O2 - Belfast Castle Lane レビュー 

O2 - Belfast Castle Lane からの回答

2026年8月4日

Hi Hope,

Thank you for taking the time to leave a review.

We're delighted to hear about your experience with Kurtis at our Belfast Castle Lane store. It's wonderful to know that he was so helpful, knowledgeable, and reassuring throughout your visit.

Taking the time to listen, understand a customer's needs, and provide guidance with confidence and care is exactly what we strive for, so it's fantastic to hear that Kurtis was able to help you with your choice and make you feel supported throughout the process.

We'll be sure to pass your kind feedback on to Kurtis, who will be delighted to hear that his assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4boWjP1
📘 Facebook: https://bit.ly/4w1en9f

Thank you for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年8月1日

Hi Orla and thank you for the lovely feedback. We're delighted to hear that Emma at our O2 Castle Lane Belfast store was able to resolve your query quickly while also providing helpful information about your options without pressure. We'll be sure to pass this on to make her day and thank you for taking the time to share your experience with us.

O2 - Belfast Castle Lane からの回答

2026年7月31日

Hi Cliodhna,

Thank you for taking the time to leave a review.

We're delighted to hear about your experience at our Castle Lane store. It's wonderful to know that Debbie was able to help resolve your issue and provide the support you needed.

We understand that sometimes face-to-face assistance can make all the difference, so it's fantastic to hear that you found visiting the store more helpful than online support. Providing friendly, knowledgeable, and effective service is what we strive for, and we're pleased that Debbie made your experience such a positive one.

We'll be sure to pass your kind feedback on to Debbie, who will be delighted to know that her help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4w5Q8H3
📘 Facebook: https://bit.ly/3S9yeoR

Thank you for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年7月31日

Hi Claire,

Thank you for taking the time to leave a review.

We're delighted to hear that you had a great experience in store and were able to get the eSIM on your watch sorted. We know how important it is to have your devices connected and working properly, so it's wonderful to know that the team were able to assist and make the process straightforward for you.

Providing friendly, knowledgeable, and efficient support is what we strive for, so it's great to hear that your experience was such a positive one.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4wwoAeN
📘 Facebook: https://bit.ly/4yRkfEL

Thank you for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年7月29日

Thank you for getting in touch Catherine. This is great to hear, really pleased to hear Emma was so friendly and has been able to help.

If you need anything else please let us know. You can contact us on one of the following

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4pJf5X4
Facebook: https://bit.ly/4pMLNXB

O2 - Belfast Castle Lane からの回答

2026年7月30日

Hi Teresa,

Thank you for taking the time to leave a review.

We're delighted to hear about your experience at our Belfast City Centre store. It's fantastic to know that Brandon was able to help you with the technical issue you were experiencing and provide such excellent customer service.

Providing friendly, knowledgeable, and effective support is what we strive for, so it's wonderful to hear that Brandon made such a positive impression and was able to assist you with your phone.

We'll be sure to pass your kind feedback on to Brandon, who will be delighted to know that his help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4w1E1e2
📘 Facebook: https://bit.ly/4haqSf7

O2 - Belfast Castle Lane からの回答

2026年7月29日

Hi William,

Thank you for taking the time to leave such a wonderful review.

We're delighted to hear about your experience with Gary at our Belfast Corn Market store. It's fantastic to know that he was able to help transfer your number onto your new SIM card quickly and efficiently, while clearly explaining the process and ensuring everything was completed without any fuss.

Providing knowledgeable, professional, and customer-focused support is what we strive for, so it's especially rewarding to hear that Gary stood out and made such a positive impression. We'll be sure to pass your kind feedback on to him. We're sure he'll be delighted to hear that you consider him a credit to O2.

Thank you for recognising Gary's expertise and for sharing your experience with us.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4fHPQQD
📘 Facebook: https://bit.ly/4h3hLNg

Thank you for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年7月28日

Hi Stuart,

Thank you for taking the time to leave a review.

We're delighted to hear that Fatima was able to help you transfer your data from your old phone. We know that moving everything across to a new device can sometimes feel daunting, so it's wonderful to hear that Fatima made the process smooth and stress-free for you.

It's especially great to know that she was so patient and that nothing was too much trouble. Providing friendly, supportive, and knowledgeable service is what we strive for, so we'll be sure to pass your kind feedback on to Fatima, who will be delighted to hear that her help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4vWxYrk
📘 Facebook: https://bit.ly/4vXHSIV

Thank you for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年7月27日

Thank you for your lovely feedback Chris and pleased to hear that Debbie was able to quickly find a solution for you after it wasn't via other channels. I'll be sure to pass your kind comments on to her. Thank you for taking the time to share your experience with us.

O2 - Belfast Castle Lane からの回答

2026年7月27日

Thank you for your lovely feedback Rab and we're pleased to hear that Gary got everything sorted for you after a visit to one of our O2 stores. It's also great to hear that the colleague who was training was helpful and contributed to your positive experience. Thank you for taking the time to leave your review.

O2 - Belfast Castle Lane からの回答

2026年7月26日

Hi KS and thank you for your review. We're delighted to hear that Fatima provided such knowledgeable and friendly service leaving a positive experience. We appreciate you taking the time to share your comments and thank you for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年7月24日

Hi Victoria and thank you for your review. We're happy to hear that Mya provided a positive experience after a visit to one of our O2 stores and thanks for taking the time to share your experience with us.

O2 - Belfast Castle Lane からの回答

2026年7月24日

Thank you for your review Jay and pleased to hear that you were welcomed when you arrived at one of our O2 stores and that Sahil and Kurtis' knowledge made such a positive impression. We'll be sure to let them know and thanks for sharing your experience with us.

O2 - Belfast Castle Lane からの回答

2026年7月23日

Thank you for your review Marie and happy to hear that Fatima was such a great help and provided you with a positive experience. Thanks for taking the time taking to share your experience with us.

O2 - Belfast Castle Lane からの回答

2026年7月23日

Hi, thank you for taking the time to leave a review.

We're really pleased to hear you had a very good experience and that Gary was able to help.

If you do need anything in the future, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4bDt5fg
Facebook: https://bit.ly/3RQzVHB

O2 - Belfast Castle Lane からの回答

2026年7月22日

Thank you for your review William and pleased to hear that Sahil was so helpful and took the time to guide you through everything step by step. It's great to know you had such a positive experience that you're planning to bring over more numbers to us. Thanks for choosing O2.

O2 - Belfast Castle Lane からの回答

2026年7月22日

Hi Grow, thanks for taking the time to leave a lovely review.

We're really glad to hear that Sahil provided friendly, efficient, and knowledgeable service, helping you feel confident that you chose the right phone and contract. It's also wonderful to hear the wider team contributed to such a positive experience. We'll be sure to share your kind feedback with Sahil and the team.

if you do need anything further, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4yvCJKM
Facebook: https://bit.ly/4wcb681

O2 - Belfast Castle Lane からの回答

2026年7月21日

Thank you for the review Charles and pleased to hear Sahil was able to help and that his knowledge and service made a positive impression. Thanks for taking the time to share your feedback!

O2 - Belfast Castle Lane からの回答

2026年7月19日

Hi Chloe, thank you for your wonderful feedback. We're delighted to hear that Sahile and Paddy provided such excellent customer service during your visit to our O2 Belfast store. It's great to know they were helpful, pleasant, and patient throughout your experience. We'll be sure to pass on your kind words to both of them. Thank you for taking the time to share your review and recognise their efforts. 😊