seems wasteful and expensive to use glass for the bottle instead of plastic.

2026幎4月6日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

We appreciate you taking the time to share your experience with us. We're sorry to hear this. Please know that we take all feedback seriously and are continuously working to improve. We have sent you an email in hope of providing a better experience in the future.

5぀星のうち3の評䟡

Not a significant improvement to justify the price

First of all, it’s unfair to not be able to leave reviews at Nutrafol’s actual website.

I have been taking Nutrafol for 6 months and stopped. In a few months I stayed committed and took them for a full year. What can I say - I think my hair looks slightly fuller at the roots, but it’s not an amazing, life-changing, miracle result I was hoping for. The vitamins are very expensive yet hair grows does take time, but for me - the price isn’t worth a little progress it made.

2026幎3月26日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Olha, 

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Please feel free to reach out to us at support@nutrafol.com so we can better understand how we can improve.

5぀星のうち3の評䟡

So intent on their scam they lost a real customer

Was actually working for me, but they’re so scammy that you can’t edit your payment method on their website, so when mine stopped working there was no way for me to fix it and their only solution was to call me to update it on their end, which is so stupid I just cancelled instead.

2026幎3月13日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi there, 

We're sorry to hear that you had trouble accessing your account to update your method of payment, which led to the cancellation of your subscription with us. 

You will want to select Profile and scroll down to the area labeled Payment Methods. You can then click Add New Payment Methods to upload your new form of payment, and select Save Changes to finalize.

If you already have a card on file you can click edit in the top right to change your payment method.

From the Subscriptions section, select Billing Method > Edit (underneath the image of your products) > Update Form of Payment > Select the subscriptions you want to update.

Please don't hesitate to reach out with any further questions or concerns. We're always happy to help. Have a great day!

5぀星のうち1の評䟡

12 Months of Proper Use with Zero


12 Months of Proper Use with Zero Results – A Total Failure
Rating: ⭐ / 5
I have been using Nutrafol consistently for a full year, and it has been a complete waste of time and money. I am writing this to warn others who might be in the same position.
My Experience & Routine:
I followed the instructions perfectly for 365 days. I didn't just take the four capsules; I took them consistently after a full meal and followed them with a spoonful of coconut oil to ensure maximum absorption of the fat-soluble ingredients. Despite this "gold standard" routine, I have seen zero improvement.
• Hair Quality: Even with a year of internal support, my hair continues to suffer from persistent split ends. I am not referring to old damage—the new growth coming out lacks structural integrity and begins splitting. It is weak and brittle.
• Nail Strength: My nails remain thin and "bendy," breaking and peeling exactly as they did two years ago. For a supplement that claims to support keratin, the fact that my nails are still soft and flexible after a year is proof the product isn't working.
No Medical Issues:
To be sure the issue wasn't my health, I had a full professional workup. My Iron, Ferritin, and Thyroid levels are all completely normal. My body has the healthy foundation needed for growth, but this supplement failed to provide the "boost" it promised.
The Verdict:
If you have healthy lab results and think this expensive supplement will fix your "bendy" nails or splitting hair, think again. I gave it a full year and optimized my absorption with healthy fats, and it still did absolutely nothing. It’s a huge disappointment.

2026幎3月5日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Elena, 

Everyone's body is different, and there are just some forms of hair thinning that Nutrafol Hair Growth Nutraceuticals can't help. We can't guarantee with 100% certainty that Nutrafol products will give you the results you're looking for.

We’d love to hear more about your experience. Please reach out to us directly via support@nutrafol.com if you would like to have additional support.

5぀星のうち1の評䟡

Inability to shop for anything without support

I saw a little to no hair growth results in 6 months.

But I have underlying conditions so I'm willing to believe it may have prevented additional hair loss.

I canceled my subscription because of the absolutely stupid way that they do business.

I was sent a free trial I was interested in more and it took 4 days just to get to the point where somebody could take my order because you can't just log in and order more of what you need.

You can't buy some of their other supplements because you want them you have to wait for them to prescribe them to you and then if you want more you have to call them to tell them you want more because you can't just log in and buy it.

You have to do with your customer support I don't have a full day to dedicate to ordering a supplement that I can buy at The Vitamin Store

2026幎2月27日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi there! Thank you for your feedback. We're sorry to hear about your experience so far. We've reached out to you via email and hope to hear back from you soon.

5぀星のうち5の評䟡

So I decided to start my journey with


So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.

Annie was absolutely excellent. She was professional, knowledgeable, and so patient. She explained everything clearly and made me feel confident about getting started.

I’m really excited to begin this journey with this product!

2026幎2月19日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're here whenever you need us. Looking forward to hearing from you again soon.

5぀星のうち1の評䟡

I used Nutrafol for years (at large


I used Nutrafol for years (at large expense) and didn't receive any benefit. My hair kept falling out. It wasn't until I consulted a doctor that I received Minoxodil and gained in hair growth.

2025幎3月1日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Jill, Thank you so much for the feedback! We're glad to hear that you are receiving support from a product that is helping you. Please let us know if you have any further feedback for us to consider!

5぀星のうち2の評䟡

Not A SERUM

This is being sold as a "serum".
This is not a serum. It is a very watery product that is not easy to apply. It drips into your eyes while applying to hairline.

So far I cant say if it works for increasing hair thickness or not, but since it is not easy to apply and represented as a serum, I am not expecting much.

2026幎2月3日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi there,

Happy to assist you with this! — Our serum is water-based, which helps it be lightweight and fast-absorbing in formulation. With daily use, you can see a more nourished scalp and visibly thicker, stronger-feeling, healthier hair in 90 days. You may also see less breakage and more density.

Hair Serum should be applied once a day, every day. Apply it directly to the scalp while sectioning hair with the dropper tip. Use enough serum to lightly cover areas of concern and massage with fingertips. Then, style as usual! Hair Serum can be used when hair is dry, or when hair is damp and towel-dried after a shower.

5぀星のうち1の評䟡

Huge hard plastic pills. Don't work

Huge hard plastic pills. I can't swallow but they will not refund my money of unopened bags

2026幎2月2日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Jeff, 

Happy to assist you with this! — Some customers find that taking two capsules with breakfast and two with lunch or dinner, for a total of four capsules a day, works best in their routine. Please note that in our clinical studies, participants took four capsules once daily with a meal. We’d love to hear more about your experience. Please reach out to us directly via support@nutrafol.com if you would like additional support.

5぀星のうち1の評䟡

This item doesn't work

This item doesn't work. Never had any new hair growth and it actually made my hair smell. Quit using product. Over priced as well for a product that doesn't work.

2026幎2月1日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is our priority, and we’d love the chance to help support you. Please reach out to us at support@nutrafol.com so we can better understand how we can improve.

5぀星のうち2の評䟡

I used Nutrafol for 2 years with no results

I used Nutrafol for 2 years, the Women's Formula for 1 year, and the Vegan Formula for 1 year. It made zero difference for my hair. I stuck with it this long because my dermatologist said it can take a long time but I give up. I'm giving it two stars because they have great customer service and provide a consult with a doctor and hair sample testing. All of that was interesting but none of it helped my hair loss.

2026幎1月29日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

We want to thank you for taking the time to share your feedback with us. Insights like yours are invaluable in helping us continuously improve and provide our customers with the best support possible. If there is anything else we can do to assist you, please reach out to us by contacting support@nutrafol.com.

5぀星のうち1の評䟡

It’s a scam

It’s a scam. It’s that simple. Prey on people’s problems. Shame on the Better business Bureau to not shutting this down!

2026幎1月25日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi there, thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. Please feel free to reach out to us at support@nutrafol.com so we can better understand how we can improve.

5぀星のうち4の評䟡

Cancelation going wrong

Update 01/26/26
We received the reimbursement as agreed. Since this is not a product review I'll upgrade to 4* even though the customer experience was a bit confusing in the end. Unfortunately, I won't be able to use the product because of doctors orders. Should have consulted my GP beforehand.

Update 01/23/26
After contacting customer service again I received feedback that the email shipping notification was regarding the first order. 🀔 Supposedly not a second charge or shipment. I'll monitor if that's really the case and am waiting for the reimbursement to clear.

Just canceled subscription after first shipment arrived a few days ago. Ordered January 12 so next shipment is not even due yet. Got email confirmation that cancelation was okay and 50% of first charge will be reimbursed, but then a few minutes later I received another shipment confirmation email. Not happy with customer service right now. To be continued...

2026幎1月20日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Tati, 

We are glad we were able to help get your issue resolved, and you received your refund as intended. Please let us know if you'll need any further assistance by reaching out to support@nutrafol.com!

5぀星のうち1の評䟡

I have used the capsules 2 in morning


I have used the capsules 2 in morning and 2 at night for about 9 months and It looks like I lost more hair while I was taking it then before I started taking it

2026幎1月10日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Tim! Thank you for sharing your feedback with us. We’d love to hear more about your experience, please reach out to us via support@nutrafol.com directly if you would like additional support.

5぀星のうち5の評䟡

Nutrafol is #1 for all the right reasons!

Nutrafol is by far my favorite product! I gladly accepted the opportunity to be on the Nutrafol nationally televised commercial due to the fact that Nutrafol WORKS! I am so incredibly proud to have long, thick, healthy hair and feel like myself again with respect to beautiful hair that evokes youthfulness. Nutrafol is AMAZING!!

2026幎1月1日
Nutrafol ロゎ

Nutrafol からの回答

Thank you so much for your kind words! We're thrilled to be a part of your hair growth journey. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

5぀星のうち1の評䟡

Continued to charge my card after


Continued to charge my card after subscription cancellation. No agents are ever available.

2026幎1月8日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi there! Thank you for sharing your feedback with us. We’d love to hear more about your experience. Please reach out to us via support@nutrafol.com directly if you would like additional support.

5぀星のうち1の評䟡

For my first order

For my first order, no arrangements have been made for returns on the extra supplements that don’t suit u. And I requested my arrangements for the return. No email so far.

Secondly, I have to pay the customs duty which is the UK for my second order which is about £80, and my order was struck at the local depot.
Totally unsatisfied and unhappy with the customer service.

2026幎1月5日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Anju, 

Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. We know how important it is to receive your orders on time, and we appreciate your patience. Please feel free to reach out to us at support@nutrafol.com so we can better understand how we can improve.

5぀星のうち1の評䟡

I spent years and thousands of dollars

I spent years and thousands of dollars. I saw absolutely no difference. My hair continued to fall out and get thinner every month. I also experienced the side effects that many users have mentioned. I feel ripped off.

2025幎9月30日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Ellie, 

Thank you for sharing your feedback with us. We’d love to hear more about your experience, please reach out to us directly via support@nutrafol.com if you would like additional support.

5぀星のうち1の評䟡

9 months of Nutrafol as a Male

I began experiencing hair thinning around 28 or 29. I don't believe I'm going to go completely bald, just have strings of hair at the top when this is all said and done. I used nutrafol for 9 months and took a video after every haircut monthly for all 9 months. I never once saw improvement. I gaslighted myself into thinking it would work as they said it can take up to 6 months. I forgot to cancel after no improvements over 6 months, and did the extra 3 just to be sure. Nothing. 35 now and losing hope, going to try a science backed approach with a finasteride/minoxidil spray. Wish me luck.

2025幎12月31日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi there, thank you for sharing your experience with us. Your insights and feedback are greatly appreciated by our team. We've actually gone ahead and reached out to you via email to discuss your experience further. We hope to hear back from you soon.

5぀星のうち1の評䟡

Used for 4 months and hair was way


Used for 4 months and hair was way worse than when I started. Do not use this. Does not help with hair loss. Makes it 10x worse!

2025幎9月1日
自発的なレビュヌ
Nutrafol ロゎ

Nutrafol からの回答

Hi Amy, 

Thank you for sharing your feedback with us. We’d love to hear more about your experience. Please reach out to us directly via support@nutrafol.com if you would like additional support. We look forward to hearing from you!

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