The t-shirt I ordered arrived quickly, it was a good value, and the sizing was as expected - thanks! The only thing that could have been improved is that the shade of green of the shirt did not match... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered two gravel shirts from Orionride and have been impressed by the fit and feel of. They are smart enough for me to wear as smart casual wear especially on holiday when the technical wicking... もっと見る
企業が回答しました
The shirt I ordered is generally nice, but there were a couple things that were a bit disappointing. First, the buttons were white, which doesn't look good on a dark colored shirt. (Looking at picture... もっと見る
企業が回答しました
Great product at a very reasonable price. Anne was very friendly and professional to deal with after placing the order. I got two gravel riding shirts, showed up exactly how they looked online. Order... もっと見る
企業が回答しました
4.1
ほぼ満足
316件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sizing is a little off for me
The sizing is a little off for me. even though the waist fit well the padding was too bulky and didn't sit properly while riding. It was like wearing a diaper.
2026年5月25日
自発的なレビュー
Orionride からの回答
Dear customer,
Thank you for your honest feedback — we’re sorry the fit didn’t work out for your ride! We’ve shared your comments with our product team to help improve future designs.
If you’d like assistance with a return or exchange, feel free to reach out to us at support@orionride.com.
Ride safe! 🏍️
Orionride Customer Service Team
The cycling winter was received quickly…
The cycling winter jacket was received quickly and is of very fine quality. Wesley was very professional and helpful in assisting with my order. I would highly recommend Orionride to anyone looking for a great value at a fair price! I will recommend Orionride to my cycling friends.
2026年5月21日
自発的なレビュー
Orionride からの回答
Dear customer,
Thanks for the fantastic review! 🙌
So glad the cycling winter jacket arrived quickly and met your quality expectations. 😊
And big shoutout to Wesley for being professional and helpful. 🚴♂️✅
We truly appreciate you recommending us to your cycling friends!
Best regards,
Orionride Customer Service Team
Colorful but thin
Product is very colorful but also quite thin. Runs a little small.
2026年5月15日
自発的なレビュー
Orionride からの回答
Dear customer,
Thanks for your honest feedback. 🙌
Glad you loved the colors — sorry to hear it ran thin and a bit small. 😊
Appreciate you sharing that for other customers. ✅
Best regards,
Orionride Customer Service Team
Took a while to receive the items
Took a while to receive the items, but they did arrive! Cute patterns and colors.
2026年5月15日
自発的なレビュー
Orionride からの回答
Dear customer,
Thank you so much for your sweet review 🥳
We are glad your items have arrived safely. It makes us happy that you like the lovely patterns and nice color matching.
Best regards,
Orionride Customer Service Team
Easy to order and nice products
Easy to order and nice products! Some delay in delivery but that was informed by email. Order was sent in two shipments and customer service Anne was a great help and serviced quickly 😊
2026年5月23日
自発的なレビュー
Orionride からの回答
Dear customer😊
Thank you so much! 😊
So glad you found ordering easy and loved the products — and big thanks for your patience with the delay! We’ll be sure to pass your kind words on to Anne 💛✨
Orionride Customer Service Team
Everything went perfect
2026年5月22日
自発的なレビュー
Orionride からの回答
Dear customer😊
Thank you! 😊
So glad everything went smoothly — really appreciate your support! 💛👕✨
Orionride Customer Service Team
Great Gravel Shirt — Fast Shipping and Smart Pockets
Shipping was fast and the shirts feel really well made. They’re great for gravel biking and the hidden pockets are super handy. If they had pearl‑snap buttons, they’d be perfect.
2026年5月3日
自発的なレビュー
Orionride からの回答
Dear customer😊
Thanks for your genuine feedback⭐
Glad you love the fast shipping and solid workmanship👍
Happy the shirts suit gravel biking well and the hidden pockets bring convenience😆
We’ll take your suggestion about pearl-snap buttons into consideration.
Look forward to your next purchase🛒
Orionride Customer Service Team
Exchange service
I have order wrong size shirts for my husband. Apparantly the size guide by orion not same with other brand shirt so i got it wrong. A bit larger. However, orion representative that i contacted thru email was great and helpful and willing to replace with the smaller size shirts. Now i am waiting for the new shirts to arrive. As for the material, my husband love it
2026年5月17日
自発的なレビュー
Orionride からの回答
Dear customer,
Thank you so much for your kind words! 😊
We’re glad our team could help with the size exchange—and even happier to hear your husband loves the fabric!
Wishing you both a wonderful day! 💙
Orionride Customer Service Team
Great Shirts and fantastic Customer Service
Their Gravel Shirts are fantastic, great quality, breezy and awesome designs. I wear them all the time when I'm cycling, sometimes not even cycling. Love them. And their customer service is above and beyond expectations, thank you Eric. Let's just say that I'm a big fan now.
2026年5月19日
自発的なレビュー
Orionride からの回答
Dear customer,
Wow we’re so thrilled to hear that! 🚴Really glad you love our gravel shirts, happy they’re comfy, breathable and stylish for your daily wear and cycling trips. It means a lot that you’re satisfied with our service and highly appreciate Eric’s help. Thank you so much for your sincere support, we’re super happy to have you as our loyal fan!
Best regards,
Orionride Customer Service Team
Support works very good
Support responds fast. I made an order with wrong shirt size. Wrote to support to change it, they did it very quickly. Also I removed a gift from card and support suggested me good solution how to resolve it
2026年5月15日
自発的なレビュー
Orionride からの回答
Dear customer,
Thanks a lot for your nice feedback 🥰
We’re happy our support team replied quickly and helped you fix size issue smoothly ✨
Glad we could offer you proper solutions for your needs.
Best regards,
Orionride Customer Service Team
Cute picture but not a fan of the fabric
The picture on the shirt is as shown. The collar gaps and looks cheap. I may cut it off. The fabric is heavy not light like most performance fabric. I will wear for warmth, not UV protection, like I had planned.The body of the shirt fits well but the sleeves are snug against my arms. I really like the picture/pattern, other wise I would probably return it.
2026年5月16日
自発的なレビュー
Great and responsive service
Great and responsive service. Eric was a great point of contact to clear up any issues. Big thanks to the company, and to Eric !
2026年5月5日
自発的なレビュー
Orionride からの回答
Dear customer,
Thank you for your wonderful review 🥰
We’re glad Eric responded promptly and helped you solve all issues smoothly ✨
Your sincere recognition is our greatest motivation, we will keep maintaining great service all the time 🙌
Best regards,
Orionride Customer Service Team
Great shirt and great service
Great shirt and great service. Wesley was very helpful
2026年5月13日
自発的なレビュー
Orionride からの回答
Dear Customer,
Thank you sincerely for your nice comment✨. I’m really glad the shirt meets your expectations and happy to offer you helpful service💛. Wish you a nice day and welcome to shop again anytime🌟.
Best regards,
Orionride Customer Service Team
Great shirts
Great shirts! High quality. Will be back to buy more for sure! Come on brothers send me a discount code for 15% off! Just kidding. Love your products. Wish I’d found you a year ago when I was loading up on cycling shirts. My next refresh, you’ll get my business. Keep up the great work!
2026年5月8日
自発的なレビュー
Orionride からの回答
Dear Customer,
Thank you so much for such warm praise✨. We’re really happy you love our high-quality shirts💛. It’s such a pleasure to gain your recognition, and we’re looking forward to your next purchase soon🌟. We will keep maintaining good product quality and service all the time.
Best regards,
Orionride Customer Service Team
Missing product.
The one , or the two, jerseys that I ordered. Is of great quality. Now if I could just get the other one that I ordered and paid for!
2026年5月13日
自発的なレビュー
Orionride からの回答
Dear Customer,
We are really glad you think the jerseys are of great quality✨. We sincerely apologize for missing part of your ordered items😔.
Please contact our support team via support@orionride.com with your order number, we will arrange the missing goods for you right away🤝.
Best regards,
Orionride Customer Service Team
Great shirts, worth the wait
Great shirts and great customer service (from Anne). Delivery takes a few days too long if your order is among those that ship from Hong Kong but it’s worth it.
2026年5月13日
自発的なレビュー
Orionride からの回答
Dear Customer,
Thanks a lot for your sincere review✨. We’re glad you love our shirts and satisfied with the nice service from Anne💛. We sincerely apologize for the longer delivery time for shipments from Hong Kong, and really appreciate your understanding. So happy that all items are totally worth waiting for🌟.
Best regards,
Orionride Customer Service Team
Need to exchange
The two shirts I ordered are a bit big for me. I sent off an e-mail request to return and exchange for a size M but haven’t received a reply. The shirts look great but really want to get this exchange completed ASAP.
Please contact me so that we can resolve this and I can enjoy wearing my new shirts this summer
2026年5月12日
自発的なレビュー
Orionride からの回答
Dear Customer,
Thanks for reaching out! We’ve forwarded your request to support@orionride.com and asked them to prioritize your exchange for size M. Please check your inbox (including spam) — they should be in touch very soon so you can enjoy your shirts this summer! 🌞👕
Orionride Customer Service Team
Disappointing quality overall
Disappointing quality overall. The light blue T-shirt also looks a slightly different colour to the one advertised.
2026年5月12日
自発的なレビュー
Orionride からの回答
Dear Customer,
We’re sorry to hear the quality and color didn’t meet your expectations—thank you for letting us know. We’ll share this feedback with our team to improve. 💙
Orionride Customer Service Team
Easy to order and track
It was easy to order and track my purchase.
The shirt is comfortable. I got compliments the first time I wore it in public!
2026年4月18日
自発的なレビュー
Orionride からの回答
Dear Customer,
That’s awesome—thank you! So glad ordering was smooth, the shirt’s comfy, and it’s already turning heads! 💙
Orionride Customer Service Team
Great product and I love the fit of the…
Great product and I love the fit of the shirts. I am a slender guy and they are form fitting around the mid section. Love the fabric as well! No need to iron so they do not have to go to the cleaners!! Love me and will be ordering more!
2026年4月29日
自発的なレビュー
Orionride からの回答
Dear Customer,
So glad you love the fit, fabric, and ease of care—and that they’re perfect for your frame! Thanks for the kind words… and for planning to order more! 💙
Orionride Customer Service Team
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