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OCUS レビュー 

488
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TrustScore 5段階評価の3

3.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The opportunity to work with a vast demographic of different types of cuisine, meeting new people, new cultures, the efficiency with Ocus. I love it! If anything, please bring back the option to... もっと見る

5つ星のうち3の評価

It is often almost impossible to reach clients because they rarely provide a valid phone number. In my most recent experience, I arrived at the location on time, but the client was not there. I beli... もっと見る

企業が回答しました

5つ星のうち1の評価

The company is soo complicated and nightmare to deal when you want to cancellation fees. They offer very bad low job and when client called you to cancel it. It's not enough proof. They want you to go... もっと見る

5つ星のうち4の評価

Some answers r short . Some are more understanding with explanation of what to do or a reason. The only thing is kinda bad is no phone number to get ahold of someone when you really need a live pers... もっと見る

企業情報

  1. 写真撮影サービス
  2. ・
  3. メディア会社
  4. 映画・ビデオ制作業者
  5. 航空写真家
  6. 写真家

当該企業による記述

In addition to the opportunity for technology to shape an ecosystem for creatives, we recognized that brands and businesses were lacking an efficient method to create, manage and optimize impactful visuals at speed and scale. Piecing together this opportunity and market gap, we created OCUS. Our purpose, which remains core to our mission today, is to drive online performance for businesses through always-on performing images, while creating the largest thriving ecosystem for creative workers.


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3.2

まあまあ

TrustScore 5段階評価の3

488件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 83%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.2

すべてのレビュー

(488)

過去12か月のレビュー数: 164件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Remerciements sincères pour un service client exceptionnel chez Ocus

Mon expérience dans le travail numérique s’étend sur plus de dix ans, au cours desquels j’ai beaucoup appris. J’ai acquis une connaissance approfondie des services bancaires en ligne tels que PayPal et Payoneer, tout en affrontant plusieurs difficultés liées aux transferts. Ces défis m’ont permis de mieux comprendre comment relier les banques locales aux institutions internationales.

J’ai également collaboré avec diverses plateformes de gains en ligne, ce qui m’a permis d’identifier les meilleures options, que ce soit grâce à mes propres expériences ou à celles de mes collègues.

Aujourd’hui, je continue à découvrir davantage sur Ocus. Je tiens à souligner que le service client m’a énormément aidé à surmonter plusieurs difficultés, notamment celles concernant la facturation, souvent complexes à gérer.

Je me souviens d’un jour où j’ai reçu un appel du numéro +442035146042 Cette appel provenait apparemment du Royaume-Uni, d'après l'indicatif téléphonique affiché . C’était un homme qui parlait arabe et m’a demandé si j’avais des questions sur Ocus. Il m’a expliqué qu’il était là pour m’aider. Cet appel m’a profondément marqué, car il a permis de résoudre plusieurs problèmes que je rencontrais à ce moment-là.

Je tiens sincèrement à exprimer ma gratitude à cette personne ainsi qu’à toute l’équipe Ocus pour leur professionnalisme, leur soutien et leur humanité. Vous êtes une excellente équipe que j’apprécie beaucoup.

2025年11月25日
OCUS ロゴ

OCUS からの回答

Bonjour Hicham,

Nous apprécions vraiment vos commentaires positifs ! Nous sommes ravis d'apprendre qu'OCUS a dépassé vos attentes et nous vous remercions de vos aimables paroles.

Cordialement,

• The OCUS Team

5つ星のうち3の評価

Andava bene conm la vecchia…

Andava bene conm la vecchia paittaforma, con la nuova non si capiscono molte cose e non riesco a comunicare con l'assistenza, anche se ci sono anche delle urgenze. Peccato che funzionava tutto fino a pochi giorni fa.
Cosa devo fare per parlare con voi?

2025年11月24日
自発的なレビュー
5つ星のうち4の評価

Love the flexibility of the gigs, but I need more of them

It's a mix for me! I really love the fast-paced process. It's a challenge to flip that many photos in 12-hour time period. I wish I could have shoots every day, that is how much I enjoy them. I'm a single parent, so I can set my own schedule (I don't like your new way of filling in my calendar -- single parents can't do that!). I use a 5-hour window during the day, then edit at night when the kids go to bed. It seriously works for me. It's butter! The bad part is I've only had two shoots and nothing new pops into my area. I've applied for realtor photos and product photos to increase my gigs, but I'm forever in the evaluation stage. I want more gigs. I don't mind the low pay because of the flexibility these shoots offer, but I really want more gigs. I have applied for at least 5-6 jobs where the business owners never called me back, and I lost the gigs. I want more gigs!

2025年11月18日
OCUS ロゴ

OCUS からの回答

Hello Sadie,

We really appreciate your review and the thoughtful feedback you shared! It’s great to hear you had a good experience with OCUS, and we’ve forwarded your comments to our internal teams for consideration. Your input is incredibly valuable as we strive to enhance our services.

Kind regards,

• The OCUS Team

5つ星のうち5の評価

Hello

Hello, working for many years almost 800 assignments. I love food photography 📸 and Ocus atlist keep me busy sometimes.
Thanks
Vasko

2025年11月23日
OCUS ロゴ

OCUS からの回答

Hello Vasko,

Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.


Kind regards,

• The OCUS Team

5つ星のうち4の評価

Il sistema Ocus

Ocus è un ottimo sistema per mettere in contatto fotografi e ristoratori. Ho riscontrato più volte che la richiesta di scatti non viene dal cliente ma dal referente dell'app di delivery (Glovo o Just Eat nel mio caso) che spesso non sa nemmeno da cosa è composto il menu del ristorante. Servirebbe un confronto più specifico tra referente e ristoratore prima di richiedere il numero di scatti necessari.

2025年11月22日
OCUS ロゴ

OCUS からの回答

Ciao Daniele,

Grazie per aver dedicato del tempo a lasciare una recensione e fornirci il tuo feedback! Siamo lieti che tu abbia avuto un'esperienza positiva con OCUS. Non preoccupatevi, i vostri suggerimenti sono stati condivisi con i nostri team interni, così possiamo continuare a migliorare. Le tue intuizioni significano molto per noi!

Cordiali saluti,

• Il team OCUS

5つ星のうち5の評価

Easy process and great support

Ocus made the entire process simple and stress-free. Communication was clear, turnaround time was fast, and the platform was very easy to use. Overall, a smooth and professional experience.

2025年11月21日
OCUS ロゴ

OCUS からの回答

Hello Atèpá,

We’re so happy to hear about your great experience with OCUS! Thank you for your encouraging feedback; it means a lot to us.

Kind regards,

Anna - The OCUS Team

5つ星のうち1の評価

If I could make it a minus one I would

If I could make it a minus one I would. I have done 18 Photo Shoot for OCUS in July and I have yet to be paid one single dime. I tried to communicate with this company, but it’s almost impossible. Their support group is less than nothing. Then dealing with Payoneer has been another nightmare. I don’t know what to do to get to have someone actually communicate with me. I am so frustrated. I can’t even stand it!

2025年11月5日
自発的なレビュー
OCUS ロゴ

OCUS からの回答

Hello Audrey,

Thank you for sharing your feedback. We’re sorry to hear that your experience with OCUS didn’t meet your expectations. To better understand your concerns and assist you, we’ve sent you a request for additional information via Trustpilot. We’d greatly appreciate it if you could provide more details so we can address the issue and work towards a resolution.

Kind regards,

Kevin - The OCUS Team

5つ星のうち1の評価

Il regno dei BOT

Sono un creatore di immagini, purtroppo si discute da mattina a sera con i BOT. Le soluzioni ai problemi sembrano non arrivare mai, è difficile poter scrivere con qualcuno in grado di risolvere anche problemi apparentemente semplici, in breve tempo, si passano giorni o settimane a chiedere sempre le stesse cose. Si seguono le loro regole, le loro richieste le loro modalità di pagamento, ma se c'è un inghippo vanno nel pallone e nel frattempo essere pagati diventa impossibile. E' frustrante e poco professionale. Per quanto riguarda gli incarichi, sicuramente c'è modo di crescere. I clienti sono poco informati sul servizio fotografico che andremo a fare, c'è una votazione per ogni servizio fotografico che per me non considera tutte le situazioni, come numero di foto , tipo di cibo, cliente, location, che se non ti mette nelle condizioni di fare un eccellente lavoro, puoi fare quel che vuoi, ma uscirà qualcosa di poco gradevole e dalla parvenza approssimativa, anche se luce e immagini sono corrette.

2025年10月7日
OCUS ロゴ

OCUS からの回答

Ciao Marco,

Grazie per averci raccontato la tua esperienza. Ci dispiace che non sia andata come speravi. Il tuo feedback è super importante per noi e ci piacerebbe avere la possibilità di rimediare. Il nostro team ti contatterà presto per capire meglio le tue preoccupazioni e risolverle.

Cordiali saluti,

Kevin - The OCUS Team

5つ星のうち5の評価

Perfect

Wonderful.

2025年11月2日
OCUS ロゴ

OCUS からの回答

Hello Ozge,

We’re so happy to hear about your great experience with OCUS! Thank you for your encouraging feedback; it means a lot to us.

Kind regards,

Anna • The OCUS Team

5つ星のうち1の評価

In decadenza

Non ci sono servizi su Milano e hinterland. L'assistenza è ormai inesistente, la chat è completamente inutile! non mi ha risposto nessuno, inorridisco a pensare di avere bisogno nel momento dello shooting. Ho compilato tre volte il modulo senza avere un riscontro! Ormai lavorare con ocus è un terno al lotto. Non rimborsano ne i km, ne gli spostamenti del cliente il giorno prima. Ma se io opziono un giorno lavorativo e il cliente annulla, non ho un danno, o comunque un mancato guadagno?

2025年10月30日
自発的なレビュー
OCUS ロゴ

OCUS からの回答

Ciao Eugenio,

Grazie per averci segnalato la cosa. Ci dispiace davvero per quello che ti è successo e vorremmo risolvere il problema. Ti abbiamo chiesto qualche informazione in più tramite Trustpilot, ma non abbiamo ricevuto risposta.

Per favore, condividi con noi più dettagli così possiamo indagare meglio e trovare una soluzione contattando il Servizio Clienti all'indirizzo https://support.ocus.com/hc/requests/new

Cordiali saluti,

Kevin - The OCUS Team

5つ星のうち5の評価

Todo perfecto

Todo perfecto

2025年10月15日
OCUS ロゴ

OCUS からの回答

Hola Fabian,

¡Gracias por tus amables comentarios! Es genial saber que tu experiencia con OCUS fue positiva, y agradecemos tu amable mensaje.

Saludos cordiales,

Anna - The OCUS Team

5つ星のうち5の評価

todo prfrcto

2025年10月14日
OCUS ロゴ

OCUS からの回答

Hola,

Realmente apreciamos tus comentarios positivos! Es genial saber que OCUS superó tus expectativas, y te agradecemos tus amables palabras.

Saludos cordiales,

• The OCUS Team

5つ星のうち5の評価

Gut un d empfhelen

Sehr gute gemacht

2025年10月14日
OCUS ロゴ

OCUS からの回答

Hallo Giovanni,

Wir freuen uns sehr über Ihr positives Feedback! Es ist großartig zu hören, dass OCUS Ihre Erwartungen übertroffen hat, und wir sind dankbar für Ihre freundlichen Worte.

Liebe Grüße,

Anna - Das OCUS-Team

5つ星のうち5の評価

A very friendly person

A very friendly person, very attentive and professional.

2025年10月14日
OCUS ロゴ

OCUS からの回答

Hello Jessica,

Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.

Kind regards,

Anna - The OCUS Team

5つ星のうち5の評価

Juliet was lovely and very professional

Juliet was lovely and very professional

2025年10月15日
OCUS ロゴ

OCUS からの回答

Hello,

Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.

Kind regards,

Anna - The OCUS Team

5つ星のうち2の評価

Ocus getting worse day by day for photographers

Mio was there for help, now she is not there anymore, Whenever Photographers were falsely suspended she listen to photographers side of story and try her best to protect them and there so many producers bully photographers, Mio listen to photographers and fix that aswell , Now it looks like there's a protection shield is no more for us lot 💔

2025年10月14日
自発的なレビュー
OCUS ロゴ

OCUS からの回答

Hello,

Thank you for bringing this to our attention. We’re truly sorry to hear about your experience and would like to address your concerns. To do so, we’ve sent you a request for additional information via Trustpilot. Please share more details with us so we can investigate further and work on a solution.

Kind regards,

Anna - The OCUS Team

5つ星のうち5の評価

Great Experience

Great Experience

2025年10月9日
OCUS ロゴ

OCUS からの回答

Hello Joerg,

Thank you for your thoughtful feedback! It’s great to hear that your experience with OCUS was a positive one, and we appreciate your kind message.

Kind regards,

Anna - The OCUS Team

5つ星のうち4の評価
OCUS ロゴ

OCUS からの回答

Bonjour Nathalie,

Nous vous remercions pour vos commentaires judicieux ! Nous sommes ravis d'apprendre que votre expérience avec l'OCUS a été positive et nous apprécions votre gentil message.

Cordialement,

Anna - The OCUS Team

5つ星のうち2の評価

I want to schedule for photo shoot…

I want to schedule for photo shoot soon. I have been waiting so long my time and money is going wasted. Please schedule for photo shoot soon.

2025年10月2日
自発的なレビュー
OCUS ロゴ

OCUS からの回答

Hello Pratik,

Thank you for your feedback and for sharing your photoshoot reference.
I’m sorry to hear that your appointment hasn’t been scheduled yet. I understand how important this session is for you and regret the delay in setting a date.

Your photoshoot is in an area where we currently have limited photographer availability.
While we typically assign a photographer within 48 hours, in this case, it has taken a bit longer as our team needed to reach out to professionals in a wider radius.

That said, I’m pleased to let you know that a photographer was successfully assigned yesterday.
They’ve been informed of your request for an earliest possible session, and I am monitoring it to make sure you are contacted as soon as possible to set an appointment.

If there is any update, I follow up directly in an email to you.
Thank you for your patience, and please don’t hesitate to reach out if you need further assistance.

Kind regards,

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