I have had a query with Original Duckhead with regards to my recent purchase. They have been very quick responding to my query and have kindly sent me a replacement. They have been very understanding... もっと見る
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I had a really great experience with Original Duckhead’s customer support. I purchased one of their umbrellas from a local boutique and unfortunately discovered it was damaged when I opened it. I reac... もっと見る
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After just over a year, I noticed a non-structural component of my umbrella had come out. I reached out directly to the company and received excellent help and resolution, despite having bought the um... もっと見る
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o Duckhead Original é um mimo, suas cores são incrivelmente alegres, dá vontade de ter todos, usar como uma peça do look é a solução! Estou no Brasil, comprei e em poucos dias recebi meus Patinhos, e... もっと見る
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企業情報
当該企業による記述
We are a woman owned and led Company dedicated to producing joyful, functional, and considered designs. We work with recycled, recyclable, biodegradable, and sustainably sourced materials. Our umbrellas are handmade using age old techniques adapted to our modern-day usage and built to last beyond the season. Our design ethos is simply that a well-made and fit for purpose umbrella can be both functionally useful and a coveted accessory cherished for many years.
連絡先
4.6
優良
176件のレビュー
最近のレビュー依頼の記録はありません
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great design, not so great quality
love the design and really wanted to love it overall but the quality is so flimsy, feels pretty cheap. only really useable in light drizzle. sadly too overpriced for what it is.
2025年6月1日
自発的なレビュー
This umbrella is pure joy
This umbrella is pure joy! The duckhead handle is beyond adorable. It makes me smile every time I pick it up. It’s sturdy, easy to carry, and perfect for gloomy days. People actually stop me to compliment it!
It’s not just cute, it’s also eco-friendly, which makes me love it even more. Feels like I’ve got a little duck buddy helping me brave the rain each time ☔🦆💚
2025年6月20日
自発的なレビュー
Excellent customer support.
UPD. I've added 3 stars for exceptional service and support from the manufacturer. I will add one more if my new umbrella will last longer.
Beautiful umbrella with good ergonomic, but very poor quality. The umbrella is broken after less that a month of usage during not very intensive wind.
2025年6月12日
自発的なレビュー
Original Duckhead からの回答
Hi Artsiom,
We're sorry to hear about your experience. That certainly shouldn’t happen, and we’d like to help make it right. Please email us at hello@originalduckhead.com so we can look into this further.
Best, The ODH Team
Poor durability ?an anomaly
Lovely appearance and handy automatic open button however not at all durable with my first umbrella. Only used it less than a dozen times on 6 months and the shaft snapped in the wind (nobody else using other umbrellas with me had snapped umbrellas including those that were less expensive). This has so far been partially redeemed by excellent customer service with a replacement on the way. I will hopefully have a more positive re-evaluation when the new umbrella arrives.
2025年6月4日
自発的なレビュー
Original Duckhead からの回答
Hi Emily,
Thank you for your feedback. We're truly sorry the original umbrella didn’t hold up as expected, but we’re glad our customer service could assist. We hope the replacement meets your expectations and look forward to your updated thoughts once you’ve had the chance to use it.
Best,
The ODH Team
Déçue 😱😱😱😱
Mon parapluie adoré. Complètement amoureuse du design... Jusqu'au jour où la partie transparente en plastique qui sert à actionner l'ouverture s'est brisée! Sans raison. Je suis tellement déçue.
2025年4月21日
自発的なレビュー
Original Duckhead からの回答
Bonjour Stéphanie,
Nous sommes désolés d’apprendre ce qui s’est passé avec votre parapluie. Ce n’est certainement pas la qualité que nous souhaitons offrir. N’hésitez pas à nous contacter à hello@originalduckhead.com pour que nous puissions vous aider.
The ODH Team
Replacement cap for my duck!
My duck umbrella lost its little black cap. I was keen to fix my umbrella as it was just 2 years old!
I emailed the customer service team and I was offered a free replacement cap. I received this today and my duck is perfect once again!
Excellent service and thank you.
2025年3月5日
自発的なレビュー
Original Duckhead からの回答
Hi Silvs,
Thank you so much for your lovely review! We’re so glad we could help you repair your duck and that it’s back in action. Your support means a lot to us.
Best regards
Original Duckhead からの回答
Hi Mike,
Thank you for your kind words! We're thrilled to hear you're enjoying your umbrella and appreciate you taking the time to share your experience.
Warm regards,
I love the style of these umbrellas
I love the style of these umbrellas, I recieve so many lovely compliments 🥰
2025年2月21日
自発的なレビュー
Original Duckhead からの回答
Hi Abigail,
Thanks so much for your lovely feedback! We're so happy to hear the compliments are rolling in—enjoy your umbrella!
Best wishes
Original Duckhead からの回答
Hi Stephanie,
We’re so pleased to hear you’re loving your umbrella! Thanks for the great feedback—it means a lot to us.
Best,
The ODH Team
Absolutely in looove! 💕 with my Original Duckhead…
So in loooove with my Original Duckhead umbrella! It’s sturdy, well-made, and actually has been holding great in the wind . Plus the duck-shaped handle is such a cute and adorable touch. It’s also good to know it’s made from recycled materials and is eco friendly. Definitely recommend if you want something stylish and reliable!
2025年1月1日
自発的なレビュー
Original Duckhead からの回答
Hi Cathy,
Thank you for the glowing review! We’re delighted to hear you’re loving both the design and durability of your umbrella, and we’re especially happy that the eco-friendly touch resonates with you.
Best,
Very nice product
Very nice product, also had an issue after purchase (entirely my fault) and they made it right at no extra cost - highly recommend!
2025年2月13日
自発的なレビュー
Original Duckhead からの回答
Hi Iain,
Thank you for your kind words, and we're glad we could help resolve the issue. We really appreciate your recommendation!
Many thanks!
Original Duckhead からの回答
Hi Myriam,
Thanks for the lovely note! We’re thrilled your umbrella is turning heads—rainy days deserve good design too.
Best,
One of the best gift to give
One of the best gift to give! It’s sturdy, great quality & cute. I’ve had mine for years now and it still looks brand new. Absolutely love my duck umbrella
2025年2月18日
自発的なレビュー
Original Duckhead からの回答
Hi Ioana,
Thank you so much! We're honoured to hear your duck umbrella has stood the test of time. It’s wonderful to know it's been such a cherished gift.
Best regards
Sturdy!
Just wanted to express how much I like the straight handle umbrella! Absolutely love the auto open and close system and how sturdy the umbrella is.
2025年2月12日
自発的なレビュー
Original Duckhead からの回答
Hi JD,
Thank you for the kind words—we’re so glad you’re enjoying the straight handle design and finding it as sturdy as we intended!
Best regards
Brilliant company to work with
Brilliant company to work with, high quality products, brilliant service and the ethics which defines their values is exactly what we need more of in the world.
2025年2月18日
自発的なレビュー
Original Duckhead からの回答
Hi Ashleigh,
Thank you for your thoughtful review. We’re grateful for your support and truly appreciate your recognition of our values and mission.
Best,
I love my duckhead umbrella
I love my duckhead umbrella ! Beautiful design, great quality, amazing colors !!!
2025年2月18日
自発的なレビュー
Original Duckhead からの回答
Hi N.B,
Thanks for your wonderful feedback! We're so pleased you're loving the design and colours—thank you for supporting us.
Many thanks!
Best umbrella out there
Christmas present from a friend and it’s a great product. Very well made and I love the colour. Best umbrella ever!
2025年2月17日
自発的なレビュー
Original Duckhead からの回答
Hi Robert,
That’s fantastic to hear! We're thrilled your duck umbrella made for a great gift—and even happier it’s living up to expectations.
Best regards,
Sage
Lovely design and great quality
Lovely design and great quality.
Excellent customer service
2025年2月15日
自発的なレビュー
Original Duckhead からの回答
Thank you, James! So happy to hear it's your best umbrella yet! ☔️😊
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