OneWeekDrivingCourse.co.uk LTD レビュー 

Do not use this service!!!

Firstly we booked an intense 36 hour course for our daughters 17th birthday and as she is in 6th form and also works we only had the February half term to do the course. we were given an instructor who contacted my daughter to tell her that he would be doing two random weekends in February and a day at the end of the month. This is obviously not an intensive course so my wife rang the instructor and told him that this was not acceptable he told us he could not do the week we booked so we contacted One week who found another instructor, sent us his details the time of the course and the test date.

The driver was due at 8am this morning but did not show up when we finally got through to the instructor he said he mistakenly emailed the wrong person and that he couldn't do the course.

As this is the only time we could do this course I Called One Week driving contact number to be told nothing can be done a unless a full email detailing all the issues is sent to the manager for review. I explained that I am not sending an email and its their responsibility to provide this course that was paid for months before to be told she wouldn't do anything and the manager was not available to talk to the woman was rude and dismissive also blaming us for lack of communication even though we had everything confirmed in emails.

With how she handled my call you could tell the woman was used to dealing with these sorts of complaints and fobbing off customers!

I wish I had looked at the reviews before booking as 55% 1 star is disgusting and would have showed us how bad they actually are!

Luckily for me I paid via Credit card through PayPal so will claim my money back through them.

The customer service here is a joke and I would advise anyone to take notice of the poor reviews as they are there for a reason I wish I had!

Both my daughters had Khurshird as their instructor and found him to be very patient, friendly and encouraging in his approach. Would highly recommend!

Company has been very unhelpful, on the website it states that you will be picked up form your address by the driving instructor. This is not true. I have to pay extra travel to meet my driving instructor. My emails are constantly being ignored when I ask something. My driving instructor informed me that the company will need to change my driving test booking, when asked them to do this I was told I have to do it myself. When I tried to do this I asked for my theory test booking number again I was ignored. Apart from that my driving instructor has been amazing however I would not recommend for anyone to book with this company. Super unprofessional and not worth the money.

The office staff were really efficient and had great communication and got my theory and test booked in very quickly. Khurshid, my instructor was great, he was really thorough with his explanations and with what he taught me, Khurshid has great knowledge of the area and prepared me very well for my test. Overall an amazing experience and would highly recommend to anyone considering booking here.

Makes perfect sense to drive for 4 or 5 days then take the test. Fantastic service and the instructor was of great help on helping me pass.
With tests now being so hard to book when you want them One Weeks Driving Course looked after all the test booking with ease and booking dates a lot earlier than DVLA offered.

My driving instructor Adam, was absolutely fantastic helped me every step of the way! Would recommend him to anyone learning to drive or even more!

My experience with OneWeekDrivingCourse.co.uk was unfortunately the latest hurdle in an already challenging journey towards obtaining my driver's license. The desire to drive independently had begun in 2020, a time when the world was grappling with the onset of the COVID-19 pandemic. Just as I was embarking on my driving journey, the first lockdown was enforced, resulting in the abrupt cancellation of my plans.

Fast forward to a period when everything began to reopen. I eagerly resumed my efforts, starting with the need to retake my theory test due to the expired results from the previous attempt. This proved to be more challenging than anticipated, with the availability of convenient slots for the test proving to be elusive. Navigating through these scheduling difficulties only added to the frustration of my journey.

Given the continued struggle to find suitable times for driving lessons amidst my work commitments, I decided to take a more intensive approach by booking a course with OneWeekDrivingCourse.co.uk. The appeal was clear - the chance to dedicate a concentrated block of time solely for driving lessons without the usual distractions of work. It seemed like the perfect solution to accelerate my progress and finally achieve my goal of obtaining a full driving license.

However, my optimism was short-lived. The unexpected cancellation of the course due to the instructor's illness was a significant blow. It meant that not only did I lose the opportunity to complete the course on schedule, but it also meant that the precious time I had taken off from work went to waste. This delay is something I cannot afford to get back, and it has a direct impact on my ability to reach my objectives for the year.

The disappointment and frustration resulting from these successive setbacks in my driving journey cannot be overstated. Every pause and obstacle have only added to the mounting anxiety and uncertainty about when I will ultimately achieve my goal of obtaining a full driving license. The hope of swiftly moving forward and focusing on new goals for the year has been delayed, making it necessary to revisit my plans and aspirations.

In conclusion, my experience with OneWeekDrivingCourse.co.uk has been a part of this challenging journey, amplifying the difficulty and uncertainty. I hope that the lessons from this ordeal can drive improvements in their booking processes to prevent similar frustrations for other aspiring drivers. My journey towards achieving this milestone continues, albeit with an increased determination to overcome the setbacks and reach my goals.

I was very pleased with how quick everything was and my driving instructor showed me good tips on how to do stuff for the test and I passed first time

Khurshid one of the best instructors, passed first time. He was patient and very approachable, really did learn fast off his knowledge and professional approach! Great communication and would always reply fast to any texts regarding lessons or theory. Oneweek are very responsive to emails and made the experience great! Would highly recommend!

Would give no stars if possible! Was told i would get a free re-test if i failed my test, when ive failed then asked for the free re-test i was told i would need to pay an extra £346 for another 6 hour course even tho on there website it states clearly they will pay for a free re test! I was told it was an old link on there website but that shouldnt matter if a customer can find the link that means its on your website and should be honoured! This is clearly false advertising! I also have the screen shots of the website clearly stating they pay for a free retest if you fail which are all time stamped/dated so how its an old link i dont know! Either way it should have been honoured. This company just lies and takes your money! Do not use!

I recently passed my test after a course with Kevin. The company were a little difficult to deal with, and I did feel at some points I had the odds against me, but Kevin himself was awesome. I’d recommend him to anyone. His ability to teach while not being overly familiar with the roads in the area due to being from a different city was absolutely fantastic!! For anyone wanting to learn to drive I would recommend to contact Kevin directly no matter where you’re from.

The rudest customer service experience I have ever had, said they couldn't hold the date that I paid for but the emails around this were so aggressive I could literally feel their blood vessels bulging. They've said they will take a £50 "admin fee" for the pleasure of this interaction- despite no admin being carried out as the date wasn't held for me. When I tried to dispute the legality of this he called me part of the woke/karen generation? Who knows what that means but I can only assume he has read about woke karens in the daily mail. If you'd like to be treated with even the slightest semblance of respect book elsewhere :)

Update- I asked for a refund after the "owner" called me woke for asking to keep the date I booked lol so I called him a gammon. This is a reference to his probably red rage filled pulsating head. I've called the office since because my refund has still not been processed yet he has all the time in the world to sit around replying to all his terrible reviews haha! what a sad little man

As this is the only way to get a reply.

You certain live up to your bad reviews or being rude to not only potential students but instructors too.

I don’t claim to be dyslexic I am, if you actually read the last review you would of seen that I said his daughter writes the emails to yourself and this review for example.

Yes I did inform you the student wasn’t near test standard, and I supplied you a lengthy email of the exact reasons he wasn’t ready straight after I completed his last 20hour lesson.

Yes you told me to do a mock test, which I believe wasn’t required as I explained in full why he wasn’t ready on the very first email. But obviously your very use to getting complaints and want you back covered as you said. But after supplying yourself with a email I didn’t feel the need to.

I never replied no, I just stated the fact that I gave you a email with everything that had happened and why a mock test wasn’t necessary.

Your requests was stupid and whoever was the email was very unprofessional and inappropriate which seems to be a common occurrence at your office. You didn’t like the fact that the few students I’ve had off your dodgy business had nothing but complaints to tell me about you. And honestly getting removed from your listing was no difference to me.

Just maybe in future if you wish to actually have a successful business that has more good reviews then bad I would change your staffs attitude.

Good day.

Do not waste your time with these people, paid nearly £900 and they can't respond to emails. They ruined my first test by giving me an instructor that couldn't do the date, they have also booked me into a test centre i didn't want to do. The next date they've booked me in for is July... 7 months later and they think this is acceptable. I have had to now pay more money to get my test brought forward. Also I then found out that that the "Deposit" is lost even through their error between 300-400 pound lost because they can't do their jobs.

I undertook an 18 hour week intensive driving course under the expert guidance of Mike Truss. He was patient and made driving simple. Championing personal responsibility, control and habits to ensure I was test ready. I’m pleased to say I passed first time and would recommend Mike as an instructor to anyone looking to get on the road. Thanks so much Mike.

I booked with this company on behalf of my partner on the 16/02/2023. I went with them as they offered the course the earliest date I could find, so I went ahead and booked with them for the 24/04/2023 with a £400+ deposit to ‘secure’ the booking and therefor forming a contract with the student and instructor for those dates that are booked.

All seemed fine leading up to the dates booked, received emails for recourses to study for the theory test.

However, on the 31/03/2023 just 3 weeks before the course was due to start, we received an email saying that:

‘ Despite our best efforts to match you with an instructor, at this time we have been unable to allocate an instructor to your course, for the dates required.’
And
‘ The Dates shown on our website when booking are open dates the instructors have told us they have availability for,
But are now saying they are fully booked up.’

As a contract had been made agreeing on the dates as soon as the deposit was made, an instructor should’ve been allocated as soon as the booking was made. I don’t understand how an instructor would have been allocated and then 3 weeks before say they are already booked up when your website showed me the availability of dates. Either you actually don’t allocate an instructor until just before the course is due to start or you allowed an instructor to double book, which is unacceptable.

This has caused a lot of issues for my partner as he had to arrange a week off work which is very difficult in the line of work he is in, and now has to reschedule.

We are definitely not going to go with this company again, we were offered to rebook with a new date (which isn’t until July at earliest!!) but how do we know once the deposit is paid and the booking is made that this wouldn’t happen again!

I replied to their email asking us whether we would want a refund of the deposit or to reschedule, and I said we would take the refund, and I also asked why wasn’t the instructor locked in when I paid the deposit 6 weeks ago. I know they read my email as they have processed the refund as PayPal have notified me, but not bothered to respond to my email to answer my question.

I would avoid this company, clearly they are incredibly unreliable and don’t have great customer service.

everyone will have different opinions but honestly don’t waste your time, effort or money. the rudest sarcastic and ignorant bunch of things (people) that i have ever come in contact with.
take your money and run is a saying i like. from the start it was weird 2 rude and extremely patronising emails from driving instructor saying i’m not answering calls, turns out the number given to her was wrong. intensive course that started late as she wasn’t able to get up in the mornings and sent text messages saying she’s late. more interested in talking about her new flat and new york trio than anything else,
failed test my fault so rebooked.. days changed / months changed driving instructor hurt good so wasn’t able to do lessons yet the company still booked a test for Monday morning at 8:30 when i hadn’t had any lessons and the office closed so no contact. when i finally got hold of someone i was blamed for missing the test and charged for it. arguing back and forth not answering calls and blocking numbers. calls recorded of them talking nonsense and telling lies. i had major surgery booked in a few weeks after the original test, fully recovered now and stating legal proceedings as they broke their contract.

Easy to book and manage. My instructor was Vicki and she was amazing from start to finish! She made everything easy and comfortable whilst having a laugh along the way

Oneweekdrivingcourse.co.uk gave me exactly what I needed. Tanveer my instructor was superb.
I booked a 42 hour week intensive course and I passed first time. I couldn't have asked for more. Everything was well organised. They kept me up to date with instructor and test time & date. They responded to messages quickly. I would recommend to anyone.

Marcia was great a lovely vibrant person that was engaging and patient she was exactly what I needed at the time and understood what I required to a T.