Nutrafol レビュー 

330
•
TrustScore 5段階評価の2.5

2.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I’m on a GLP one and one of the dermatologist that I had seen recommended this or Mary Ruths liquid. I am on my third bottle of Nutrafol and there was not one but a difference in my hair shedding it’s... もっと見る

5つ星のうち1の評価

Worst customer service to date. Made a mistake with my discount code so asked to cancel and reordered with the correct discount code. Instead they cancelled my order of the correct discount code and... もっと見る

5つ星のうち5の評価

I’m in the middle of my fourth month of Nutrifol Women. Close to a year ago my hairdresser left my hair dye in too long and within about 3 months I realized I had lost about half of my hair. Wheneve... もっと見る

5つ星のうち5の評価

So I decided to start my journey with Nutrafol! I called customer service because I had a few questions, and let me tell you — if this product works as well as their customer service, I’m in luck.... もっと見る

企業が回答しました

企業情報

  1. 美容・健康

当該企業による記述

The #1 dermatologist-recommended hair growth supplement brand. Science-backed to support hair wellness from within.


連絡先

2.6

期待以下

TrustScore 5段階評価の2.5

330件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 41%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.6

すべてのレビュー

(330)

過去12か月のレビュー数: 105件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My experience with Kristyn N

My experience with Kristyn N. was simply phenomenal. She listened to my issues and addressed them in the most effective way possible (and with compassion).
There were no scripted answers but direct responses and solutions to my issues.

2025年4月10日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Your thoughtful words mean the world to us! We’re so glad to be part of your hair growth journey. It’s a pleasure to help, and we’re looking forward to connecting with you again soon. Take care and stay in touch!

5つ星のうち1の評価

Customer Service Lacking

After not receiving my Nutrafol product (under almost a month later) and the poor customer service I received, I decided to write a one star review on Trustpilot dated July 16, 2025. Nutrafol replied with this statement,

"Hi Karen, We are so sorry to hear of your recent customer experience and we'd love to make it up to you. Please reach out to Nutrafol so that we can follow up and work together for an adequate solution." END QUOTE

I subsequently wrote to Nutrafol (as Nutrafol suggested) and this is the response I received from Nutrafol.

Jul 23, 2025, 5:59 PM EDT

Hi Karen,

Thank you for reaching out. We’re happy to help with your inquiry.

We want to thank you for taking the time to share your feedback with us. Insights like yours are invaluable in helping us continuously improve and provide our customers with the best support possible.

Please don't hesitate to reach out with any further questions or concerns - We're always happy to help. Have a great day.
--
Nutrafol
Customer Experience Agent
Keep Growing.

Nutrafol's response certainly does not indicate a desire to make it right. Will not be ordering any products from Nutrafol in the future! Done!!! There are so many other good products on the market!!!

2025年7月31日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Thank you for sharing. We're sorry to hear about your experience so far. We checked on your account and can see that your replacement order was delivered on July 17th, 2025. We have sent you an email to follow up on the status of your subscription. If you have any further questions or concerns, please let us know.

5つ星のうち5の評価

I love this product so much

I love this product so much! My hair is looking great and the hair loss has slowed down. I also love the amazing customer service and how helpful they are.

2025年7月23日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

5つ星のうち1の評価

Worthless product

I am extremely disappointed in having spent over $200 on Nutrofol. This product is absolutely worthless!! I saw no results whatsoever after using this product and I took it every day as recommended. Buyer beware!!

2025年7月19日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi there! Thank you for sharing your feedback with us. We would greatly appreciate hearing more about your experience. Please note that our clinical studies have shown that most users experience overall hair wellness within 6 months of consistent, daily use. Please reach out to us directly if you would like additional support.

5つ星のうち1の評価

Absolutely worthless

I took Nutrafol for six continuous months. It did absolutely nothing. Complete waste of money. They say they do the "research" but never present said "research".

2025年2月11日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Marie! 

Thank you for sharing your feedback with us. Everyone is different, but our clinical studies revealed that most users notice overall hair wellness within 6 months of consistent, daily consumption. If you would like to read through our clinical studies, please be sure to visit https://nutrafol.com/clinical/
 
We’d love to hear more about your experience, please reach out to us directly if you would like to have additional support via support@nutrafol.com. 

Looking forward to hearing from you!

5つ星のうち1の評価

expensive and no better than without it…

expensive and no better than without it for me. I used it for 12 months and have pictures to show no change. My spouse also did it and no change. wasted money!

2025年5月9日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hello there, thank you for sharing your feedback with us. We're sorry to hear about your experience, and we’d appreciate the opportunity to learn more about it and connect with you. Please contact us directly if you require further assistance.

5つ星のうち3の評価

I've been taking about 4 months now

I've been taking about 4 months now. Lots of money spent but I'm not seeing results. Still needing to use fibers to cover scalp. I'll give another month or two to see if I just take longer

2025年7月15日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi there! Thank you for sharing your feedback with us. Everyone is different, but our clinical studies revealed that most users notice overall hair wellness within 6 months of consistent, daily consumption. Additionally, as a Nutrafol subscriber, you have access to a complimentary Headspace membership, Naturopathic Doctor phone consultations, and a free Hair Mineral Analysis Kit to support your hair growth journey. Please reach out to us if you have any questions or if we can provide further support.

5つ星のうち1の評価

Waist of money!

Well, I had high hopes for this product, I am 52, pretty active person, vitamins, nutrition, etc. A few months ago I began to notice that my hair was falling out more than usual. And every week more and more, I went to the doctor, even started hormone therapy and she advised these products, 3 month supply!!! And what? My hair started falling out even more! I am already afraid to wash my hair because every time I end up with a bunch of hair in my hands. Nutragol does not work at all!!!! I so regret to spend such huge amount for cheap vitamins which I can buy at every store 10 times cheaper!!!
I do not recommend AT ALL!!!

2025年7月14日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi there! Thank you for reaching out and sharing your experience with us — we take all feedback seriously. We'd appreciate the chance to connect and explore how we can assist you. Everyone is different, but our clinical studies have revealed that most users notice an overall improvement in hair wellness within 6 months of consistent, daily consumption. 

Please reach out to us at support@nutrafol.com so we can support you further.

5つ星のうち3の評価

Stable vitamin levels

I think my vitamin levels have been awesome ever since I started on Nutrafol. But I don’t know if it did much for my hair to be honest.
Also I want to give this to my adolescent daughter but she cannot swallow such big pills. Would you be good to see if that can be improved.

2025年7月4日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Suneeta, 

Thank you for your feedback! — We understand that taking four capsules a day can seem like a lot. There are over 20 ingredients at their effective serving sizes to help target key root causes of hair thinning. Based on our clinical studies, we recommend taking all four capsules once daily with food for optimal efficacy.

You can also try taking one capsule at a time with a glass of water. Although some customers tell us that they open the capsules to pour the powder into food or drink mixes, we don’t have clinical testing to confirm this method is effective or comparable to consuming our capsules as intended.

Please let us know if you need any further assistance!

5つ星のうち5の評価

I started taking nutrafol years ago…

I started taking nutrafol years ago after an episode of telogen effluvium and hair shedding. Once I started the daily vitamins, I have been taking them ever since. This was one of the easiest and most effective solutions to add into my routine to rebuild and regrow thick and healthy hair. Also, the customer service has always gone above and beyond if I ever needed anything throughout the years I’ve been with Nutrafol. I have nothing but positive things to say about this company and it’s products. And… it works!

2025年7月4日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

We can't thank you enough for sharing your feedback with us. Insights like yours are invaluable in helping us continuously improve and provide our customers with the best support possible.

5つ星のうち5の評価

Excellent “wrap around” and customer…

Excellent “wrap around” and customer service. I’m keeping my fingers crossed that the product is as good as the people who work there!!

2025年7月1日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Eimear, 

We appreciate your kind words in regards to our team! — We can't thank you enough for sharing your feedback with us. Insights like yours are invaluable in helping us continuously improve and provide our customers with the best support possible. Looking forward to hearing from you again!

5つ星のうち5の評価

Your entire team is amazing.

Your entire team was amazing and so patient with me as I bavigate my diagnosis of cancer. I fought with my Smilow care team about my natural supplements and Nutrafol, in particular. Sadly, the Docs @ Smilow seem to be old school and continue to prescribe toxic meds, created twenty years ago. They told me they could not accept the ingredients in Nutrafol, yet they know virtually norhing of holistic medicine, Eastern alternative protocols or supplements! I've left Yale; I have a new cancer team. I'm back on Nutrafol and my hair is improving, my nails are spectacular! You folks are my team now. I do take a lot of pills, nay be on them for the rest of my life. I wish Nutrafol could find a way to produce a palatable, liquid formula; not real sweet. Would be easier; given your ingredients, doubt this is an option. I'm just grateful and there's nothing that I could tell you that you don't already know. Your customer care team is exceptional. They should be recognized & rewarded for their sincere concern & phenomenal patience. Thank you. Laura 🐾 🐾 🐾

2025年5月31日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Thank you so much for your kind words. We are here every step of the way through your journey and we're thrilled to be able to support you. Your feedback means a lot to us, and we're always here whenever you need us—looking forward to hearing from you again soon!

5つ星のうち5の評価

My Amazing Nutrafol Journey

I have been using Nutrafol consistently for approximately one year. As a result, My hair now feels thicker, is quite manageable and it has a sheen I have never experienced! I am almost 79 years of age, therefore, these results are extremely impressive.

2025年3月1日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Mary, 

We love to hear how well Nutrafol has been working for you, and your thoughtful words mean the world to us! We’re so glad to be part of your hair growth journey. It’s a pleasure to help, and we’re looking forward to connecting with you again soon. Take care and stay in touch!

5つ星のうち2の評価

I have been using Nutrafol for several…

I have been using Nutrafol for several years. It is a good quality Vitamin but does nothing to help with hair growth. It is way over priced so most cannot afford it. I emailed the company regarding someone on Ebay selling for $30.00. It came with no expiration or Lot number. I demanded my money back and threw the capsules away. The address was a Bahrain Co and operating out of an apartment in Queens. Nutrafol wasn't interested in my report.
I did receive the response below; however, never the email or contact promised. I really don't think they care about false knockoffs.

2025年4月21日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Philip- Happy to assist here! We contacted you using the email associated with your initial inquiry to support@nutrafol.com. We recommend double-checking your inbox or spam folder if the email landed there. Please let us know if we can assist you further.

5つ星のうち1の評価

Terrible experience

I have consistently used for 6 months and seen absolutely ZERO results. I think they really do good promotion but the products are useless mumbo jumbo. Don't believe in their 'clinical results' and don't waste your money (and hopes) here.

2025年6月10日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Betul! 

Thank you for sharing your feedback with us. Everyone is different, but one thing remains the same - real progress takes time and consistency! We’d love to hear more about your experience, please reach out to us directly at support@nutrafol.com if you would like additional support.

5つ星のうち5の評価

I cannot say enough about this company…

I cannot say enough about this company besides having an amazing and safe product this company is one of very few that actually has a pulse and a heart. They came to my rescue when I suddenly become a widow and the stress left me without most of my hair and I have recovered a good deal of my hair even after I had a stroke on may 29 2024. Thank you Nutrafol

2025年6月9日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Lucille, 

Your words truly brighten our day! Thank you for letting us be a part of your hair growth journey. It’s our pleasure to help, and we look forward to hearing from you again soon. Take care!

5つ星のうち5の評価

My experience with Nutrafol has been a positive one.

My experience with Nutrafol has been a positive one overall. I had been taking it for a long time and decided to cut the dosage from 4 capsules to 3 then 2 believing I could save a few dollars since my hair texture/ density was doing so well. After several months of lowering the dosage, my hair began to thin, and I noticed more hair falling out. It's been a couple of months since going back to the original dosage of 4 capsules a day and my hair is just beginning to come back. There is still quite a bit of hair thinning on the scalp but hopefully, it will fill in naturally in the next few months.

2024年11月1日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi there, 

It's an honor to be a part of your hair growth journey. With Nutrafol, changes occur gradually as the nutrients circulate in your system. If you stop taking Nutrafol, you may see those changes fade and your hair return to its original state over time. For best results, consistency is key. Some customers find that taking two capsules with breakfast and two with lunch or dinner, for a total of four capsules a day, works best in their routine. Please note, that in our clinical studies, participants took four capsules once daily with a meal.

Your feedback is so appreciated, and we’re always here for you whenever you need us. Can’t wait to hear from you again!

5つ星のうち1の評価

Been on Nutrafol for 2 or more years…

Been on Nutrafol for 2 or more years and it's not helping.

2025年6月6日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Hi Linda, 

We are sorry to hear of this and would love to provide you further support in this matter. As a subscriber, we don’t want you to forget to take advantage of your subscription benefits! — complimentary headspace membership, Naturopathic Doctor consultations, and a free Hair Mineral Analysis Kit after 6 months. 

Please reach out to support@nutrafol.com so that we can further assist!

5つ星のうち5の評価

Too notch quality - and testing hair amazing

I love the Quality and the service to have my hair tested. It gave me an insight as to what was causing it not to grow.

2025年6月3日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Your thoughtful words mean the world to us! We’re so glad to be part of your hair growth journey. It’s a pleasure to help, and we’re looking forward to connecting with you again soon. Take care and stay in touch!

5つ星のうち5の評価

Hello my results are slow

Hello my results are slow, but I do see a change in my hair and scalp. I wish and pray I am able to look like the commercial one day.

2025年6月2日
自発的なレビュー
Nutrafol ロゴ

Nutrafol からの回答

Thank you so much for your kind words! We hope to be part of your journey every step of the way. Your feedback means a lot to us, and we're always here whenever you need us. Looking forward to hearing from you again soon!

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