Perfect Shutters レビュー 1,481

Brilliant service and fantastic shutters!

Excellent communication throughout.

Managed brilliantly with initial visit, proper measure up then installation. All with friendly, helpful staff.

Quick, easy clean installation. Thank you!

I would highly recommend 🙏🤩

Delays on fitting where dissapointing, quoted Oct 25 Full depodit payed Dec, fitted Apr 2, not the best, price match and 12mth payments are so useful, fitters where great, very tidy, explained how to use them thoroughly.

A really good service from the initial planning and survey stage to delivery and fitting of the shutters. The service team also kept us updated throughout the whole process. The shutters look great, are well made and were very reasonably priced.

Rating: ⭐⭐⭐⭐⭐
"Huge thanks to [Jamie] and [Jake] for the flawless installation of our new plantation shutters today! They arrived Early, worked quickly, and the attention to detail was top-notch. The shutters look incredible and have completely transformed the room. Professional, tidy, and genuinely nice guys—I couldn’t recommend them more highly!"

Excellent service from start to finish. Sales team were great and didn’t push. Fitting team were amazing and quick. Only a small issue which was pointed out and fixed in just over a day

3 installers came yesterday to fit our shuttters, I was so pleased not only with the blinds but the staff, quiet but got the job done and very pleasant, hard workers they just came in did the job cleaned up everything and was a pleasure to have them, I do usually say that as there is always something isn’t there but I can’t fault Jamie, Jake and Flinn at all. Thanks guys and well done for leaving my properly in perfect condition, no rubbish they cleaned up everything, did t even know they had been apart from the amazing gorgeous new shutters!

I am writing this review to express my profound disappointment with the administrative handling of my order. While the final product and the installation team were excellent, the journey to get there was unacceptable.
​After paying a deposit on 04/11, I experienced a pattern of total communication silence. I had to personally initiate contact on 18/12, six weeks later, only to discover an administrative 'mix-up' meant my order hadn't even been processed. Despite being offered a gesture of goodwill for the delay, the promised follow-up on 05/01 never happened. I had to chase again on 04/02, only to find my order would now take over four months to arrive.
​The installation team, who arrived on 13/03, were the sole highlight of this experience: polite, hardworking, and professional. Unfortunately, my attempt to provide this positive feedback was met with further silence. When I called to follow up today, I was met with a defensive and ill-informed Sales Manager who seemed more interested in reading file notes than addressing the breakdown in service.
​As a customer service professional myself, I understand that mistakes happen. However, the lack of proactive communication and the difficulty in reaching someone with the authority to resolve complaints is staggering. I am still awaiting a call from the Sales Director, Michael; hopefully, it arrives before the end of the year.

From the initial visit for quote to supply till the day they have been fitted all 5 star ⭐ service highly recommended

Absolutely amazing company excellent service from start to finish would highly recommend them

Great communication, product and installation. Very happy with service from perfect shutters.

Excellent customer service throughout the process, from our initial enquiry through to fitting.

Couldn’t fault the service at all. Staff were very polite and helpful. Shutters are beautiful and have improved our home. Lovely quality and were not as expensive as we thought they would be. Will recommend without hesitation.

The quality of the shutters, service and fitting were exceptional. Thank you

We purchased perfect shutters for our laundry in bathroom. They suggested us the material and colour, fitted them perfectly, now we have a tidy, clean and well looking space

Perfect shutters,what can I say but Perfect!from my first phone call,quickly had a man round to measure up,he was friendly and gave some great advice!customer service is excellent,the ladies on the phone were very informative and helpful during the process which took 14 weeks,worth the wait!Jamie and Jake fitted 3 full bay window shutters,they've transformed my bungalow into exactly what I imagined and more!I would 100%recommend this company. Absolutely fantastic!

The professionalism and politeness

Very happy with my new shutters and many thanks to Jamie and Jake for doing a great job fitting my new shutters.

Had a really bad experience with this company , the lies that they told me each time I called ! They never kept there word , they never called me back and the numerous emails I sent with no reply back from them !! Please be very wary as I was recommended to go with them . I finally got a response and there answer was they will make sure this never happens again . All this was going on since June 2025 and carried on untill febuary 2026. The way I was treated was appalling .

Kept in contact, updates via email and txt
Everything went as I was told
The fitters were great Jamie and Jake friendly and polite took all the rubbish away and went through how to take care of the blinds . Would definitely recommend the company to friends Good quality blinds and value for money. Look great 😊