レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

About 3 years ago, the limit of 3 saves a day started, so I signed up for a light user pay tier of 75¢ a month. Unlimited saves, still with ads, only the horrible "free" fonts. There was no email... もっと見る

企業が回答しました

5つ星のうち1の評価

Pixlr charged me for an auto-renewal I did not authorize. I requested cancellation and a refund within 24 hours of the charge. They ignored my request for eleven days. When they finally responded,... もっと見る

企業が回答しました

5つ星のうち1の評価

Total garbage how Pixlr has changed. I subscribed over October for retouching my headshots. And after adding new ones a few months, NOTHING was working. AI tools, background change, nothing. Just... もっと見る

企業が回答しました

5つ星のうち5の評価

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more... もっと見る

企業が回答しました

企業情報

  1. 電子機器・テクノロジー

さまざまな外部ソースから提供された情報

Pixlr is a free online photo editor. Edit, adjust and filter your images. No registration jump right in!


連絡先

1.7

ひどい

TrustScore 5段階評価の1.5

137件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

No notice that saves are limited to 3 a day

About 3 years ago, the limit of 3 saves a day started, so I signed up for a light user pay tier of 75¢ a month. Unlimited saves, still with ads, only the horrible "free" fonts. There was no email or notification that the program would become useless unless $2.49 a month was paid. And my several hundred credits disappeared.

2026年4月14日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,

Our entry-level tier for an ad-free experience and unlimited downloads is the Plus plan, available at $2.49 per month. Regarding your concerns about your previous subscription and missing credits, we would like to investigate this for you immediately.

Please reach out to us at info@pixlr.com so we can trace your account and verify the status of your subscription and credits. We want to ensure this is resolved for you as quickly as possible.

Thank you.

Pixlr Team.

5つ星のうち1の評価

If this happens to you, file a complaint with your state AG immediately

Pixlr charged me for an auto-renewal I did not authorize. I requested cancellation and a refund within 24 hours of the charge. They ignored my request for eleven days. When they finally responded, they cited their Terms of Use to refuse the refund and advised me to "continue using the service until the end of the cycle."
That is not a refund policy. That is a company deciding to keep money it was asked to return.
A formal consumer complaint has been filed against Pixlr Pte. Ltd. with the relevant state Attorney General for unauthorized renewal and refusal to refund.
Auto-renewal subscribers in the United States should be aware that a blanket no-refund clause does not override consumer protection law. If this happens to you, file a complaint with your state Attorney General and dispute the charge with your bank. Both processes take less time than waiting for Pixlr support to respond. One star is generous.

2026年4月10日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,

Thank you for reaching out to Pixlr.

The first email we received from your end was only today.

We follows a no refund terms but it is subjected to consideration depending on the situation.

If you encounter any error in the charges or incorrect charges, we do escalate such request.

Thank you for your kind understanding.

5つ星のうち1の評価

Far too much censorship

Far too much censorship. Hamless posts flagged as sensitive etc. I pay for this so get out of my creations.

2026年3月25日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr.
If you found a generation to be incorrectly blocked, kindly email to info@pixlr.com with more details and the team can investigate further.
Hope to hear from you soon.

5つ星のうち3の評価

The ads are annoying

The actual photo editor is okay, just the ads are annoying. After 15 seconds of editing, the browser goes into fullscreen and plays an ad.

2026年3月22日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr.
The ads are there in order for us to maintain and upgrade the mobile application.
To gain an ad free access, you may subscribe to our Pixlr mobile subscription plan.
Thank you for your support and kind understanding.

5つ星のうち1の評価

The face-changing feature in the free…

The face-changing feature in the free trial was very good, but after the free trial feature was removed, the program became very bad and the only feature was the free trial. I spent almost $80 on a trivial program!

2026年3月21日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr and your feedback.
KIndly advise if you encounter an issue after the trial renewed into the standard plan?
If you encountered any error, kindly email to info@pixlr.com from your registrered email address and the team can assist you.

5つ星のうち1の評価

shitiest website you can even experience.

shitiest website you can even experience, very irritating experience.

2026年3月18日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr.
We apologize for any poor experience you may have encountered.
For us to assist you, kindly email to info@pixlr.com with further details and our team will be happy to get back to you.

5つ星のうち1の評価

Use at your own risk

It is hard to use so I didn't use it after the first day of the free trial. When I went to cancel it after 7 days, they had already charged me and told me I was out of luck. Use at your own risk. I just received a generic reply from Pixlr saying to contact them if I needed assistance. I did contact them and they did not help me.

2026年3月1日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr. Kindly email us again at info@pixlr.com so our team can investigate on the case for you and taking corrective action. Thank you.

5つ星のうち1の評価

Absolute garbage.

Absolute garbage.

2026年2月18日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,

We're here to help and want to ensure you have a positive experience with our tools.

If you're facing any issues or need assistance, please don't hesitate to reach out to us at info@pixlr.com.

We'd be glad to support you and address any concerns.

Thank you.
Pixlr Team.

5つ星のうち1の評価

Has gone trash since 2025

Total garbage how Pixlr has changed. I subscribed over October for retouching my headshots. And after adding new ones a few months, NOTHING was working. AI tools, background change, nothing. Just a faulty broken server with only info@gmail for a Support contact.
Seriously? I realize many platforms have AI now. But to cheapen on subscribers like this for PAID service is unacceptable.

2026年2月4日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr.
We apologize for the inconvenience that you encountered.
If you encountered any issue with the AI tools, kindly email to info@pixlr.com and the team would assist you the soonest possible.
Thank you for your patience and hope to hear from you soon.

5つ星のうち1の評価

fix your site

it reset all my work for no reason very upset at this site I would NOT recommend to anyone

2026年1月22日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, kindly send your concern to us at info@pixlr.com via your registered email so we can check and assist further with you. Thank you.

5つ星のうち1の評価

Corrupt borderline illegal

Disgusting company, corrupt borderline illegal business practices locking people into subscriptions then denying cancellation.

2026年1月15日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr.
You may control the renewal of your subscription plan from your account page under billing and subscription. If you encounter any issue with deactivating the renewal, you may reach out to info@pixlr.com and the team can assist you.

5つ星のうち5の評価

The overall experience and results are…

The overall experience and results are satisfactory , however i booked a whole year(a few monts ago) and had around 4500 credits still. Now they are suddenly 0 credits. I can still login but no more credits.
I gave you 5 stars instead of 1 cause i know how reviews can affect a business. Please restore my credits?
Salamat

2026年1月14日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr.
Kindly email to info@pixlr.com from the registered email address for the team to investigate further.
Hope to hear from you soon.

5つ星のうち1の評価

bad website

bad website, nasty, it wasted my time!

2026年1月12日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr.
If you encounter an error or bug, you may email to info@pixlr.com with the screenshot and details for us to investigate and advise further.
Hope to hear from you soon.

5つ星のうち1の評価

Refused to give a reasonable refund

Refused to give a reasonable refund

I somewhat impulsively signed up for pixlr's plus subscription and quickly found out the Hard Way that the pixlr plus webpages do not support RAW photo uploads even to save a life, never mind being actually able to PROFESSIONALLY edit them.

I dont understand how a web photo service can consider itself to be PROFESSIONAL if it doesn't even support RAW open source DNG, never mind my ORFs, so I cordially requested a refund of my mere 2.24 U$D, which was FLATLY and DISINGENUOUSLY REFUSED by a lame, unhelpful pixlr support email.

I was provided with a stupid fine-print link to their entire Terms of Service, none of which I deem enforceable anyway, due to their SHARP and SHADY presentation of said terms, in my PROFESSIONAL opinion.

david james shaver online

2025年12月23日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr.
We may not support RAW or DNG format.
However, we do support the standard image format such as JPG, PNG and WebP.
You may convert the file to the respective format to utilize them on our Pixlr editor.

5つ星のうち1の評価

They mentioned 100% free

They mentioned 100% free, but only 3 downloads are free. Scam.

2025年12月25日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr.
The 3 downloads are daily and will reset on a daily basis.
You may get our plus plan at just $2.49 per month to get unlimited daily saves.
Saving a project as PXZ file won't consume any download quota.

5つ星のうち1の評価

Acting unlawfully

DMCC act 2024 'it is now a requirement by law to send a timely reminder ahead of auto renewal dates.'
Pixlr have acted illegally and have taken £68.23 from my account without prior warning. Not only this but also did not warn me of a price increase either. I am awaiting an email responce and a refund!!

*update* they refuse to refund and have totally ignored the DMCC Act 2024. Nice consumer care!!

*update

After writing this I was offered a 11month partial refund , it really should have been 12 months but for arguments sake I let them have it. Good to get it sorted in the long run.

2025年12月5日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr.
At Pixlr, the team follows the terms provided the best we can. If the purchase is incorrect, you may feedback to the team for further escalation.
Thank you for your kind understanding.

5つ星のうち1の評価

Not worth the money

I found this as a first website listed on google, what a terrible experience this was, even after buying the so called "PRO" license the AI editor and the AI generator were utterly bad, never using this again, reviews only corrected me

2025年12月1日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there, thank you for reaching out to Pixlr.
If you encounter difficulty with using the editor and generator, feel free to email to info@pixlr.com and the team can advise further.

5つ星のうち1の評価

What a waste of time

What a waste of time , they lure you to signup on the pretext that its free but when you try to do a basic photo edit, it ask you to pay! why do you do such false advertising!

2025年11月24日
自発的なレビュー
pixlr ロゴ

pixlr からの回答

Hi there,
Thank you for reaching out to Pixlr.
The basic editing options are free.
The option that requires credits are mainly the AI tools which you would need credits before you can use it.
Hope this clarifies.

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