patrobson.com レビュー 

Easy processing, no stress, helpful staffs.

Communication was quick and clear - excellent customer service

Pat Robson are notorious in Newcastle for exploiting tenants and clawing back deposits with inflated, often baseless charges. Their behaviour is aggressive & unprofessional.

They thrive on making the moving-out process stressful and intimidating, hoping people won’t fight back. It’s a deeply shady way to operate and shows zero respect for tenants who have paid rent and looked after their homes.

If you value fairness and peace of mind, avoid Pat Robson at all costs. if you have to go with them, document EVERYTHING. They will miss photos of damage / dirt on their check in report only to add them in on checkout so make sure you have photos saved of it all. Newcastle has far better agents who don’t rely on predatory practices. Other reviews are clearly fake.

I have been dealing with Tania King at the Pat Robson Jesmond office for a number of years and as a landlord I can highly recommend her to take care of your portfolio, she’s a great communicator and very conscientious!

I have just taken over a rental property in Jesmond, via Pat Robson estate agents.
Abbie Percival has been guiding me through the whole process. She has been very helpful and approachable throughout. She made everything easier and had great patience when I had some senior moments. I wouldn’t hesitate to recommend her.

Great, super easy and efficient process.

I am purchasing a flat with the agency and Ellie seems to be the main agent in charge, she’s been very friendly and helpful and kept me updated. So far it’s been very good.

Quick and efficient responses to all my queries from viewing my flat to actually moving in. Cameron and Abbie were very helpful and reliable.

Even though I am quite sceptical about letting agencies, I’ve had a great experience with Pat Robson. From the very beginning, the team was professional, responsive, and helpful. They made the entire letting process smooth and stress-free, providing clear communication every step of the way. Whether it was arranging viewings at short notice, answering questions promptly, or ensuring all documentation was handled efficiently and quickly. They are really trying to build trust with you. Our new flat didn't have a bed in one of the bedrooms (even though it was advertised as furnished), yet they were able to communicate that with the landlord and provide us with one. Special thanks to Cameron and Abbie for getting us this amazing place we can call home! :)

I had the pleasure of working with Daisy Hunter at Pat Robson, and she was absolutely wonderful throughout the whole process. As my negotiator, she was incredibly kind, patient, and reassuring—even when I was being a full-on dragon lady!

Buying a home is stressful at the best of times, but Daisy handled every wobble and question with such grace and calm. Her communication was always clear and timely, and I felt genuinely supported from start to finish.

She made a really overwhelming experience feel far more manageable, and I’m so grateful for her help. Thank you, Daisy!

The response and assistant were too great and amazing. My target move in date are settled with no further issues.

Pat Robson have managed my houses for a number of years with no void periods. They are very efficient and professional and always keep me informed.
When I have needed extra support they have always stepped up
To the mark.
I cannot rate them highly enough

I had a fantastic experience working with patrobson. I want to specifically mention our point of Contact Abbie , and Cameron who helped us with our viewings .From the very beginning, they were professional, knowledgeable, and incredibly responsive.

They handled all the paperwork efficiently and were always available to answer any questions I had.
Thanks to their expertise, everything went smoothly, and I couldn’t be happier with the outcome. I highly recommend Patrobson to anyone looking to buy, sell, or rent property. They truly go above and beyond!

Pat Robson have been a big help during our move, responding quickly and concisely to any questions asked. Very well organised!

Abbie was really helpful and made the whole process straightforward

This agency and their agents Abbie & Cameron have been pleasant from the start ie houseviews until now, manages our queries promptly and been understanding to our circumstances.

Amazing services

Easy to work with through the whole process, answered all queries on the house during the viewing well and move in was smooth.

Daisy showed me around the house and explained everything very clearly and friendly. For Abbie she was always available to answer any questions I had.

I’ve been renting for over 4 years in Newcastle and I haven’t had such a smooth process until renting with Pat Robson! Abbie was very considerate and helped both me and my friend have a smooth and easy transition from applying to renting. I would definitely recommend :)

My son rented a 1 bedroom house from Pat Robson, when he moved in it wasn’t the best, carpets were rotten & needed cleaned.
The smell of cannabis was foul so he asked permission to decorate to be told yes. He painted it white throughout granted he isn’t a decorater but looked better than it was.
He was only there for 6 months, when we handed keys back for them to release the bond, he was informed that no bond would be returned due to issues they reckon it needed professionally cleaned what isn’t true, what they said would cost £200, £232 to cut the grass at the front it’s a size of a postage stamp & £683 to redecorate through out as wasn’t done by a professional painter! He was only there for 6 months & if it was as immaculate what pat Robson said nothing would have needed done.

Absolutely disgusting & when I rang the office to ask for the guy who sent the email the lady who answered the phone said we don’t have anybody in the office by that name however lone behold the guy rang me back.

So totally done over by pat robson, it’s a terrible thing to do.