PawSquad レビュー 433

Dr Raquel Amils-Arnal was amazing!
She really listened to my concerns and gave me very helpful advice! She has really put my mind at ease. She took her time listening to me and answering all of my questions.

Just wonderful, very reassuring advice given which was very welcome. I would recommend this service, so good.

Since registering 3 weeks ago, I’ve already sought the advice from a Vet for two concerns.
I was the first in the queue both times, so I didn’t have to wait long at all which was such a relief.
The immediate feedback and Report to reference afterwards was fantastic, knowing I could help my Kitten feel better straight away.
I highly recommend signing up!

The team are great and offer some immediate advise on any issues that I would otherwise have to wait to get into the vets on! Really helped to calm me down and offer some ideas on how to clean the cut on his feet and what to look out for. This is the second time we have used the service and I always make sure to recommend them to all my pet parent friends.

I was very sceptical before using the Pawsquad service but having been very concerned about my poorly dog after hours I thought I’d give it a try. The vet I spoke to was lovely and the advice I was given was so helpful and put my mind at rest until the following day when I could go to my vet. Thank you.

Very reassuring and helpful to have this service available. I was able to speak to a vet very quickly who was very thorough and saw us and then again an hour later. Great service!

The vet we spoke with (Dr Angelos Chyrsopoulos) listened carefully to what we had to say, observed our dog via a FaceTime call, and answered all our questions clearly. The advice he gave us was acted upon immediately and may have helped to save our dogs life.

The vet was extremely helpful in sorting out our bichons problem. Thankfully all is now well.

There is nothing more distressing than seeing your pet sick and feeling totally helpless. My dog has recently been diagnosed with diabetes and it’s very unstable at the moment. He is so unwell and we don’t know if he will make it through this ordeal. Over the Easter weekend, he took a turn for the worse. Who would I call early hours of the morning over Easter? Then I remembered my access with Pawboost to an online vet 24 hours a day. Without that vet, my dog would have certainly died! The wonderful lady vet that dealt with us diagnosed DKA (Diabetic Ketone Asitosis) and it is fatal. She arranged where to take him, they even tell that vet that we are on our way, even supplying a sat map with directions of how to get there. It’s a wonderful service and I can’t recommend enough for pawboost members to use this facility.

Ruth the vet has helped massively put my mind at ease tonight with my puppy, she gave me great advice as i suspected my puppy to have an insect bite (bee) she advised to use a cold compress which worked and to crate rest her. After about a 3 hour nap in the crate she came out very playful and was no longer limping. What a great service this is. Grateful to yumove for allowing me to have this subscription!

you have mobility issues and think this is an option ? think again before you waste time and money. My cat got a bald patch that can be seen with pictures, whoever spoke with me advised to speak with a vet as they cannot prescribe anything, also didn't get any further advise, just my money down the drain.

I’m highly disappointed with PawSquad. I booked two appointments—one for my cat’s ear and another for fleas—and in both cases, they simply told me to visit a vet in person. They offered no treatment or medication, making the service feel completely useless. I don’t understand what the subscription fee is for if they can’t handle basic issues. Total waste of money.

This service is absolutely superb. The vet I spoke to was really good and I got exactly the advice I needed out of hours for a reasonable price. I'm glad this exists and I'll definitely be using it again.

It’s always an efficient service from the team. Dr Parena was thorough and firm. She put my mind at ease straight away. The reassurance was helpful as it’s difficult to know what to do with tiny kitties who can’t indicate what’s wrong. My kitty has been recovering well. All advice given was easy to follow.

Thank you again for another stress free event to the team from Pawsquad.

Year two with this pet insurance and I’m still purring with satisfaction. Both of my cat babies are insured (because they own my heart and my wallet). I recently used their online vet consultation and was pleasantly surprised — no waiting rooms, no cat carriers, and no dramatic yowling (from them or me). The best part? I got to chat instead of make a phone call. As someone who treats phone calls like a horror movie, this was a huge win. Fast, easy, and drama-free — just the way my cats like their snacks and I like my vet services. Highly recommend!

Paid the fee and no one answered the video call, and no one’s replied to my emails. What a scam, when you’d desperate for advice for your sick animal you’d try anything

I have PawSquad included in my insurance plan and have tried to use the PawSquad app on a couple of occasions but had connection issues - one downside is being unable to switch between other apps whilst in the queue, for example.
However I stuck it out a couple of days ago when my dog went lame. I was connected within 5 minutes and had a video call with a vet, until unfortunately this was terminated for an unknown reason. I was unable to request to reconnect to the same vet which I feel there should be the option to do, so had to wait another 5-10 minutes to begin a new consultation with a different vet.

The vets seemed knowledgeable, comfortable in assessing via video call and provided thorough explanations and advice. Ultimately it saved me potentially hundreds of pounds in emergency vet fees, and I will use the service again.

I had to contact the online vet as I was worried about my puppy. The vet I spoke to was very thorough asking me relevant questions and via video checking my puppy out as a physical vet would have done.
Puppy all recovered now

A quick response on a video call and an equally quick diagnosis of the problem which cleared up quite quickly. We were reassured at the time to know it was unlikely to be serious.