PhilipAlexander Estate Agents  レビュー 93

Do not waste your time with this company unless you find your dream house. They are painfully lazy, unprofessional and clueless.

We had multiple viewings on multiple properties for purchase over the course of 8 months. Every time the agent had absolutely no idea about any information on the properties - "I dont know that, let me find out and ill come back to you". No one ever came back to us, ever. When we would chase, we would be met with huffs and puffs and "what is it you want to know exactly?"- demonstrating they have no desire to do the work or follow up. They once sent a very young lad in his dads suite who looked like he was only concentrating on not throwing up lasts nights pints, and quite literally just shook or nodded his head at our questions.

If you dont care about any info on the properties because you have lots of money for investing, these people are perfect. If you care even an ounce about the property you are buying with your hard earned life savings, stay far far away.

I offer my sincere gratitude to Philip Alexander for the time, work, and effort that Alex and the team invested in the sale of my house.

From the first phone call through to the completion of the sale, Alex, Adam, Rob, Bradley and the entire team at Philip Alexander were absolutely professional, thoroughly diligent, and, most importantly, respectful and courteous to me.

They possess an incredible knowledge of the market they operate in. Their approach to my house sale was consistently open, transparent, and rational.

I was highly impressed with their work ethic and their ability to effectively and seamlessly checklist all the necessary information for marketing and advertising my property.

The significant behind-the-scenes workload often goes unnoticed by clients, but Philip Alexander’s dedication presented itself so concisely in all my interactions as the sale progressed and ultimately completed.

I have no hesitation in recommending Philip Alexander to anyone seeking guidance and insight in all things real estate.

My thanks and best wishes to Alex and his colleagues for all that they have done.

Once I had established what the problem was at our tenanted property Tierney Reynolds did a great job managing communication between us and the tenants as we arranged for a company to sort out the matter involved. She also sorted out the tenant arranging a parking permit for our contractor. She was quick and efficient and helped make the transaction painless and satisfactory for all concerned.

I’ve had mixed experiences with Philip Alexander Estate Agents over the years. While some moments were frustrating, others were made much better thanks to the efforts of certain staff members. Special shoutout to Lauren and Elliott for their professionalism, patience, and quick responses—they really stood out during my dealings with them. Overall, the service has its ups and downs, but it’s decent enough if you’re in north London. Solid 3 stars from me.

I recently rented a flat for 4 years via Philip Alexander and was very happy with the service I received. Helena Fyer and Paris Middleweek are friendly and efficient. I would definitely recommend them

I was very pleased with Philip Alexander. Bobby, Elliott and colleagues were super supportive throughout the process. I have bought and sold a number of properties, and this is the best Estate Agent I have had. I recommend them highly.

I would recommend Philip Alexander without hesitation to anyone buying, renting or selling in north London. Due to an unpredictable set of circumstances, I spent more than three years trying to sell my flat. Initially I dealt with Rob, who was really informed and proactive. For more than two years, I worked closely with Elliott, who I believe has the patience of a saint along with absolute tenacity and grit to support a sale going through. Throughout the process, I was based in Scotland. Philip Alexander were never phased by this and worked really closely to keep me up to date every step of the way. It is difficult to find an estate agents where you feel supported and listened to. I am so appreciative of every phonecall, WhatsApp and email and there were a lot of them! Elliott, I am so very grateful. Thank you.

Bobby and Elliott are the best team. They answered every email promptly, and made the process of purchasing a flat less hectic. They were informed, kind, patient and really supportive. I would highly recommend them, they never made us feel left out, stupid, or kept in the dark; this was especially helpful as it was our first home purchase.
Great company, always on top of the purchase, every step of the way.

We recently had an excellent experience with PhilipAlexander Estate Agents. The team was incredibly responsive, knowledgeable, and dedicated to resolving the issues we had with our property.

From the start, they demonstrated exceptional professionalism and attention to detail, ensuring that every concern was addressed promptly and effectively. Their proactive approach and commitment to customer satisfaction truly set them apart.

It's rare to encounter such outstanding customer service in the industry. We are grateful for their hard work and dedication. PhilipAlexander is undoubtedly a reliable and professional agency. Thank you for providing such an excellent experience.

Paris was really helpful and keeps in touch well whenever we have a problem or need to communicate with the landlady.

Really efficient. Gives real peace of mind, they just sort any problems out straight away.

I have rented with Philip Alexander for a number of years and they are the best property managers I’ve ever dealt with! Lauren and the team were always very responsive and helpful and also made the end of tenancy process really smooth and easy.

Bobby and Elliot did a great job helping communication with the vendor and providing me access to inspect the property ... end result was completion in 2 1/2 months. Thanks guys.

Very helpful, prompt and communicative during out house buying process. We never needed to wait long for a response to a question and they were always very open and welcoming!

Philip Alexander were extremely helpful in completing our purchase in March.

Elliott was so easy to work with and was always prompt in chasing up any bit and pieces we asked for.

We were very satisfied with his approach and it made a difficult purchase a lot easier to deal with.

Absolutely would reccommend!

So happy with Philip Alexander Estate/Letting Agents in Hornsey North London. Their professionalism knows no bounds! All the team have been absolutely fantastic and we’ve been with them many years. From being our letting agent to finally assisting us in selling our property. Elliott, thank you for all you did in that respect. A very big thank you to all the team!

I used PhilipAlexander for both my purchase and sale and they are highly recommended. Quick and efficient throughout the process, they made the all conveyancing process easier and stress free.

We've had a lot of trouble with estate agents, conveyancing solicitors, sellers, and buyers - pretty much everyone - on the two occasions we've had to buy and/or sell a flat. I'm sure most people can relate. Despite this, Philip Alexander were the one beacon of professionalism the whole time, and the only people involved in the move that we didn't at some point want to scream at. In particular, Elliott was constantly available, calm, reassuring, and knowledgable and went out of his way to resolve some tricky situations. We will certainly be coming back to Philip Alexander when it comes time to move again.

Elliot was super helpful throughout the process and responded very quickly to any questions I had. As a first time buyer I felt supported and that they had a lot of experience. Highly recommend.

We just moved out of a flat we rented through Philip Alexander for over three years. They have always been really helpful and quick to act on any issue or question. The last year or so we dealt only with Lauren and it was an absolute pleasure. She is extremely quick to act and help in any situation and is a pleasure to deal with. I would highly recommend renting with Philip Alexander to anyone looking to rent in the areas they cover.