O2 - Leeds Trinity レビュー 

O2 - Leeds Trinity からの回答

1日前

Hi Neil,

Thank you for taking the time to leave a review.

We're delighted to hear that PK was able to get your watch connected despite the challenges along the way. We know how frustrating technical setup issues can be, so it's wonderful to know that PK persevered and worked through the problem until it was resolved.

Providing knowledgeable, patient, and customer-focused support is what we strive for, so it's fantastic to hear that PK's determination and expertise made such a positive difference to your experience.

We'll be sure to pass your kind feedback on to PK, who will be delighted to hear that his assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4qV8J7G
📘 Facebook: https://bit.ly/3UEHSRp

Thank you for choosing O2.

O2 - Leeds Trinity からの回答

1日前

Hi Rudy,

Thank you for taking the time to leave a review.

We're delighted to hear that PK was able to help you. Providing friendly, knowledgeable, and efficient support is what we strive for, so it's wonderful to know that you had a positive experience.

We'll be sure to pass your kind feedback on to PK, who will be delighted to hear that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4dih8ML
📘 Facebook: https://bit.ly/4yJvq1B

Thank you for choosing O2.

O2 - Leeds Trinity からの回答

1日前

Hi Victoria,

Thank you for taking the time to leave a review.

We're delighted to hear that you found the service very helpful. Providing friendly, knowledgeable, and effective support is what we strive for, so it's wonderful to know that your experience was a positive one.

We'll be sure to share your kind feedback with the team, who will be pleased to know that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3UuweZk
📘 Facebook: https://bit.ly/4qYiCkV

Thank you for choosing O2.

O2 - Leeds Trinity からの回答

2026年8月26日

Hello Eyob,

Thank you for taking the time to leave us a review.

We're very pleased to hear that Shruthi was able to help get your issues resolved and provide such a great service.

Thanks again for leaving your review for us.

O2 - Leeds Trinity からの回答

2026年8月20日

Hello Kate,

Thank you for taking the time to leave such a positive review.

We're delighted to hear that Addy was able to help transfer your data to your new phone quickly and efficiently. It's great to know that you found the service professional, pleasant, and hassle-free.

We'll be sure to pass your kind comments on to Addy, who will be thrilled to know their assistance made such a positive impression.

We hope you enjoy your new phone, and thank you for choosing us.

O2 - Leeds Trinity からの回答

2026年8月18日

Hello Bill,

Thank you for taking the time to leave us a review.

We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4wyanx8
Facebook: https://bit.ly/4wEg0db

O2 - Leeds Trinity からの回答

2026年8月15日

Thanks for the 5* review - it's great to hear that you have had such a positive experience with us. You know where we are if you need anything else.

O2 - Leeds Trinity からの回答

2026年8月13日

Thank you for taking the time to leave us such a wonderful review.

We're so pleased to hear that PK was able to help you and answer all your questions. We understand that situations like this can sometimes be overwhelming, so it's great to know that PK was able to provide the support, guidance, and reassurance you needed during a difficult time.

We know how important it is to feel listened to and supported when you reach out for help, and we're delighted that PK made such a positive difference to your experience. We'll be sure to pass on your kind words, as I'm sure they'll mean a lot.

If you need any further assistance or have any other questions, please don't hesitate to get in touch using one of the following contact methods. We'll be more than happy to help:

Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/4bIH6IL
Facebook: https://bit.ly/4qarXFW

Thank you again for your lovely feedback, and we wish you all the very best. 💙

O2 - Leeds Trinity からの回答

2026年8月12日

Hi there,

Thank you for taking the time to leave a review.

We're sorry to hear about your experience. We can understand how frustrating it must have been to wait weeks for a replacement SIM, be advised that it had arrived, and then make a lengthy journey to the store only to be told otherwise.

We're particularly disappointed to hear your concerns regarding the service you received in store. We want all customers to be treated with courtesy, professionalism, and respect, and we're sorry to hear that you left feeling upset and unsupported after trying to resolve an issue with your account.

We appreciate you taking the time to share your feedback and are disappointed to hear that this experience has affected the confidence of yourself and your family after so many years as customers.

If you'd like to raise or escalate a complaint, details of our complaints process can be found here:

🔗 https://bit.ly/4wHYDZn

You can also get in touch with us using one of the methods below:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4wWte6k
📘 Facebook: https://bit.ly/4xz2TuT

Thank you for your feedback.

O2 - Leeds Trinity からの回答

2026年8月9日

Hi David, thank you for taking the time to leave us a review. We're so glad to hear about your experience with PK, especially during a difficult situation. If you'd like any assistance in the future, please reach out using one of the following contact methods:
Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/4wB2BD3
Facebook: https://bit.ly/4wjkQN3
Instagram: https://bit.ly/45Prkby

O2 - Leeds Trinity からの回答

2026年8月8日

Hi Abreham and thank you for your review. We're sorry to hear you had trouble getting your number changed, but we're delighted that PK at our O2 Leeds Trinity store was able to resolve everything for you. Thank you for recommending the store, and sharing your experience with us.

O2 - Leeds Trinity からの回答

2026年8月5日

Hi Ari,

Thank you for taking the time to leave a review.

We're delighted to hear that you returned to the O2 store and received such excellent service again. It's wonderful to know that the gentleman who assisted you did his very best to help and left you feeling so satisfied with your experience.

Providing friendly, knowledgeable, and consistent support is what we strive for, so it's fantastic to hear that your visit was such a positive one.

We'll be sure to pass your kind feedback on to the team, who will be delighted to know that their service was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4wIiubF
📘 Facebook: https://bit.ly/4q2h2OO

Thank you for choosing O2.

O2 - Leeds Trinity からの回答

2026年8月4日

Hi Shirley,

Thank you for taking the time to leave a review.

We're delighted to hear that PK provided professional service and great customer care. Providing friendly, knowledgeable, and efficient support is what we strive for, so it's wonderful to know that PK made such a positive impression on your experience.

We'll be sure to pass your kind feedback on to PK, who will be delighted to hear that his assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4hO0rMl
📘 Facebook: https://bit.ly/4fDvwRt

Thank you for choosing O2.

O2 - Leeds Trinity からの回答

2026年8月3日

Hi Mavis, thank you for your review and pleased to hear that PK were able to help resolve your network and phone issues, and that you left feeling reassured and supported during your visit at our O2 Trinity Leeds store. We'll make sure your comments are passed on, and thanks for taking the time to share your experience with us.

O2 - Leeds Trinity からの回答

2026年7月24日

Thank you for your review Gal and pleased to hear that PK was able to support you with your phone and contract in a way that worked for you. Providing friendly, patient, and personalised service is important to us, and it's great to know that PK took the time to help and make the experience a positive one. Thanks for sharing your experience with us.

O2 - Leeds Trinity からの回答

2026年7月23日

Hi Nazar,

Thank you for taking the time to leave a review.

We're delighted to hear that PK was able to help with your number transfer and provide such a positive experience. We know how important it is for transfers to go smoothly, so it's wonderful to hear that PK was able to assist you and make the process straightforward.

We'll be sure to pass your kind feedback on to PK, who will be pleased to hear that his help was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3Raj4PX
📘 Facebook: https://bit.ly/4pCOyuz

Thank you for choosing O2.

O2 - Leeds Trinity からの回答

2026年7月22日

Hi and thank you for your review. We're happy to hear that PK was able to help with your contract details and get your My O2 app set up for you. It's great that he made your visit a positive experience and thanks for choosing us.

O2 - Leeds Trinity からの回答

2026年7月22日

Thank you for your review Steven and happy to hear that PK was able to help you with the My O2 app and provide the support you needed. Thanks for taking the time to leave your feedback and for choosing O2.

O2 - Leeds Trinity からの回答

2026年7月22日

Hi Edith, thank you for your review and pleased to hear that PK was able to help sort out your mobile phone and provide such polite and helpful service. We appreciate you taking the time to share your experience and thanks for choosing us.

O2 - Leeds Trinity からの回答

2026年7月20日

Thank you for your review Kartarik and we're happy to hear that PK was able to help sort out your number and make your visit to our Leeds Trinity store a positive experience We'll be sure to pass on your feedback to him and thanks for choosing O2.