OnlineStores, LLC レビュー 

2,072
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

OnlineStores has an easy to navigate web page. I was looking for a flash collar for the flagpole I just installed. Not only did they have the correct size, there was five color choices. Most other pla... もっと見る

企業が回答しました

5つ星のうち5の評価

I buy flags for our school to place on military graves for Memorial Day. Online Stores was recommended to me by a veteran as a great source, and I'm so grateful! The flags were made in America (kind o... もっと見る

5つ星のうち3の評価

6" x 48" DuraBlack Stainless Steel Single-Wall Pipe - 6DBK-48SS we have a older Ben Franklin style stove that requires a oval to connect to to stove which should be as easy as mashing the pipe to fit... もっと見る

5つ星のうち5の評価

Honest company. I know that is usually the first thought that goes through anyone’s mind when ordering online,I know it is mine. With that said I placed my order and received my merchandise in an acce... もっと見る

企業が回答しました

企業情報

  1. 照明専門店
  2. ・
  3. 家具店
  4. 作業服店
  5. 紳士衣料店
  6. 暖炉専門店
  7. 婦人服店

さまざまな外部ソースから提供された情報

Online Stores operates a family of websites serving both retail and business customers in the US. Our websites include United-States-Flag.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, SafetyGirl.com, Lightup.com, and Toysplash.com. We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M. LLC is a well funded, privately owned, stable company that was founded in 2002. We operate from our over 110,000 square foot facility in New Stanton, PA with 110 staff currently employed. We also operate a warehouse in Spark NV. Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, Toysplash for pool toys and accessories and English Tea Store for tea, teapots and tea accessories. Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team on our toll free number.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

2072件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(2,072)

過去12か月のレビュー数: 5件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

Burial flag case not up to expectations

Although I was disappointed in the burial flag case not having a hinged front opening as described in the item details, the company did respond to my concerns and apologized for the incorrect description on their site. They also offered me a free return and refund or a discount for my inconvenience, so that was helpful.

2024年2月29日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thank you for taking time to do the review. We appreciate your business

5つ星のうち5の評価

Help is easy to find and there are knowledgable people waiting to help.

In dealing with your company, I was really surprised with the ease it was to contact one of your representatives to fix a problem that I caused and have them get on it immediately. Other companies bury the contact ability deeply so it is hard to get to anyone, but your web site has everything in plain site as to how to contact someone for help. AND, those people are able to help you solve your problem in a simple matter. Great site to order from or to get help from.

2024年2月27日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thanks for the awesome review, Gary ! We work hard to meet expectations and we’re happy to hear we hit the mark for you. We appreciate you taking the time to share your experience with us.

5つ星のうち1の評価

We didn't receive the correct order

We didn't receive the correct order. And we have to wait additional time for the correct order to be processed.

2024年2月9日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Dear Customer , We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

5つ星のうち5の評価

Smooth transaction

Smooth transaction. Item (T8 LED light) arrived earlier than estimated, and well packaged.

2024年2月5日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thank you, We appreciate your business

5つ星のうち5の評価

Consistently good

Order was delivered complete, correct, and incredibly fast! Exactly what I’ve come to expect from Online Stores, LLC!

2024年2月6日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thank you for your business we appreciate it

5つ星のうち1の評価

Grandma wilds cookies R great, but service is disappointing.

I ordered 4 packs of grandma wilds cookies over a month ago (6 weeks from jan 17). Two packs of butter or sugar cookies came a month later and one of the two packs of chocolate chips came the other day. I opened the box yesterday and realized there's only one pack. Where's the other pack since I paid for 4 packs? If you can't even deliver the products you're advertising, why are you selling them? Can I expect the other pack of chocolate cookies this year or next year? Thank you.

2024年1月17日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Dear Merlinda, We are very sorry for this experience with our company and understand your frustration. If you have not done so already, please reach out to our Customer Service team at customerservice@onlinestores.com. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!

5つ星のうち5の評価

Very Responsive Company

Very good company to work with. Put up a flag pole a month after receiving it as a present and noticed hardware did not get shipped with it. I called and they provided all parts without any questions in a very timely manner. Will definitely do business with them again.

2024年2月1日
自発的なレビュー
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thank you for your business it is appreciated

5つ星のうち5の評価

Sticky fingers salted caramel scones

No traffic no guessing if the product really is available at the store and no standing in line. Arrived within days.

2023年12月29日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thank you for your business it is appreciated

5つ星のうち5の評価

Great products, Gear Service!…

We always replace Old Glory on New Years Day,
This year was no exception! Online Stores was right there like they've always been. Great products
and excellent service! Thank you Online Stores!

2023年12月24日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Thank you for your business it is appreciated

5つ星のうち3の評価

Ebay has never charged me Shipping even when my order comes fromfrom China!

I don't like paying the shipping cost & having to wait for weeks for my order. And many of the things I order I can get on Ebay cheaper & free shipping.

2023年12月11日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Dear Pastorjack, we understand that not offering Free Shipping for your order is frustrating and would like to apologize for this inconvenience. We invite you to review our policies regarding Free Shipping here https://www.onlinestores.com/shippinginfo.html and hope that this addresses your concerns. Thank you for your feedback as we strive to do better and serve our customers promptly.

5つ星のうち1の評価

The item ordered was not delivered.

The item ordered was not delivered.
Run away from this place.

2023年12月25日
OnlineStores, LLC ロゴ

OnlineStores, LLC からの回答

Dear Mark, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at customerservice@onlinestores.com and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.

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