Ovom Care レビュー 15

Ovom Care からの回答

2026年4月1日

Dear Marilia,

Thank you so much for taking the time to share such a beautiful review. Reading that you felt "carefully looked after" rather than just a client is the highest compliment our team could receive.

At Ovom Care, we understand that the journey our patients are on is deeply personal. We strive to provide more than just clinical excellence; we aim to provide a sanctuary where the "little details" matter just as much as the big ones. Knowing that we succeeded in making you feel unique and comfortable means the world to us.

We are so grateful for your trust in us. Please know that we are always here for you whenever you need us!

Warmly,

Ovom Care Team

Ovom Care からの回答

2026年3月27日

Dear Efetive,

Thank you so much for taking the time to share such a beautiful and detailed account of your experience with us. Reading that your journey felt "refreshingly personal" is the highest compliment our team could receive.

We understand that the fertility journey is often paved with uncertainty, which is why we’ve worked hard to strip away the "frustrating bureaucracy" and waiting lists that so often add to the stress. Our goal has always been to ensure our patients feel seen, heard, and cared for as individuals, and it’s wonderful to know we hit that mark for you.

It’s also great to hear that you found the transition to Portugal seamless and cost-effective. We believe that world-class expertise should be accessible and delivered with genuine kindness, and we are so glad we could exceed your expectations in both care and quality.

Thank you for your "wholehearted" recommendation. It was a privilege to support you, and we wish you nothing but the very best on the path ahead.

Warmly,
The Ovom Team

Ovom Care からの回答

2026年3月9日

Hi Caludia,

Thank you so much for your kind words and for sharing your journey with us. 💜

We know how emotional and challenging the IVF process can be, so it means a great deal to hear that you felt supported throughout. Messages like yours truly mean a lot to our whole team.

We will be sure to pass on your lovely feedback to Dr Renato, Kishia, Beatriz, Jessica, Mariana, Marisa, Dr Joaquin, and our embryology team — they will be so happy to know they made a difference during such an important time.

Wishing you all the very best for the future, and thank you again for trusting the Ovom team to be part of your journey. 💜

Ovom Care からの回答

2026年3月10日 に更新

Hi Katrina,

Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear you had a great experience with the team. Your recommendation means a lot to us and really motivates everyone here to continue providing the best possible care and support.

Wishing you all the very best, and thank you again for your support 💜

Ovom Care からの回答

2026年2月19日

Dear Michelle,

Thank you so much for your incredibly kind words and for sharing your experience with Ovom Care. We are truly honoured to have been part of your journey.

It means the world to us to hear that you felt supported, cared for, and treated as an individual throughout your experience. Our team is deeply committed to providing compassionate, personalised care, and your feedback reassures us that we are achieving what we set out to do.

We will be sure to pass on your lovely comments to Ivona, Dr. Nunes, Mariana, Marisa, Ahmed, and Felicia—they will be so touched to know how much their support meant to you.

Thank you for trusting us and for taking the time to leave such a thoughtful review. We wish you all the very best and continued happiness on your journey. 💜

Warmest regards,
The Ovom Care Team

Ovom Care からの回答

2026年2月12日

Muito obrigada pelas suas palavras tão generosas 💛

Ficamos profundamente felizes em saber que se sentiu acolhida e bem acompanhada durante este momento tão importante. O Dr. Renato e toda a equipa dedicam-se diariamente a oferecer um cuidado atento, humano e personalizado, e é muito gratificante saber que conseguimos transmitir isso a vocês.

Saber que pudemos ajudar a trazer esperança e clareza ao vosso caminho significa muito para nós. Estaremos sempre aqui para apoiar no que precisarem.

Um grande abraço de toda a equipa.

Ovom Care からの回答

2026年2月5日

Dear Carolina and Sophie,

Reading this review truly brought a smile to all of our faces. To hear you say that "Ovom means family" is quite possibly the highest compliment we could ever receive.

We strive not just to offer expertise, but to be a genuine support system for you, and we are so honored that you felt that warmth and patience from our team. Thank you for trusting us with your journey. We are forever grateful for you, too!

With love, The Ovom Team

Ovom Care からの回答

2026年2月5日

We’re very sorry to hear that your experience didn’t meet expectations, and we truly regret that you felt disappointed. We did try to reach out regarding a referral to a specialist and followed up with a couple of messages offering alternative options, but it’s possible there was a miscommunication or that our messages didn’t reach you. Please know our intention was always to support you. Regardless of where you continue your care, we sincerely wish you all the very best on your journey to parenthood.

Ovom Care からの回答

2026年2月2日

Thank you for your kind words! We’re thrilled to hear you felt cared for—our team always strives to provide compassionate support. It means a lot to us that you had a great experience with Ovom!

Ovom Care からの回答

2026年2月2日

Thank you so much for sharing your experience with us. We’re really pleased to hear that you felt supported, comfortable, and well informed throughout your journey. Our team always aims to be compassionate, responsive, and clear, so it’s wonderful to know this came through. Thank you for trusting Ovom with your care, and we wish you all the very best moving forward.

Ovom Care からの回答

2026年1月30日

Hi Anna thank you so much for your kind feedback. We’re delighted to hear that you found our team professional and attentive, and that the process felt clear and well structured. Providing a smooth, transparent experience is very important to us, so your words really mean a lot. Thank you for your recommendation and for trusting us with your care.

Ovom Care からの回答

2026年1月30日

Leanne thank you so much for your incredible review! 💛 We’re truly touched by your kind words and thrilled to hear that our team made such a positive impact during your journey. Knowing that you’ve even started a WhatsApp group to share your experience means the world to us! Your recommendation is the highest compliment we could receive, and we’re so grateful to have been part of your story.

Ovom Care からの回答

2026年1月23日

Thank you so much for your kind words and for taking the time to leave us a 5-star review. We’re really pleased to hear you found the team responsive and that our standards met your expectations. Feedback like this means a great deal to us and motivates us to keep delivering the best possible experience. ⭐️