レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I ended up calling to book as we wanted to book two caravans together and also enquire about the ‘all inclusive’ which is advertised on the website but I couldn’t see how to add it to my booking for... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Parkdean have lots of places to choose. The website is very easy to navigate, all the information you need to discover what is at each site. Last year we were so impressed with their park. We have... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Terrible paid £260 for gold caravan no balcony smelt like dog no travel cot also paid an extra £15 for this. First time and won’t return although will say amusement staff are lovely.

䌁業が回答したした

5぀星のうち1の評䟡

I easily booked my caravan but needed to change the date. Every phone call on the numbers given was answered by a machine. It also says to contact via a webchat but for whatever reason it didn't show... もっず芋る

䌁業が回答したした

䌁業情報

  1. リゟヌト
  2. 自炊匏宿泊斜蚭

圓該䌁業による蚘述

Holidays and short breaks in the UK. Our parks serve as a great base-camp for your getaway, with kids' clubs, entertainment and loads of great facilities on your doorstep. Find superb caravan and lodge holiday accommodation. Book direct for our best prices.


連絡先

  • Parkdean Resorts, One Gosforth Park Way, Gosforth Business Park, NE12 8ET, Newcastle upon Tyne, 英囜

  • www.parkdeanresorts.co.uk

3.4

たあたあ

TrustScore 5段階評䟡の3.5

6616件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 99に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Wouldn't bother with sunnydale

Site is very small. Boasts of fishing lake, actually a very small pond. On arrival the oven didn't work, and we didn't have any oven trays. Took neat 2 hours just be given a lighter and told to light the gas oven with that. Supposed to be a gold standard caravan, in reality was probably bronze. Didn't even have a freezer. On the last day we stripped the beds down ( I do this on every holiday to make the cleaners job a little easier) and we realised all the bedding had mould on. Pillows, quilts, mattresses etc. Even spare bedding in the cupboards were mouldy. Staff simply said park dean have changed the caravans standards so if it's a bigger van it's a gold. Found this a little strange because southview site has stunning gold caravans. Seems this one needs some investment. It's miles away from anywhere, and barely anything on site to do. Wouldn't return with our young children as they were disappointed.

2026幎3月23日
自発的なレビュヌ
5぀星のうち2の評䟡

I paid for hardstanding plus extra £10


I paid for hardstanding plus extra £10 to arrive earlier when arrived at my pitch someone else was innit so j ended up on grass was not able to put awning up as not enough room, a staff member was supposed to come and speak to me but no one came,I would not return, as the plots are very close to your neighbour so you hear every house from them very disappointed

2026幎3月21日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Sharon,

We are disappointed to hear your feedback today Sharon and we would like the opportunity to understand what happened on this occasion.

Please kindly reply to the private email we have sent you requesting your booking details so we can follow up on this. ^JC

5぀星のうち1の評䟡

Very bad customer service and very rude


Very bad customer service and very rude staff not recommended

2026幎3月22日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Mohamed,

We would like the chance to understand why your feel this way as we are concerned to hear your feedback.

It is certainly not the usual comments we receive on our team members and we are sorry you have been left feel disappointed.

We have requested your contact details privately. ^JC

5぀星のうち5の評䟡

Cayton Bay

Overall a great place to stay!

2026幎3月17日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Daniel,

It’s absolutely fantastic to receive your positive feedback today!

We truly appreciate you taking the time to share your thoughts with us—comments like yours mean the world to us and inspire us to keep delivering the very best holiday experience :) ^JC

5぀星のうち1の評䟡

Terrible paid £260 for gold caravan no


Terrible paid £260 for gold caravan no balcony smelt like dog no travel cot also paid an extra £15 for this. First time and won’t return although will say amusement staff are lovely.

2026幎3月21日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Michaela,

We always strive to provide an amazing experience, so it's truly disappointing to hear that we didn't meet your expectations this time around.

Your feedback is extremely valuable to us, and we will make sure to share it with our park staff so that they can make any necessary improvements right away.

Should you wish to share your feedback more formally, we kindly ask that you reach out via https://www.parkdeanresorts.co.uk/contact-us/holidays/complaints/ ^JC

5぀星のうち5の評䟡

Another restful stay at Cayton!

Stayed at Cayton Bay lots of times now. Love the location. We bring our dog for the week and he loves it too. It’s a shame the caravans we end up in are a far cry from the advertising photos! Ours is an older caravan and really quite shabby. Also, some things were missing which are usually here like a cheese grater and other utensils! It serves our purpose though. Parking was hard this time as there were a lot of weekend visitors but now they’ve gone, it’s fine!!! Paid for the WiFi as we always do, and the signal is brilliant. So, all in all, a good time. As I said though, the caravan could’ve been a bit nicer, especially since the site has piled a lot of money into refurbs etc.

2026幎3月20日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Elaine,

Thank you so much for taking the time to share your review with us.

We truly appreciate your feedback as we continuously strive to improve and enhance the guest experience.

Its great to hear you had a amazing stay overall and we would love to welcome you back again to hopefully restore your faith in your accommodations. ^JC

5぀星のうち4の評䟡

Sandford park weekend event

I booked an event at Sandford park
The staff are amazing, so helpful once at the park
Everything ran so smoothly
Food and facilities are fab
All my guests loved it

2026幎3月6日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Louise,

Thank you so much for taking the time to share such a wonderful review!

We truly appreciate your kind feedback as it means a lot to us.

We’re absolutely delighted to hear you had a great experience at a group event, and we can’t wait to welcome you back for another fantastic holiday in the future! ^JC

5぀星のうち4の評䟡

Good place to have fun and relax

We love coming to park Dean my daughter looks forward to it every year and wants to be a trooper when she older.

2025幎5月26日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Peter,

We really appreciate you taking the time to share your great feedback with us today!

Our Entertainment team have obviously made a great impression on your daughter if he wants to follow in their footsteps :)

We're really looking forward to welcoming you and the family back again this year for another wonderful experience. ^JC

5぀星のうち5の評䟡

Fantastic resorts

Great value, excellent resorts been to 3 different one, always chose parkdean when booking

2025幎5月1日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Pauline,

Thank you for the fantastic review!

We're over the moon to hear you always have such a great experience when holidaying with us. We can't wait to welcome you back again soon to create even more amazing memories. ^JC

5぀星のうち1の評䟡

One of the worst holiday parks

One of the worst holiday parks . Very tiny caravans . No free activities even the swimming pool is really tiny and won’t take more than 15 person at a time .
The show at the end of the day is the worst ever I have been to. Most workers there deal with you as if you are there to big them for money if you asked for any service that you already paid for . They are really aggressive and vulgar and never know how to deal with little children . Never ever to book with them again .

2026幎3月22日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hello,

We’re truly sorry to hear that you did not enjoy your recent stay, Hadeer. This is not the kind of feedback we typically receive about our resorts—especially regarding our staff.

We would like to take the opportunity to follow up on this, so we have requested your booking and contact details privately. We hope to hear from you soon. ^JC

5぀星のうち5の評䟡

Booked online very straightforward


Booked online very straightforward process

2026幎3月17日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Noel,

Thanks for the great review of our booking process.

We are thrilled to hear you found the online system user friendly and straightforward :) We cant wait to welcome you on holiday with us. ^JC

5぀星のうち2の評䟡

Why the extra checks debit card details


Why the extra checks debit card details are surely enough. Not computer savvy so took me hours to comply with unnecessary checks. If you persist in these extra checks I wont be using you again.

2026幎3月22日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Rich, thank you so much for taking the time to share your feedback with us. We really appreciate hearing from our guests, as it helps us to continually improve the holiday experience we offer at Parkdean Resorts. As a family holiday provider, we take the safety and enjoyment of everyone on our parks very seriously, which is why we have various measures in place to ensure a secure and welcoming environment for all. One of these measures is our ID check process. We understand that this can be an extra step, but please be assured that we are committed to making ID checks as quick and straightforward as possible, so you can spend more time relaxing and making the most of your holiday with us.

The ID verification process definitely should not be taking you hours to complete, and we sincerely apologise for any inconvenience this has caused. If you have experienced delays or encountered any issues during this process, please don't hesitate to provide us with detailed feedback about your experience.

We truly hope that these procedures will not discourage you from choosing Parkdean Resorts for your future holidays, and we look forward to welcoming you again soon. ^AB

5぀星のうち5の評䟡

Cant wait to return

I ended up calling to book as we wanted to book two caravans together and also enquire about the ‘all inclusive’ which is advertised on the website but I couldn’t see how to add it to my booking for Aug.
Spoke with a lovely lady who explained this is just being trialled at off peak times (it doesn’t state this on the website). But I cant fault the lady we booked with (Trecco Bay). She was wonderfully helpful. We’ve been a few times before
And really looking forward to returning in Aug!

2026幎3月16日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Thank you so much for your fantastic five star review, Jodie. I really appreciate you taking the time to share your experience with us. I have requested your booking information through Trust Pilot so that I can make sure your wonderful feedback is passed along to the advisor who assisted you. Regarding our all inclusive food offering, at the moment it is only available to book during off-peak dates. I understand this information may not have been clear on our website, and I will definitely pass your comments on to the relevant team so we can look at improving how we communicate this to future guests. Your feedback is really valuable to us as we continually strive to improve our services. Thank you again for your review, and we are excited to welcome you to park. ^AB

5぀星のうち5の評䟡

Gabby

Very good staff

2026幎3月21日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Thank you so much for your five star review, David. We truly appreciate you taking the time to share your positive experience with our team. Your lovely feedback means a lot to us and motivates everyone here to continue providing the best possible service. ^AB

5぀星のうち1の評䟡

The description of caravans on website


The description of caravans on website is misleading. Says "sea view" for a premium price but turns out to be partial sea view.

2026幎3月20日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Umair, I'm sorry you've had to leave us a negative review. We really value your feedback and want to make sure we fully understand your concerns so we can address them as best as possible. To help us investigate and resolve the issues you've experienced, we've requested your information via Trust Pilot. Thank you for taking the time to share your thoughts with us. ^AB

5぀星のうち3の評䟡

Membership passes...

Membership passes.... been trying since we got our van last year. Tried everything added all that was needed hit SUBMIT doesn't 🀬 now told no more temporary passes unless new owner. So pay ground rent pay everything all up to date, now to be told can't get owner discount can't get into clubhouse and if we want to take our grandkids swimming need to pay...... what a S***show.
No one rely anything this is just unbelievable.
I know im not alone on this..... its a joke

2026幎3月21日
自発的なレビュヌ
Parkdean Resorts ロゎ

Parkdean Resorts からの回答

Hi Joanne, I'm really sorry to hear about the trouble you've experienced. To help us investigate your issue more thoroughly and provide you with the best possible support, I've requested your information via Trust Pilot. Once we receive your details, our team will be able to look into your case in more depth and work towards a resolution as quickly as possible. We truly appreciate your patience and hope to hear back from you soon so we can assist you further. ^AB

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報