Constant buffering and freezing on all sports channels, yet not on movies etc? Tech are unable to offer /suggest any solution despite several attempts. EPG does not update automatically and requires... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Stay away from this service. Channels missing, some not playing, channels mixed, keep buffering, watching football is a pain, delay in receiving live matches. Called several times to complain, their... もっと見る
Hi, my subscription runs out on the 23rd of December. I have sent numerous emails trying to renew for the past six weeks with no response. I have had an account with an agent for three years but th... もっと見る
Hi I purchased a subscription 4 days ago and still not received any login details I've tried ringing but no one answers and I've emailed 4 times and no one has got back to me don't know what else to d... もっと見る
企業情報
連絡先
Unit F, Winston Business Park ,Churchill Way, S35 2PS, Sheffield, 英国
- +44 114 4630028
- help@ph.hello
- www.phtvmedia.com
Constant buffering and freezing on all…
Constant buffering and freezing on all sports channels, yet not on movies etc? Tech are unable to offer /suggest any solution despite several attempts. EPG does not update automatically and requires constant updating manually. Not ideal.
SO infuriating. Waste of money.
Honestly, THE most infuriating thing in the world… every single match I watch it freezes every 5-10 seconds. I have to change channel and go back for another 10 seconds of viewing. No one to speak to, no help, have paid for the year and haven’t watched a single game without continuous freezing. I’m honestly on the edge of smashing the TV it’s so annoying. Do NOT waste your money on PHTV Media.
i have had this phtv since 2021
i have had this phtv since 2021, now its stopped working but the company keep telling me there are no issues, but there clearly is. we cannot watch the tv it keeps stopping and freezing all the time, no help at all from the PHTV people.
PHTV and refund refusals
I had a subscription with PHTV for some time and was quite satisfied. However, when I had a dispute with their sister company Surfsmart over unauthorised deductions from my bank account, PHTV decided to cancel my subscription, £34.95, and terminated the service. Despite numerous emails PHTV refuse to refund the subscription and have now blocked my email address. There is a telephone number listed for PHTV but it is a fake number, indicating this is a company not to be trusted.
Renewal.
Hi, my subscription runs out on the 23rd of December. I have sent numerous emails trying to renew for the past six weeks with no response.
I have had an account with an agent for three years but they have unfortunately stopped doing renewals and are uncontactable. I have tried the phone number and the only response I am given is to email.
Can somebody please advise me how to renew, as I don't want to lose this service.
Love the guy replying to bad reviews hahaha
Just looking at the guy reply to negitive reviews haha calm down numpty edit and yet your here replying ya g i m p
Renewal
Hi, I have a subscription with yourselves and it has been fantastic. I'm trying to renew as it runs out on Friday. I can't seem to find any options to do so. Any advice as I don't want to lose this amazing service. Thank you.
Hi I purchased a subscription 4 days…
Hi I purchased a subscription 4 days ago and still not received any login details I've tried ringing but no one answers and I've emailed 4 times and no one has got back to me don't know what else to do beginning to think its a scam. I hope it isn't
Really good app
Really good app , easy to install and easy to use and if you are having any trouble, they deal with it very quick
Probably the best iptv I've had and…
Probably the best iptv I've had and I've had loads over 2 years subscriptions had no problems at all with this company I guess the negative reviews are ones with poor Internet keep it up guys great service.

PH からの回答
It's ok but football keeps freezing
It's ok but football keeps freezing
Happens during most of games
If they could sort it out it would be great
Been having nothing but problems since…
Been having nothing but problems since signing up , now canceled my subscription and refuse refund, stay away worst company

PH からの回答
Been a customer for about a year and as…
Been a customer for about a year and as others have said hsd an occasional blip but definitely one of the best iptv services have ever tried with a top notch customer service.
Have had a subscription for two years…
Have had a subscription for two years now. Unfortunately unless the continuous freezing of films stops I won’t be renewing in a months time. I have 1gb full fibre so that’s not the issue. Watching via a fire stick.
Been using PHTV for nearly a year and…
Been using PHTV for nearly a year and it’s great. Had a few hiccups here and there but in general it works really well and have very few complaints. Only thing I would say is that when you do have an issue, the response time isn’t the best. I’ve had an issue logging in for the past 4 hours and supposed to be having friends round to watch the UFC but looks like that isn’t going to happen now which is quite disappointing.
Do not trust these Indian scam masters
Do not trust these Indian scam masters.
Even sent me a picture of my Mrs and me at the airport with a sinister message.
Nothing worked, got nothing for my money.
Thieving lying scamming...email me and I'll share what they say AFTER stealing your money. Do not trust them, they're liars and thieves 1000000%
Ive had phtv for around 6month
Ive had phtv for around 6month, service is fantastic, lots of live tv channels to watch from around the world, including all sports. Lots of movies to watch on demand including cinema movies. Always works perfectly. Great customer service on live chat, cant fault this company at all. 1st time ive ever had iptv and worth every penny
This company is awesome ..the service…
This company is awesome ..the service is second to none..not sure why some bad reviews as I've had no problems. Renews straight away every month as I pay monthly..customer service is also great and fast.

PH からの回答
Fantastic service
Fantastic service, been here a while now and the customer service you get is outstanding, any little problems dealt with straight away
One if the best out there.
Early days
Early days but the service received so far has been excellent, in fact,difficult to say how it could possibly be improved. Customer Support and PHTV has exceeded my expectations and have now been able to cancel my NF subscription. Thanks
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。






