I'm updating my review after my experience yesterday. I noticed that my data was almost used up, so I went to purchase a new data plan. Unfortunately, OneSIM doesn't allow you to buy a ne... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great help and support but the website is flaky and often unavailable, and I do not know why. I cannot log into my account yet again, Cloudflare reports a host timeout or in one case when I did get... もっと見る
企業が回答しました
I am giving 5 stars simply because the customer service agents stuck by me for two long trouble shooting sessions when in the end, I discovered that it was MY problem because I had "Do not disturb" cl... もっと見る
Being able to talk to a live person made it possible for me to load eSIM on my phone. The “live chat” was too slow to be helpful and some incorrect information was provided (IMO). I think the writte... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
The best international SIM card for world travel. Talk, Text and Data. Save 85% on global roaming in 200+ countries. 100% prepaid, pay as you go service.
連絡先
4.0
ほぼ満足
584件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A sneaky little way of cheating customers of a few bucks here &there
I'm updating my review after my experience yesterday. I noticed that my data was almost used up, so I went to purchase a new data plan.
Unfortunately, OneSIM doesn't allow you to buy a new data plan until the old one's used up. So I deliberately used up my data, checking how much I had remaining every few minutes. When I received an SMS that my plan had been used up, I immediately put my phone in flight mode. I then purchased a new data plan. But right before doing that, I noticed my balance was $4 lower than it was earlier that day.
So I went on OneSIM's chat support and explained what had just happened. The guy agreed this lower balance was due to the lapse in between when my data plan was used up and when I received an SMS about it. And he did not give a flying flip. He said it was _my_ responsibility. I'm not sure how something that wasn't humanly possible was somehow my responsibility. It's particularly deceptive considering that OneSIM is always encouraging customers to buy a plan in order to avoid exorbitant charges for data.
The first piece of spaghetti he threw at the wall was to suggest that I sign up for automatically renewing data plans. Well, that's exactly what I used to do, and OneSIM makes it clear that the same thing can happen with automatically renewing data plans.
Next, he took this as an opportunity to upsell me to the DataMax SIM card. At my expense, of course. After his prior suggestion, I had no reason to trust a word he said.
Unfortunately, I don't know of any other SIM card service providers for international travel that are a better option.
2026年7月26日
自発的なレビュー
Great help and support but the website…
Great help and support but the website is flaky and often unavailable, and I do not know why. I cannot log into my account yet again, Cloudflare reports a host timeout or in one case when I did get the account login page and SSL handshake failure.
These should not be problems, and they need to fix their web hosting
2026年6月1日
自発的なレビュー
OneSimCard からの回答
Hello John,
Thank you for a great review and your candid feedback. We are very proud of our Support Team and we appreciate it when their hard work is recognized.
We are aware of the problems with the website today and working with our hosting service to correct it. We know and appreciate how frustrating these timeouts can be when you are just trying to login to your account. This is under investigation with the hosting service and we hope to have it resolved quickly.
Thanks again for the review we really appreciate it!
Safe travels,
The OneSimCard Team
Great!
Needed help in setting up my account for SIM and extra-number payments. Gino R was great! Helped me thru multiples steps in the process. Appreciate your "live person" help.
2026年4月16日
自発的なレビュー
OneSimCard からの回答
Hi Steve,
Thank you very much for the 5-star review and for your business! We are thrilled to hear about your very positive experience with our Support Team, and they were able to help you set up your account. We take a lot of pride in our Support, so it is always good to hear how their hard work and training is paying off, and Gino is definitely a rock-star!
Don't forget about our refer-a-friend program. This program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Again, thank you for your positive review and the accolades you gave our Support Team.
Safe travels,
The OneSimCard Team
OneSimCard からの回答
Hi Ian,
Thank you for your positive review. We take a lot of pride in our Customer Service team and it is always great to hear that our hard work is being translated into a great customer experience.
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
Safe travels,
OneSimCard
Great technical support
A problem occurred and the technical support people found an obscure setting in my iPhone that needed to be changed. That fixed what was a vexing problem that was not the fault of 1Sim VOIP.
2026年4月10日
自発的なレビュー
OneSimCard からの回答
Hell Bruce,
Thank you very much for the 5-star review and for your business! We are thrilled to hear about your very positive experience with our Support Team, and they were able to fix the problem with the settings on your iPhone. We take a lot of pride in our Support, so it is always good to hear how their hard work and training is paying off.
Don't forget about our refer-a-friend program. This program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Again, thank you for your continued use of our services and the accolades you gave our Support Team.
Safe travels,
The OneSimCard Team
Cast service worked all day to help me…
Cast service worked all day to help me out and resolve all of my issues. They made my day.
2026年2月13日
自発的なレビュー
OneSimCard からの回答
Hi Marek,
Thank you for your positive review. We take a lot of pride in our Customer Service team and it is always great to hear that our hard work is being translated into a great customer experience.
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
Safe travels,
OneSimCard
Used this service for more than ten…
Used this service for more than ten years and it works well
2025年4月17日
OneSimCard からの回答
Hello James,
Thank you for your positive review. We are glad to hear you have been enjoying our service for more than 10 years! We only wish that we could have provided a 5-star experience for you. Hopefully we can give that 5-star experience next time you leave a review for us!? Please let us know if there is anything we can help with. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu. You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
I paid for 1GB of data for 30 days in…
I paid for 1GB of data for 30 days in Russia. I was charged $20 for the physical sim card, $3.99 for postage, and $8.90 for the data. This card has no coverage in Russia. I was in St Petersburg for over 10 days and it never worked. I know it was installed properly because it worked in the US and in Turkey, but not Russia. I emailed and told them they had no coverage in Russia, but they didn't care. Fortunately, I didn't rely on this card. I had another one fail on the trip before. I bought a different phone with ESIM and used NOMAD and it worked perfectly. If you are going to Russia get a phone with ESIM.
response-I don't know where you get your records, but all I can say is I was never able to access the internet with your sim card. You can make me sound like a liar, but I know I'm not. I'm trying to make other people aware of the issues with your card in Russia. I would never trust your company again.
2025年8月29日
自発的なレビュー
OneSimCard からの回答
Hello Christopher,
Thank you for taking time to review our service and we are sorry you had problems in Russia. Our service works well in Russia, with several networks available for use.
We looked through your account and the Support Ticket you sent. All indications show that you, indeed, used data while in Russia on the MTS PJSC network. We are not certain why you are under the impression that the service in Russia wasn't working. You can review your records on your account that show the usage in Russia. We also offer eSIM with service in over 200 countries and territories, including Russia.
We see that you did not open a Support Ticket until after you left Russia, we recommend contacting support while you are in the country having issues. Most issues can be fixed by simple changes in device settings.
Again, we are very sorry your impression of our service didn't meet your expectations.
Safe travels,
OneSimCard
For someone who is not technically…
For someone who is not technically skilled, Gino made the activation process seamless. He answered all my questions and guided me threw the process with ease.
2025年9月1日
自発的なレビュー
OneSimCard からの回答
Hello Kellie,
Thank you for the positive review! We're glad to hear Gino was able to guide you through the activation process! Please do not hesitate to reach out to our support team again if you have any more questions. We hope all of your travels are safe and enjoyable!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
I have been using Onesim since May 2024
I have been using Onesim since last year. I have used it in Europe and Turkiye and I had a great experience. Not only that the customer service is really good. Whenever I signed up to contact the support chat, I contacted knowledgeable and helpful people. Today, my agent was proactive and suggested a better option - even though I was looking for an answer for something else - for my next travel that saved me a lot of money. I highly recommend OneSim for those who are traveling and do not want to purchase a local sim card every time they visit a new country.
2025年8月14日
自発的なレビュー
OneSimCard からの回答
Hello Sukran,
Thank you for the positive review! We're glad to hear our support team was able to save you money and found you the best option for the next time you travel! Please do not hesitate to reach out to our support team again if you have any more questions. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
Terrible product as well as terrible customer service
First, every OTHER international physical SIM card I have ever bought immediately works automatically when installed-not this one even though my plan essentially covered the entire world. I installed it in Mexico & nothing. Contacted CS & all they did was provide chat replies that didn't work for two full days. Only when I got to Europe & reinstalled the card did it finally work. I bought a 2 gb/30 day data only plan (only needed the plan for 20 days total) AND I always set my phone to data saver. Basically I only use it for GPS in cities & for Whatsapp & Google. That's it. In the past that is MORE than enough data for 3 weeks. Yet somehow after about 15 days I get a vague message that "your data is almost used up" BUT unlike other SIM cards it didn't say how much is left. SO...I checked my phone data usage-it clearly showed that I used ONLY 1.30 gbs of data since the date of installation YET when I logged into my acct. it said I have used about 1.84 gbs. WTH??? I contacted CS WITH a screenshot of my phone's data usage but they claimed it was WRONG but refused to document how I used the amt. they claimed. They kept lying to me over and over again but would not provide any documentation. I had 3 days left in my trip so I didn't want to buy another $20 plan that I would never fully use BUT had $5 in credit where I could buy a SINGLE day of data for $4.50 for the nation I was in on my last day. But lo and behold when I went to do so it was magically down to $3.71 so I could NOT buy the one day plan! I kept getting the run around from their CS & they finally relented & gave me enough data to get to the airport. Additionally one of their CS agent had to gall to tell me that I could download Google Maps directions to use offline...no S Sherlock! But that is a pain in the keester & NOT why I bought a data plan-the arrogance & hubris was unreal. I don't buy a SIM card & a data plan to have all kinds of hassles while I am trying to actually enjoy my vacay...avoid this company & their lame product at all costs. Finally they don't have 24/7 chat CS-almost every time I had to leave a chat message & then it would take up to 12 hrs. to get an e-mail reply-unacceptable as well.
2025年5月29日
自発的なレビュー
OneSimCard からの回答
Hello,
We can see that on April 21st you placed an order for an eSIM. eSIMs are not physical SIMs so there is no physical item to deliver, the SIM can be installed to your device from your account.
We are not seeing any emails from your email address, we will have our customer support team reach out to you. Please note you can reach our customer support team through phone, Chat and our ticket system, all of which can be found on our website.
OneSimCard
Amazing services and a user friendly…
Amazing services and a user friendly experience with the platform
2025年4月15日
OneSimCard からの回答
Hello Sharon,
Thank you for the positive review! We're glad you have had a great experience with our services and platform! Please do not hesitate to reach out to our support team if you have any questions. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
user interface outdated + bugs + Customer support doesn't respond
The user interface is completely outdated. I once lost $50 for credit that was never activated, and another $50 because money was deducted directly from my customer balance even when no credit pack was purchased. Customer support doesn't respond. I initially chose OneSimCard for the ability to receive SMS, but that doesn't work either — not with my bank, nor with Google verification services.
I've now switched to AIRALO and I'm 100% satisfied. My girlfriend uses HOLAFLY — there are occasional bugs, but she always gets refunded and their customer service is responsive.
2025年3月7日
自発的なレビュー
OneSimCard からの回答
Hello Robin,
Thank you for your review. As we can see from your account usage and as we informed you in the support ticket, your data package was activated and used in New Zealand. The data package lasts for 30 days, it was activated on 2/16 and expired on 3/18, after 3/18 when the plan expired data was charged to your balance at the standard rate. In your account there is an option to automatically renew data packages to avoid paying for data at the standard rate.
Our SIM cards are capable of sending and receiving SMS, however the numbers are not compatible with most banks and we do not advertise them to be capable of receiving verification SMS.
OneSimCard
Actually you did it ,
Actually you did it ,
Loyalty
Lovely
Cool
Safe and sound
Trusted at all.
You're Awesome ,
Seriously I always love & proud you all , that's what I mean that ,Crystal Clear ,100% mean full not just only in words.
Wishing you a wonderful time to be safe and sound overall One sim card people's.
Thanks. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Griffin Ganzeas 👍🏻
2025年3月31日
OneSimCard からの回答
Hello Griffin,
Thank you for the positive review! We're glad you have had a great experience with our products! Please do not hesitate to reach out to our support team if you have any questions. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
David gave very explicit information…
David gave very explicit information and included a link to instructions that helped me to achieve my objectives.
2025年3月31日
OneSimCard からの回答
Hello Bill,
Thank you for the positive review! We're glad Dave was able to help you! Please do not hesitate to reach out to our support team again if you have any more questions. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
OneSimCard からの回答
Hello Paul,
Thank you for the positive review and your feedback. We're glad you found signing up for the eSIM to be simple. Please do not hesitate to reach out to our support team if you have any questions about your new eSIM. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
Don't take Onesimcard
Don't take Onesimcard,
On Iphone, their app doesn't ring if your phone isn't unlocked and the app isn't open. So it's completely useless. What's more, no alert appears when I don't pick up calls. When I call Europe, instead of my U.S. number appearing on my correspondent's display, there's a French number! Response from technical support: it will take more than a day to solve this problem. I'm still waiting for my number to be displayed correctly after a week. Reply from the app: I've reinstalled our app.
I have reinstalled their app 5 times on iPhone, without success.
Refund request in progress.
REPLY : I tested 5 numbers in Europe and all of them has the same issue with a french number instead my US number appearing. Didn't have the time to send you a request for refund now. Will do it tomorrow for sure.
2025年3月13日
OneSimCard からの回答
Hello Oliver,
Thank you for your review. As we informed you in your support ticket the IOS app was tested and is working correctly, the issue you are having can be solved by adjusting settings on your phone to allow the app to work in the background.
Regarding the caller ID, the only phone number in your account is a US number, when tested by you calling and sending the SMS to our support team only the US number was shown on the Caller ID. The inability to recreate the described issue indicates the issue was with the device of the receiving party in Europe.
We have not received a refund request from you, please reach out to our support team to request a refund.
OneSimCard
Fast turn-around on eSim order
Fast turn-around on eSim order.
Good instructions on set up.
OneSim is working on a problem for a difference for the balance of the account on the phone app vs the web app.
2025年3月18日
OneSimCard からの回答
Hello,
Thank you for the positive review and your feedback. We're glad you found the order fulfillment to be fast and the instructions helpful. Please do not hesitate to reach out to our support team again if you have any more questions. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
Being able to talk to a live person…
Being able to talk to a live person made it possible for me to load eSIM on my phone. The “live chat” was too slow to be helpful and some incorrect information was provided (IMO). I think the written instructions on the website need a thorough revision for clarity. I bet it would improve your bottom line by encouraging more people to sign up.
2025年3月11日
OneSimCard からの回答
Hello Susan
Thank you for the positive review and your feedback. We're glad our support team was able to help you install your new eSIM. Please do not hesitate to reach out to our support team again if you have any more questions. We hope all of your travels are safe!
Don't forget, we have a "friends and family" referral program if you know anyone that can benefit from our service(s) Our Refer a Friend program is available to all OneSimCard active account holders. For each friend you refer that purchases new service, you will receive $10 ($5 for rentals) deposited into your 1SIM Money Fund. The referral bonus will be received once the order for new service is placed, shipped and the 30-day return window has closed. You can then use these bonus awards to recharge your airtime or use toward any other purchases. There are no limits to the number of friends you can refer or the bonuses you can receive!
In addition, your referred friend will also receive a 5% discount on their initial order, excluding airtime.
To refer a friend, simply log in to your account and click the Refer A Friend link on your main account menu (https://onesimcard.com/?user ). You will be notified when your referrals make a purchase and will be able to track all of your referrals right from this Refer A Friend page.
Thanks again for your business and review!
OneSimCard
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。