Opos Limited レビュー 

Opos Limited からの回答

2026年2月9日

Thank you for your feedback. We’re pleased to hear that the information sent to you was clarified and that Chelsea was able to support you throughout the process.

It’s great to know you were happy with the service provided from start to finish. We’ll be sure to pass your kind comments on to Chelsea. Thank you for taking the time to share your experience.

Opos Limited からの回答

2026年2月9日

Thank you so much for your kind and thoughtful feedback. We’re delighted to hear that your experience was straightforward and that you felt treated with respect and understanding.

Yvonne will be especially pleased to hear your comments. She consistently strives to support customers with empathy and professionalism, and your recognition truly means a lot. We’ll be sure to pass this feedback on so it can be shared appropriately.

Thank you again for taking the time to let us know about your experience, and we wish you all the very best moving forward.

Opos Limited からの回答

2026年2月9日

Thank you for your kind feedback. We’re pleased to hear that Brendan was understanding of your situation and provided an excellent customer experience.

We’ll be sure to pass your comments on to him, as feedback like this is always appreciated. Thank you for taking the time to let us know about your experience.

Opos Limited からの回答

2026年2月9日

Thank you for taking the time to share your feedback. We’re sorry to hear about the initial difficulties you experienced with our online systems, but we’re really pleased to hear that Samantha was able to turn things around for you.

It’s great to know she was quick, efficient, and understanding, and that she provided clear support without any unnecessary delays. We’ll be sure to pass your kind words on to her — feedback like this means a lot to our team.

Opos Limited からの回答

2026年2月5日

Thank you for sharing your experience. It’s great to hear that Jack was polite, helpful, and put you at ease while resolving your issue.

Opos Limited からの回答

2026年2月5日

Thank you for sharing your experience. It’s great to hear that Samantha was able to explain everything clearly. I’ll ensure this is shared with her.

Opos Limited からの回答

2026年2月5日

Thank you for your lovely feedback. I’m really pleased to hear that the advisor was kind, helpful, and professional, and was able to resolve things for you so quickly. I’ll ensure this is shared with them

Opos Limited からの回答

2026年2月5日

Thank you for your comment. I’m pleased to hear that Danny was helpful and clear during your call — I’ll be sure to pass this feedback on to him.

Opos Limited からの回答

2026年2月9日

We’re really sorry to hear about your experience and understand how frustrating it must be to feel stuck in a loop, especially when you’ve already flagged that information was incorrect. That’s not the experience we want anyone to have.

We also apologise if any of our previous messages came across as patronising — that was certainly not our intention. Your concerns should have been addressed clearly and efficiently, and we recognise that this hasn’t happened in your case.

Please be assured that our responses are handled by real people, and we’d genuinely like the opportunity to review what’s gone wrong and put it right. If you’re willing, we encourage you to contact us directly with your reference details so we can look into this properly and work towards a resolution.

Thank you for taking the time to share your feedback — it’s important to us, and we’re sorry we’ve let you down here.

Opos Limited からの回答

2026年2月3日

We’re pleased to hear that you received brilliant customer service and were able to get the help you needed. Your comments are greatly appreciated and will be shared with the team. Thank you for taking the time to let us know.

Opos Limited からの回答

2026年2月3日

Thank you for taking the time to share your feedback.

We’re delighted to hear about your positive experience with Abbie. It’s great to know she listened carefully, followed your requests, and worked with you to resolve everything quickly. Your comments will be shared with her and the wider team, as feedback like this is always appreciated.

Opos Limited からの回答

2026年2月3日

Thank you for taking the time to share your feedback.

We are delighted to hear that you received such a positive and supportive experience. It is especially important to us that customers feel understood, listened to, and never placed under pressure, and we are pleased this was reflected in your interaction. Your kind comments will be shared with the team member involved.

Thank you again for your thoughtful review, and we wish you all the very best.

Opos Limited からの回答

2026年1月29日

Thank you for your kind words. We’re so glad to hear the agent was helpful, understanding, and able to answer all your questions. We’ll be sure to share your feedback with them — it will really make their day!

Opos Limited からの回答

2026年1月29日

Thank you for your kind words. We’re pleased to hear the agent provided helpful and understanding service. We’ll be sure to pass on your comments to them.

Opos Limited からの回答

2026年1月29日

Thank you for your feedback. We’re really pleased to hear you found the service helpful and understanding. We’ll definitely pass on your feedback to the relevant agent

Opos Limited からの回答

2026年1月27日

Thank you for your kind feedback! We’re delighted to hear that Jack provided great service and was able to offer clear and helpful information to resolve your issue. We’ll be sure to pass on your comments to him.

Opos Limited からの回答

2026年1月27日

Thank you for taking the time to share your feedback. We’re pleased to hear that John was able to assist you promptly, explain everything clearly, and set up an affordable repayment plan that works for you. We’re glad the matter was resolved quickly, and we’ll be sure to pass on your thanks for his understanding and helpful approach.

Opos Limited からの回答

2026年1月27日

We’re very sorry to hear about this experience and understand how upsetting this situation must be, especially involving your father. This is certainly not the level of service we aim to provide.

Please accept our apologies for any distress caused and for the way the conversation was handled. We take concerns about incorrect contact details and staff conduct very seriously.

We would appreciate the opportunity to look into this matter further and address your concerns. Please contact us on 0141 428 3990 or email us at general@oposlimited.com, so we can investigate and assist accordingly.

Opos Limited からの回答

2026年1月27日

Thank you so much for your kind feedback! We’re delighted to hear that Allison Walker was able to help you, listen carefully to your concerns, and clearly explain the next steps. We’ll be sure to pass along your compliments

Opos Limited からの回答

2026年1月27日

Thank you so much for your kind words! We’re really glad to hear that our team was able to support you and make the experience a positive one. Your feedback truly means a lot to us.