Powertools2u.co.uk レビュー 

892
•
TrustScore 5段階評価の3.5

3.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I had a mixed experience with Powertools2u.co.uk. On the positive side, their prices are competitive, and delivery is impressively fast – my orders arrived next day in some cases, which was fantastic.... もっと見る

5つ星のうち1の評価

Worst service I've encountered. No feedback regarding lack of stock, put on hold for nigh on 30 minutes. Had to call back to be told they've only 20% of the total order available with no firm availab... もっと見る

企業が回答しました

5つ星のうち5の評価

Wow fast delivery mine came the nxt day with dispatch notice same day ordered .the product is amazing easy to assemble and each component has its own place when stored away so u dnt lose anything the... もっと見る

企業が回答しました

5つ星のうち1の評価

Ordered Saturday online Received email on Monday " Your order has shipped" No delivery by Friday and informed. "...unfortunately the issue has happened in the last few hours and prevents us fro... もっと見る

企業情報

  1. 工具店
  2. ・
  3. ねじ提供業者
  4. 安全装置提供業者
  5. 掘削機械提供業者
  6. 建設設備提供業者
  7. 保護服提供業者

当該企業による記述

Power tools, fixings, silicone's sealants and garden equipment. A one stop shop for your tool needs


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3.7

まあまあ

TrustScore 5段階評価の3.5

892件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(892)

過去12か月のレビュー数: 0件

レビューを書く
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5つ星のうち5の評価

What a service!

What a service! chatted online, had some specific storage requirements. Ordered the products, paid and delivered in less than 24 hours the day after. Pallet service, and they also came up good. All in all a great service, would recommend!

2020年10月13日
自発的なレビュー
Powertools2u.co.uk ロゴ

Powertools2u.co.uk からの回答

Thankyou we appreciate your feedback! Danny

5つ星のうち1の評価

Worst service I've encountered

Worst service I've encountered. No feedback regarding lack of stock, put on hold for nigh on 30 minutes. Had to call back to be told they've only 20% of the total order available with no firm availability for the balance.
Appears there is no mechanism in place to contact customers, who pay in advance, of lack of stock. Won't be ordering from here again.

2020年10月12日
自発的なレビュー
Powertools2u.co.uk ロゴ

Powertools2u.co.uk からの回答

My apologies that you didn't experience the service you expected, we are struggling with a lot of product availability due to the current situation and subsequently updates from suppliers on those products. We are trying to stay on top of it, and apologies your order slipped through our net. Jenny

5つ星のうち5の評価

Brick acid

Quick service product was just the job would definitely us powertools2u again and can highly recommend them to anyone who needs building products.

2020年9月30日
自発的なレビュー
5つ星のうち5の評価

Best price on a Bosch hedgetrimmer and fast delivery

Best price around for a Bosch AdvancedHedgeCut 70. Package delivered in perfect condition and very quickly next day - even though I bought at 5pm and was expecting 2 working day delivery. Afterwards, I requested a more detailed invoice than in the order confirmation email, and it was provided promptly - might be an idea to provide customers with this as standard for warranty registration? Registered for extra year's warranty (3 year total) with Bosch online. Recommended.

2020年9月26日
自発的なレビュー
5つ星のうち5の評価

Just took delivery of 1 Makita…

Just took delivery of 1 Makita Shredder, the site said they wouldn't have them in stock until September, so we waited until then before placing our order. Top service, kept in touch for each part of the delivery chain. Arrived on time. Very happy.

2020年9月7日
自発的なレビュー
5つ星のうち1の評価

DO NOT USE THESE PEOPLE you receive an…

DO NOT USE THESE PEOPLE you receive an email to tell you goods on 24hr delivery
Two weeks latter when you have just about given up on receiving goods they arrive, i suspect they have no stocks and once they receive your order they then set about buying the product at best price then selling them on to you. I very much suspect the positive if reviews on here are genuine

2020年8月28日
自発的なレビュー
5つ星のうち5の評価

I needed to replace my old hedge…

I needed to replace my old hedge trimmer and was looking to buy the Bosch 70cm Advanced Hedge Cut model. I came across Powertools2u online and although I had not heard of them previously, thought I'd give them ago.
Really pleased I did, as they were the most competitive of all the Suppliers I had viewed. Ordered the device late on the 30th July, free delivery and it arrived on the 2nd August.

Mick

2020年8月13日
自発的なレビュー
5つ星のうち2の評価

Not Delivered yet

Order not delivered in promised timeframe.

Customer Service said that the order hasn't been shipped yet, despite having received a shipping notification. Was told the wording on the email is wrong and they are waiting on the supplier.

Happy to wait for the product, just tell me when you are experiencing delays, don't just let them happen and leave customers non the wiser.

Edit: Just contacted the supplier who confirms the delay is on their side, and has given me an exact date the product will arrive at the retailer.

2020年8月7日
自発的なレビュー
5つ星のうち1の評価

One star is far too generous!!!

One star is far too generous but it is the minimum this review would allow me to award! Ordered an item on 10 July no 3000011466, received an email confirming goods have been shipped and will be delivered in 4-5 working days. Unsurprisingly nothing received, two emails ignored and numerous telephone calls unanswered. Absolutely appalling customer service no wonder such terrible recent reviews. If no reply in next 24 hours I will be lodging a complaint with my credit card provider and demanding a refund from them.

2020年7月20日
自発的なレビュー
Powertools2u.co.uk ロゴ

Powertools2u.co.uk からの回答

Hi, I have issued the refund today for you. I have investigated the lack of response to your emails unfortunately the customer service agent who deals with powertools2u contact forms had technical issues with his emails, so my apologies that we did not respond. We have had issues with supply and have been trying to keep on top of letting customers know the situation, but as some suppliers are still working on skeleton staff we are not as up to date as we hoped. I completely understand your frustration, and can only apologise. Jenny

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