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Perfect Shutters レビュー 

1,590
•
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

Second time we have used Perfect Shutters highly recommend them nothing too Much trouble . From first appointment to discussing products and fitting everyone so nice helpful and you get up dates on y... もっと見る

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5つ星のうち5の評価

Their staff were both polite and Friendly. They kept me informed at all stages. Their price was good. They were upfront about likely timescales. The personnel who attended at my home (to measure up or... もっと見る

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5つ星のうち5の評価

From start to finish lovely friendly people, Firstly the man who came to show us options of the shutter blinds I’ve forgotten his name sorry but it was (Josh’s dad ) was lovely & friendly & his k... もっと見る

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5つ星のうち5の評価

Perfect shutters has been first class from start to finish always kept me up to date with all info. every member of the team that I met were helpful friendly professional. My shutters were installed y... もっと見る

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企業情報

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Perfect Shutters について

当該企業による記述

Perfect Shutters
Made-to-measure Perfect Shutters in a customer home

North West shutter specialists

Make every room feel considered

Perfect Shutters creates made-to-measure shutters that complement how your home looks, feels and works. From your first home visit to the final fitting, every detail is planned with care.

Price promise Flexible finance 10-year guarantee

The Perfect approach

Guidance, craftsmanship and a finish that lasts

Visit a showroom or arrange a free home design visit. Our team will help you explore styles, materials and finishes, then survey and install your shutters precisely.

Full-height shutters in a customer home

Made for your space

Shutters in a customer home

Crafted around life

Discover full-height, café-style, bay window, door and custom-shape shutters, all tailored to your home.

Explore Perfect Shutters

連絡先

4.8

優良

TrustScore 5段階評価の5

1590件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 84%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(1,590)

過去12か月のレビュー数: 252件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

From the very start of me deciding to…

From the very start of me deciding to get shutters fitted everyone was so very friendly, from the staff in the showroom, the person who measured,to the people who fitted the shutters, and of course not forgetting the person who let me know what was happening every step of the way. Thank you ALL.

2026年5月8日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your wonderful review. We’re so pleased to hear you received friendly and helpful service at every stage, from visiting our showroom and having your windows measured to receiving regular updates and having your shutters fitted.

We’ll be sure to pass your lovely feedback on to everyone involved.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

All fitted buy great guys

All fitted buy great guys who came out to fit and explained everything and how to use and clean shutters fast service very friendly staff

2026年5月8日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our fitting team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

From the initial consultation to…

From the initial consultation to fitting, the customer service was excellent with queries answered promptly.
Big shout out to those who fitted the shutters- Jamie and Owen, who did an amazing job and left my house spotless post fitting.

2026年5月14日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

other companies take note - fabulous

this is how companies should do business. they are straightforward, available, competitve pricing, i knew what was happening at every stage of the order, the people are great and the final product looks amazing. the lead time is long but hey ho! worth it for the peace of mind

2026年5月12日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing and recommending Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

From the initial phone call to having…

From the initial phone call to having my blinds fitted today the service I receivedwas first class. Jamie x Owen who fitted the blinds were superb x very accommodating, respectful to my home. Absolutely delighted with my blinds

2026年5月11日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our fitting team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Outstanding service

Had the pleasure of having my shutters fitted today by two exceptional lads, John and Trevor. They were on time, really pleasant and even removed their shoes as soon as they entered my home. Once the shutters
were beautifully fitted, they collected all packaging and vacuumed each room. I am really delighted with the first class service and shutters look amazing. Thank you.

2026年5月8日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our fitting team provided fast and friendly service, explaining how to use and care for your new shutters.

We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Can’t recommend this company enough

Can’t recommend this company enough. Every member of staff from the people you speak to on the phone or by email, and the people who come to visit you at home to choose your shutters and install them have been extremely professional, polite, friendly & patient. Everything has been seamless and we love our shutters. We had some installed by this company years ago and they are such good quality they still look new, we’ve recently added more and the quality is still the same high standard. Thank you!

2026年4月28日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Perfect Shutters gives professional perfection

The service offered from start to completion was excellent. We had updates regarding the order availability and choice of day and time for the fitting of the shutters.Dylan and Flinn were not only polite, respectful of home but completed the fitting of the shutters in a professional clean and tidy manner.

2026年4月24日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our fitting team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Brilliant service and fantastic…

Brilliant service and fantastic shutters!

Excellent communication throughout.

Managed brilliantly with initial visit, proper measure up then installation. All with friendly, helpful staff.

Quick, easy clean installation. Thank you!

I would highly recommend 🙏🤩

2026年4月22日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Quality blinds and finish

Delays on fitting where dissapointing, quoted Oct 25 Full depodit payed Dec, fitted Apr 2, not the best, price match and 12mth payments are so useful, fitters where great, very tidy, explained how to use them thoroughly.

2026年4月21日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

A really good service from the initial…

A really good service from the initial planning and survey stage to delivery and fitting of the shutters. The service team also kept us updated throughout the whole process. The shutters look great, are well made and were very reasonably priced.

2026年4月21日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Five star service

Rating: ⭐⭐⭐⭐⭐
"Huge thanks to [Jamie] and [Jake] for the flawless installation of our new plantation shutters today! They arrived Early, worked quickly, and the attention to detail was top-notch. The shutters look incredible and have completely transformed the room. Professional, tidy, and genuinely nice guys—I couldn’t recommend them more highly!"

2026年4月7日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our fitting team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Sales team were great and didn’t push. Fitting team were amazing and quick. Only a small issue which was pointed out and fixed in just over a day

2026年3月31日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Perfect shutters installation FANTASTIC

3 installers came yesterday to fit our shuttters, I was so pleased not only with the blinds but the staff, quiet but got the job done and very pleasant, hard workers they just came in did the job cleaned up everything and was a pleasure to have them, I do usually say that as there is always something isn’t there but I can’t fault Jamie, Jake and Flinn at all. Thanks guys and well done for leaving my properly in perfect condition, no rubbish they cleaned up everything, did t even know they had been apart from the amazing gorgeous new shutters!

2026年3月25日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for your lovely review. We’re so pleased to hear that our fitting team provided fast and friendly service, explaining how to use and care for your new shutters. We’ll be sure to pass your wonderful feedback on to them.

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち1の評価

A masterclass in poor communication...

I am writing this review to express my profound disappointment with the administrative handling of my order. While the final product and the installation team were excellent, the journey to get there was unacceptable.
​After paying a deposit on 04/11, I experienced a pattern of total communication silence. I had to personally initiate contact on 18/12, six weeks later, only to discover an administrative 'mix-up' meant my order hadn't even been processed. Despite being offered a gesture of goodwill for the delay, the promised follow-up on 05/01 never happened. I had to chase again on 04/02, only to find my order would now take over four months to arrive.
​The installation team, who arrived on 13/03, were the sole highlight of this experience: polite, hardworking, and professional. Unfortunately, my attempt to provide this positive feedback was met with further silence. When I called to follow up today, I was met with a defensive and ill-informed Sales Manager who seemed more interested in reading file notes than addressing the breakdown in service.
​As a customer service professional myself, I understand that mistakes happen. However, the lack of proactive communication and the difficulty in reaching someone with the authority to resolve complaints is staggering. I am still awaiting a call from the Sales Director, Michael; hopefully, it arrives before the end of the year.

2026年3月13日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

HI Liam,

We're sorry to see you've chosen to leave a 1-star review.

We appreciate that the level of communication you experienced during your original order fell short of the standards we aim to deliver. The delay was caused by an administrative error during one of our busiest trading periods in the lead-up to Christmas, and we discussed your concerns in detail, apologised, and offered a partial refund as a gesture of goodwill that went well beyond what we would ordinarily provide.

We're pleased that, despite the issues you encountered during the ordering process, you were delighted with your shutters and the installation team - so much so that you returned to us to discuss purchasing additional shutters for your home.

As part of rebuilding your confidence in us, we also committed to offering you a discounted price on your next order. Our team spent considerable time working with you to agree a price that was fair to both parties. Unfortunately, the level of discount you were seeking went beyond what we could reasonably offer. While we always aim to be as accommodating as possible, we also have a responsibility to remain fair and consistent to all of our customers.

We always strive to resolve issues fairly and reasonably, and we believe the partial refund we provided, together with the discounted price we offered on your next order, demonstrated our commitment to putting things right. It is therefore disappointing that this 1-star review appears to reflect our decision not to offer a further discount, rather than the quality of the shutters you received or the professionalism of our installation team, both of which you have acknowledged.

We remain proud of the quality of our products and our installation service, and we continue to review and improve our communication processes. While we're sorry that we were unable to reach an outcome that met your expectations, we believe we acted fairly, reasonably, and in good faith throughout.

5つ星のうち5の評価

From the initial visit for quote to…

From the initial visit for quote to supply till the day they have been fitted all 5 star ⭐ service highly recommended

2026年3月20日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

5つ星のうち5の評価

Absolutely amazing company excellent…

Absolutely amazing company excellent service from start to finish would highly recommend them

2026年3月19日
自発的なレビュー
Perfect Shutters ロゴ

Perfect Shutters からの回答

Thank you for choosing Perfect Shutters! 💛

The Perfect Shutters Team

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