Pets Purest レビュヌ 

1,257
•
TrustScore 5段階評䟡の4.5

4.5

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5぀星のうち4の評䟡

Everything I’ve purchased from Pets Purest has been absolutely brilliant. Pumpkin Powder, Calming Drops, Itch Drops & Joint Support Salmon Oil are used daily. The subscription service is also a great... もっず芋る

5぀星のうち5の評䟡

Took my dog off medication from vets for arthritis and started giving her turmeric, 1 capsule daily,she's 10 years old and her arthritis is not severe but wanted to still ease her pain and it works ,s... もっず芋る

5぀星のうち4の評䟡

I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I c... もっず芋る

5぀星のうち5の評䟡

Really pleased with the products for my dog, have bought bone broth powder and previously, salmon oil. Good price and prompt delivery.

䌁業情報

  1. ペット甚品店
  2. ・
  3. ペットショップ
  4. 家畜飌料販売業者

圓該䌁業による蚘述

Pets Purest is a small family business and the UK’s first pet supplement brand prioritising daily pet wellbeing. We provide a range of 100% natural treats, supplements and hygiene products to help keep pets feeling healthy from the inside out! We're passionate about pet wellbeing and our promise is to support pet owners (and their pets!) on a journey of daily wellness and lifelong happiness


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4.5

優良

TrustScore 5段階評䟡の4.5

1257件のレビュヌ

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通垞1カ月以䞊経っおから回答

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4.5

すべおのレビュヌ

(1,257)

過去12か月のレビュヌ数: 27ä»¶

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5぀星のうち5の評䟡

Excellent healthy products

Very easy to order on the website, smooth check-out and very quick delivery.
My last purchase was Salmon oil, sausage treats and Bone broth. All very good products for my dogs who love them.
I'm happy with the quality again like all other products from Pets Purest.
Highly recommended.

2023幎2月10日
自発的なレビュヌ
5぀星のうち4の評䟡

Goods arrived promptly

I was impressed with the prompt arrival of the goods ( Dental Spray). As I have only been using it for 5 days I can't comment on its efficacy. However, my over sensitive greyhound has got used to it so I am hopeful it will help to make her terrible breath less terrible! Ex-racing greyhounds are renowned for their poor teeth so I am circumspect about the overall result (she has had two lots of teeth removed and I am reluctant to repeat the procedure as she is nearly 11).

2023幎3月25日
5぀星のうち1の評䟡

Wouldn't know haven't received my order


Wouldn't know haven't received my order despite paying for it and no notification regarding delivery. Says Royal Mail awaiting delivery.

Have emailed twice not even an acknowledgement of receipt of emails.

Definitely won't use again.

2023幎3月25日
Pets Purest ロゎ

Pets Purest からの回答

Good afternoon Angela,

Thank you very much for your review, we massively appreciate any and all feedback as it helps up to improve over time.

We sincerely apologise for this and any inconveniences caused as a result. I have emailed you to inform you that a replacement has been sent out to you and should be with you in the upcoming days. We have also recently brought Customer Service back inhouse to ensure each of our customer's experience is the best possible.

Please let me know if there is anything else I can help you with.

Have a lovely day.

Kind regards and further apologies,

Jess

5぀星のうち1の評䟡

Rubbish delivery service

I ordered 2 packets of bone broth as we were going away and thought this would be easier than making it up from my usual powder I buy. They took order and my money but a week on I've heard nothing further despite sending an email and contacting them via the contact form. Not even an acknowledgement which I find extremely rude. They say they deliver within 3-5 working days but looking at the tracking Royal Mail are still awaiting my package 7 days on!! Absolutely rubbish!!

2023幎4月1日
自発的なレビュヌ
Pets Purest ロゎ

Pets Purest からの回答

Hi Angela,

Thank you very much for your review, as a small business, any and all feedback is vital for us to improve.

We sincerely apologise for the delayed response to your email. We have recently brought Customer Service back inhouse to ensure each of our customer's experience is the best possible.

We have reached out to you and replacement has been sent out to you.

If there is anything else I can help you with, please contact me personally at jess@petspurest.com and I will ensure any queries are resolved as quickly as possible.

I hope you have a lovely day!

Kind regards and further apologies,

Jess

5぀星のうち3の評䟡

No refund given

The treats are of a nice standard, however my delivery was incomplete as an item had been taken off, but I have not received a refund for the missing item. I have sent an message to the company regarding the refund and haven't had anything from the company. Such a shame having to chase a refund. The quality of customer service seems quite low.

2023幎3月24日
Pets Purest ロゎ

Pets Purest からの回答

Hi there,

Thank you very much for your review, I hope you have had a great start to your week.

We sincerely apologise for this. We have reached out to you and a refund has been processed. As a small business, we strive to give our customers the best experience that we can, and we will ensure that this does not happen in future. As of this week, we have brought customer service back in house to make sure that this is the case.

If there is anything else I can do to help, please contact me personally at jess@petspurest.com.

I hope you have a lovely day!

Kind regards and further apologies,

Jess

5぀星のうち1の評䟡

I have not received my order

I have not received my order. Still waiting

2023幎3月23日
Pets Purest ロゎ

Pets Purest からの回答

Hi Luica,

Thank you very much for your review, I hope you have had a lovely day so far.

We sincerely apologise for any delays with your order.

I have emailed you personally regarding your missing order, and I will ensure this is resolved for you as quickly as possible.

I look forward to hearing from you.

Kind regards and further apologies,

Jess

5぀星のうち5の評䟡

Love the products

Love the products! Our dog is very fussy with food so worried should wouldn’t take the supplements - didn’t need to worry as she had no problems taking them. Delivery was also very quick - very impressed!

2023幎3月23日

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