O2 - London Westfield Stratford レビュー 

O2 - London Westfield Stratford からの回答

1日前

Hi Chris,

Thank you for taking the time to leave a review.

We're delighted to hear that you received excellent service and found the colleague who assisted you to be so polite. Providing friendly, professional, and customer-focused support is what we strive for, so it's wonderful to know that your experience was such a positive one.

It's especially great to hear that you consider them a credit to O2. We'll be sure to share your kind feedback with the team, who will be delighted to know that their efforts were appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4qU0xEN
📘 Facebook: https://bit.ly/4ii23hT

Thank you for choosing O2.

O2 - London Westfield Stratford からの回答

1日前

Hi Batool,

Thank you for taking the time to leave a review.

We're delighted to hear that Wasima was able to help after you had been without service for six weeks while abroad. We can appreciate how frustrating it must have been to be unable to receive calls for such a long period, especially when you were experiencing issues with your phone.

It's fantastic to know that Wasima was able to identify the problem, resolve it quickly, and get everything working again for you. Providing friendly, knowledgeable, and effective support is what we strive for, so it's wonderful to hear that she made such a positive difference and really made your day.

We'll be sure to pass your kind feedback on to Wasima, who will be delighted to hear how much her assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3SQrQ6m
📘 Facebook: https://bit.ly/4ybg99a

Thank you for choosing O2.

O2 - London Westfield Stratford からの回答

1日前

Hi Anastassia,

Thank you for taking the time to leave a review.

We're delighted to hear that you had a great experience and found the information provided helpful. It's wonderful to know that Pablo was so knowledgeable and able to assist you with your queries.

Providing friendly, informative, and customer-focused support is what we strive for, so it's fantastic to hear that Pablo made such a positive impression.

We'll be sure to pass your kind feedback on to Pablo, who will be delighted to hear that his assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4xbLQyu
📘 Facebook: https://bit.ly/4hd18NB

Thank you for choosing O2.

O2 - London Westfield Stratford からの回答

2日前

Hi Jade, thank you for your lovely feedback. We're so pleased to hear that Abdulkarim provided such professional, informative service and took the time to explain all your options clearly. We'll be sure to pass on your kind words. We look forward to welcoming you back to the store again soon! 😊

O2 - London Westfield Stratford からの回答

3日前

Hello Hafsah,

Thank you for taking the time to share your experience. We're so pleased to hear that Amina K was able to help and resolve your concerns straight away. Providing prompt, professional support is what we aim for, and it's wonderful to know she made such a positive impression.

O2 - London Westfield Stratford からの回答

3日前

Hi, thank you for your review, and we're pleased to hear that Abdul was able to resolve your issue quickly, and without waiting for long. We'll pass this on and thanks for taking the time to share your experience with us, and recognising Abdul's service.

O2 - London Westfield Stratford からの回答

4日前

Hi there,👋
Thank you for taking the time to leave such a lovely review. We're delighted to hear that Abdulkarim was friendly, helpful, and took the time to understand exactly what you wanted. It's fantastic to know that you received excellent service and had such a positive experience.😊

We'll be sure to pass your kind feedback on to Abdulkarim and the team. Comments like yours are greatly appreciated and help recognise the great work our colleagues do every day.

If you ever need any assistance in the future, please don't hesitate to get in touch:👇

Call 202 (free of charge from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/3V6qJ2Y
Facebook: https://bit.ly/4yhAc6c

Thank you again for choosing O2.💙

O2 - London Westfield Stratford からの回答

5日前

Hi Pedro,👋
Thank you for taking the time to leave such a wonderful review!😊

We're delighted to hear that Pablo provided professional and friendly service and was able to help resolve the issue for you. The screen protector twist certainly gave everyone an unexpected laugh, and we're glad it turned into such a memorable experience!

We'll be sure to pass your kind words on to Pablo, who will be pleased to know that his patience and dedication, were appreciated. Thank you again for choosing O2 and for sharing your story with us!💙

If you ever need any help in the future, please don't hesitate to get in touch:

Call: 202 (free of charge from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/4wWigg8
Facebook: https://bit.ly/45WRAks

O2 - London Westfield Stratford からの回答

5日前

Hello Julieka,

Thank you for taking the time to leave a review. We're delighted to hear that Wasima provided such excellent customer service during your conversation with them. It's also great to know our team members are giving such great customer service.

O2 - London Westfield Stratford からの回答

5日前

Hello there,

Thank you for taking the time to leave a review. We're delighted to hear that Wasima provided such excellent customer service and helped you find the right phone. It's also great to know she was able to assist with your existing line and provide helpful advice.

We hope you continue to enjoy your new Pixel XL.

O2 - London Westfield Stratford からの回答

2026年8月29日

Hi Mike, thank you for taking the time to leave us a review. We're sorry to hear that you're experiencing issues with your phone signal in your area, and for any inconvenience or frustration this may have caused.

We're unable to see any issues on our system in the postcode you provided; if you are still experiencing poor signal, we ask that you report it on the My Network app. This is the best way to bring issues to the attention of the relevant team, and you can also test speeds and receive updates on faults.

For more information about the My Network app, please follow this link 👉: https://bit.ly/4i2jEKr

If you require any further assistance, we kindly ask that you reach out to us using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/4i1JVZk
Facebook: https://bit.ly/46sVBND
Instagram: https://bit.ly/4ydTxFo

O2 - London Westfield Stratford からの回答

2026年8月28日

Hi Alexis,👋
Thank you for taking the time to leave us a review. We're delighted to hear that you received great service and that our team was able to help you out. We really appreciate your kind feedback and will be sure to share it with the team.

If you ever need any help in the future, please don't hesitate to get in touch using one of the contact methods below:

Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/4xtWEca
Facebook: https://bit.ly/4y27khT

Thanks again for your lovely review, Alexis. We look forward to helping you again in the future.😊

O2 - London Westfield Stratford からの回答

2026年8月27日

Hi Yvonne, thank you for taking the time to leave us a review. We're pleased to hear that you had a great experience with Abdulkarim, and that he was able to assist you with your issue. We would appreciate it if you could reach out with some more information regarding your experience using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/4wR8snG
Facebook: https://bit.ly/4xbEZoR
Instagram: https://bit.ly/45VgbWO

O2 - London Westfield Stratford からの回答

2026年8月27日

Thank you for taking the time to leave a review. We're delighted to hear that Abdulkarim provided you with great service.😊

We'll be sure to pass your kind feedback on to him, as it's always wonderful to hear when our colleagues have made a positive impression.

Thanks again for sharing your experience and for choosing O2. If you ever need any help in the future, please don't hesitate to get in touch, and we'll be happy to assist.💙

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone

X https://bit.ly/4xqoLZV

Facebook: https://bit.ly/4wSfdWs

O2 - London Westfield Stratford からの回答

2026年8月26日

Thank you for taking the time to leave us a review, Kapilan. We're delighted to hear that you had a great experience with Pablo, and that he was able to share his knowledge with you. If you require any assistance in the future, please don't hesitate to reach out using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/4hQvQhl
Facebook: https://bit.ly/4xouzD6
Instagram: https://bit.ly/4cbKeNy

O2 - London Westfield Stratford からの回答

2026年8月26日

Thank you for taking the time to leave us a review, Ashfaq. We're delighted to hear about your experience in store with Pablo, and that he was able to assist you in cancelling your number and issuing a refund. If you'd like any assistance in the future, please don't hesitate to reach out using one of the following contact methods:

Call: 202 (free of charge) from your O2 mobile or 0344 809 0202 from any other phone
X: https://bit.ly/4xhEyKl
Facebook: https://bit.ly/3SZvGKp
Instagram: https://bit.ly/4gSzOVF

O2 - London Westfield Stratford からの回答

2026年8月26日

Thank you for taking the time to leave this review.

We're delighted to hear that Pablo provided such helpful and efficient service when assisting you with your new SIM card. It's great to know he was able to get everything sorted quickly and make your visit a positive experience.

We'll be sure to pass your kind feedback on to Pablo and the team. Thank you for recognising his excellent customer service. If you ever need any help in the future, please don't hesitate to get in touch, and we'll be happy to assist.

Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone

X: https://bit.ly/4gut9j8

Facebook: https://bit.ly/4gl44Z5

Thank you again for your feedback, and we look forward to helping you again in the future. 😊

O2 - London Westfield Stratford からの回答

2026年8月26日

Hello Odafe,

Thank you for taking the time to leave us a review.

We're pleased to hear that Pablo and Shaunel were able to help resolve your issue quickly and went the extra mile to assist you. It's great to know you found them helpful and were happy with the service you received.