OCUS レビュー 

The company is soo complicated and nightmare to deal when you want to cancellation fees. They offer very bad low job and when client called you to cancel it. It's not enough proof. They want you to go take pictures of store and have written SMS or email that the job was rescheduled/ cancelled. Like the client already called me that he can't not do it and ocus forcing photographers to chasing the client to text him same thing what he just told you..how silly and embracing. The clients they don't do. Why they should text me if they just told me. The company cancellation fee is very complicated they did for purposes to avoid to pay. But we travel far for low paid jobs , petrol or transport in some cities are not cheap and ocus treat freelance photographer like that. They are very complicated with reviews all.the systems not clear and very bad. Used to be good company. Now you have to have 4* for Just Eat photoshoots but it's hard to increase your score. Even when you have severe excellent jobs with perfect reviews. The overall number not changed but any little mistakes. Immediately you lost point. Working for them its always very frustrating.

It’s a good platform to work as a freelancer, and they on time and and very intelligent and understandable helpline

Best for creators

Great company to work with.

It is often almost impossible to reach clients because they rarely provide a valid phone number. In my most recent experience, I arrived at the location on time, but the client was not there. I believe I should have received full payment for that booking, but I did not.

Because of this, from now on, if a client does not respond and confirm the appointment at least one day before the shoot, I will not travel to the location.

It's been more than a year since my last OCUS/Doordash photoshoot, and things have certainly changed! I had a lot of questions, and they were all answered clearly!

I liked it better when I could communicate with a human being and not an AI

Some answers r short . Some are more understanding with explanation of what to do or a reason. The only thing is kinda bad is no phone number to get ahold of someone when you really need a live person.

unclear reschedule/cancelation policy
non-responsive leads
no support during weekends

upd: the link you provided about the cancelation fee doesn't say anything about the amount of the fee. that is why it is unclear. no answers for questions:
(1) the amount of cancelation fee
(2) the amount of reschedule fee
(3) if I arrive at the location - will travel fee be added to (3.1) reschedule fee or (3.2) cancelation fee
(4) what the cancelation policy for at-home photoshoot (4.1) with travel and (4.2) with delivery

Gefällt mir sehr gut

Great platform for creators and smooth workflow!
Working with OCUS has been a fantastic experience. The platform is intuitive, project assignments and guidelines are very clear, and communication is always smooth. Payments are reliable and on time. Highly recommended for creative professionals looking for serious collaboration!

The experience is really good. The only problem is communication with restaurants. Even when we setup with them the photoshoot they back out. But mostly things work well. I would like to see more assignments. There was a time I was making over $2000 a month and now I have rarely break more than $500

It is hard to get in touch with a human to discuss issues that don't fit into the normal things their AI can answer or their rules display.

I am a professional food photographer and have been shooting assignments for OCUS. I recently discovered that authentic, original photographs I shot for these assignments were run through an AI generator to alter the images—specifically changing the sandwich fillings to create fake menu items. These AI-manipulated images were then published directly on the Just Eat platform.

Not only is it highly misleading to the customers ordering the food, but it is a direct violation of standard image licensing. Someone in the chain—whether it was the restaurant client or a third party—is secretly using generative AI to manipulate original freelancer photos into something fake.

As the agency mediating this work, OCUS has a responsibility to protect its creators and enforce the terms of use for the images we provide. I have raised formal complaints to OCUS regarding this unauthorized manipulation of my intellectual property, and my emails have been completely ignored. There has been zero communication, zero support, and zero accountability.

If you are a freelance photographer considering working for OCUS, be warned: once you hand over your RAW files, they will not protect your work from being fed into AI generators or altered without your permission. I expect someone from the OCUS escalation team to contact me immediately to resolve this breach.

As an OCUS photographer there are very good things about them and things I believe could be better. Using AI as the first tier for the photographers is often counterproductive. Many times, I go back and forth with AI not getting a clear answer which is frustrating. Then it decides to get a human and drops the conversation until I don't know when. Also, sometimes I get an answer from AI then do what it says only to later get an email from a human (I think) telling me something different. Again frustrating. Now after a few months, I'm starting to understand how to get around a lot of the delays, so it's better. I do get a good number of jobs, and the pay versus the amount of time required for a job is ok, but travel fees are not realistic, so I always have to factor that in. I can usually request a travel fee, but it has to be done before claiming the job, so while I wait for an answer (which could be the next day) the job could be claimed by someone else. This just adds stress to the process. In addition, some of the situations you run into on a job are unforeseen and can be awkward. When I contact some merchants that have been assigned to me, they have no idea what I'm talking about and just think I'm a salesman trying to sell a photo shoot. That is very awkward, but I'm getting better at my approach. The one thing I wish OCUS would do is have a way that a photographer (creator) can talk to the same human until an issue is solved. Getting an email from a different person(s) during an issue just wastes time. Overall, I appreciate OCUS and what they are doing and I know they have to handle a lot of creators, so I do what I can to provide results without needing human support. Finally, I will say I do get to sample and take home a lot of food from nice restaurants.

The opportunity to work with a vast demographic of different types of cuisine, meeting new people, new cultures, the efficiency with Ocus.
I love it!

If anything, please bring back the option to call an agent! It takes long waiting for emails, other than that, I love it

Thank you.Everything is fine.Only sometimes you need to ask, find out, and there is no way except AI.There is no contact on the Ocus website with a person to solve any problems.

Creo que es una buena empresa, pero en este momento hay muchas restricciones a nuestro trabajo, es necesaria cierta flexibilidad.