O2 - Milton Keynes レビュー 

O2 - Milton Keynes からの回答

20時間前

Hi Mark,

Thank you for taking the time to leave a review.

We're delighted to hear that the colleague looked after both of you from start to finish. It's wonderful to know that you felt supported throughout your visit and that the service you received made for a positive experience.

Providing friendly, attentive, and customer-focused support is what we strive for, so it's great to hear that your visit went so smoothly.

We'll be sure to share your kind feedback with the team, who will be delighted to know that their assistance was appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/3UF3Tzr
📘 Facebook: https://bit.ly/4cwDoCo

Thank you for choosing O2.

O2 - Milton Keynes からの回答

1日前

Hi there,

Thank you for taking the time to leave a review.

We're delighted to hear that Seb was patient and professional while helping you transfer your data from your old phone to your new one. We know that moving everything across to a new device can sometimes be challenging, so it's wonderful to hear that Seb made the process smooth and straightforward for you.

Providing friendly, knowledgeable, and customer-focused support is what we strive for, so it's fantastic to know that you received such amazing service.

We'll be sure to pass your kind feedback on to Seb, who will be delighted to hear that his assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4heVSKg
📘 Facebook: https://bit.ly/4gFNLX9

Thank you for choosing O2.

O2 - Milton Keynes からの回答

7日前

Hello AR,

Thank you for taking the time to leave a review. We're pleased to hear that Zahra was so helpful and patient while assisting you.

O2 - Milton Keynes からの回答

2026年8月27日

Hi Aaron,👋
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Zahra was so helpful during your visit to the store.

It's great to know that she took the time to clearly explain the situation regarding the scam call and helped put your mind at ease. We're also pleased she was able to get your new contract and SIM card sorted smoothly for you.

We'll make sure your kind words are passed on to Zahra and the store team. Thanks again for sharing your experience and for choosing O2.💙

O2 - Milton Keynes からの回答

2026年8月22日

Hi Jane

Thank you for taking the time to leave us a review.

We're delighted to hear that you're enjoying our services and that you've had a positive experience with Seb in the O2 store. It's always great to receive such positive feedback, and we truly appreciate you sharing it with us.

We're committed to continuing to provide the high standard of service you expect. However, if you ever need any assistance, our team will be more than happy to help.

Please don't hesitate to get in touch using one of the contact methods below:

Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
X: https://bit.ly/4qsMwxy
Facebook: https://bit.ly/4xNgcrM

O2 - Milton Keynes からの回答

2026年8月20日

Hi Rose,

Thank you for taking the time to leave a review.

We're delighted to hear that Seb in our Milton Keynes store provided such a positive experience. It's great to know that he was helpful, patient and ensured you received the service you needed.

We'll be sure to pass your kind feedback on to Seb and his management team, as recognition like this means a great deal to our colleagues.

Thank you again for sharing your experience and for choosing Virgin Media.

O2 - Milton Keynes からの回答

2026年8月16日

Thank you for taking the time to leave such a wonderful review.
We're delighted to hear that Claudia was able to assist you with transferring your physical O2 SIM to an eSIM, especially after you'd experienced difficulties when trying to arrange this over the phone. We appreciate that there were several challenges along the way, including locating your number and converting a pay-as-you-go SIM, but it's fantastic to know that Claudia remained patient, determined, and committed to finding a solution.

Thank you again for your lovely comments and for choosing O2. If you need anything you can contact us on.

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4qhLFzI
Facebook: https://bit.ly/4gc1d3o

O2 - Milton Keynes からの回答

2026年8月13日

Hi Karina,

Thank you for taking the time to leave a review.

We're delighted to hear about your experience with Jay at our Milton Keynes store. It's wonderful to know that he provided exceptional customer service, taking the time to explain your options and your new device clearly and patiently.

We're especially pleased to hear that Jay was able to transfer everything from your broken phone to your new one, helping to make what could have been a stressful situation much easier for you.

Providing friendly, knowledgeable, and customer-focused support is what we strive for, so it's fantastic to hear that Jay made such a positive impression. We'll be sure to pass your kind feedback on to him, and we're sure he'll be delighted to hear that his assistance was so appreciated.

If you need any further help, please don't hesitate to get in touch:

📞 Call: 202 (free of charge) from an O2 mobile or 0344 809 0202 from any other phone
✖ X: https://bit.ly/4xgoXed
📘 Facebook: https://bit.ly/45ZZARA

Thank you for choosing O2.

O2 - Milton Keynes からの回答

2026年8月7日

Thank you for your feedback with us Tony and pleased to hear that Seb was able to help you with your queries and provide a positive experience. Thank you for taking the time to share your experience with us and recognise Seb's service.

O2 - Milton Keynes からの回答

2026年7月28日

Fantastic, really pleased to hear Claudia has been able to help you out.
We're so glad to hear that you're enjoying our services. We're sure that this will continue, but if you do need our help with anything else, please get in touch using one of the following contact methods.

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone

X https://bit.ly/4yJVGJN

Facebook: https://bit.ly/4wvb2Az

O2 - Milton Keynes からの回答

2026年7月26日

Thank you for taking the time to share your experience Kerry. We're sorry to hear about the difficulties you encountered, but we're pleased that you received the support needed to get the issue resolved. We understand how frustrating it can be when things don't go as expected, and we're delighted to hear that Claudia's persistence, professionalism, and commitment to helping made a positive difference. We truly appreciate your detailed feedback and thank you for sharing your experience with us.

O2 - Milton Keynes からの回答

2026年7月23日

Hi Bart, thanks for the review. We're sorry to hear about the experience you had with the online customer service team and the inconvenience caused during your SIM replacement. However, we're delighted that Claudio was able to turn things around for you. His calm approach, expertise, and determination to get your new SIM activated and your service back up and running are exactly the kind of support we strive to provide.

We'll be sure to pass on your kind words to Claudio, who will be thrilled to know he made such a positive difference.

O2 - Milton Keynes からの回答

2026年7月22日

Hi Sandra and thank you for the review. We're sorry to hear about the frustration you encountered while trying to resolve your concerns but pleased to hear that Daniel took the time to listen, investigate, and assist you throughout the process. Thank you for your valuable feedback and for taking the time to share your experience.

O2 - Milton Keynes からの回答

2026年7月14日

Hi Wayne,

Thank you for taking the time to leave a 5-star review!

We're delighted to hear that Blessing provided such a positive experience when you purchased your new iPhone 16. It's wonderful to know that she was patient, helpful and polite throughout the process, helping to make your upgrade a smooth and enjoyable one.

We'll be sure to pass your kind feedback on to Blessing. Recognition like this means a lot to our colleagues and helps us celebrate the excellent service they provide every day.

Thank you again for your review, and we hope you enjoy your new iPhone 16!

O2 - Milton Keynes からの回答

2026年7月14日

Hi Ravinder,

Thank you for taking the time to leave a 5-star review!

We're delighted to hear that Seb provided such fantastic support and helped you sort out your phone. We understand that some issues can take time to resolve, so it's wonderful to know that Seb was patient, helpful and dedicated to making sure you received the assistance you needed.

We'll be sure to pass your kind feedback on to Seb. Recognition like this means a lot to our colleagues and helps us celebrate those who go the extra mile for our customers.

Thank you again for your review and for choosing O2!

O2 - Milton Keynes からの回答

2026年7月13日

Hi Margaret, thanks for leaving us a review.

We're glad to hear that Seb was able to resolve the issue and provide great service throughout the experience.

If you do need anything else, we'd be happy to help. Please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4waLdW7
Facebook: https://bit.ly/4f7AbcU

O2 - Milton Keynes からの回答

2026年7月12日

Hi Desmond, thank you for taking the time to leave a review and for your comments.

We're sorry to hear that your experience has left you feeling disappointed, particularly after being a loyal customer for several years.

We understand how frustrating it must have been to experience ongoing network issues and feel that the impact on both your personal and business communications was not resolved despite raising your concerns on multiple occasions. Reliable service is something our customers rightly expect, so we're sorry to hear that this was not your experience.

We're also disappointed to learn of the difficulties you encountered during the process of leaving O2, including the concerns you've raised regarding the charges applied to your account and the information available from previous conversations.

We would love to be able to put things right for you, so if you do still need us to look into your account please to reach out to our teams on social media and they will be more than happy to help.

X https://bit.ly/4yj4k1B
Facebook: https://bit.ly/4ymq7Wo

O2 - Milton Keynes からの回答

2026年7月10日

Hi, thank you for taking the time to leave such a lovely review.

We're pleased to hear that Claudia and Harry provided such helpful and efficient service during the whole process 🙂

If you do need anything further, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/44oU2iP
Facebook: https://bit.ly/4byUNtu

O2 - Milton Keynes からの回答

2026年7月10日

Hi Allan, thank you for taking the time to leave a review. We're really glad to hear that you had a great experience with the team and that Zahva was very helpful during your visit 🙂

If you do need anything further, please get in touch using one of the following contact methods:

Call: 202 (free of charge) from a O2 mobile or 0344 809 0202 from any other phone
X https://bit.ly/4pk0zoQ
Facebook: https://bit.ly/4pb8hBg

O2 - Milton Keynes からの回答

2026年7月10日

Hi Alice,

Thanks for leaving us a review – you've made our day! 😄 We're thrilled to hear that everything is going great and that you're enjoying being part of O2.

If you need anything at all, we're here for you:

📞 Call: 202 (free from an O2 mobile) or 0344 809 0202 from any other phone
🐦 X: https://bit.ly/4yeKvsq
📘 Facebook: https://bit.ly/4pcllGP