Prepaiddigitalsolutions レビュヌ 

2,452
•
TrustScore 5段階評䟡の1.5

1.3

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レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Recebi um gift card da AirHelp no valor de 20€. Consegui gastar na Glovo e na Vinted, pois testei em outros sites e dava sempre erro, bem como na PayPal e na Mbway. Restou-me 0,02€ e a validade termin... もっず芋る

5぀星のうち1の評䟡

De l’arnaque !!! J’ai échangé mes points contre une Mastercard de 100€ que je ne parviens pas à récupérer malgré mes appels au service client qui m’ont coûté à chaque fois dix euros, les nombreux just... もっず芋る

5぀星のうち1の評䟡

Forces you to input your personal info, so you can't use this card anonymously versus other ones you can get at a gas station, variety shop etc. That's fair for security reasons. However, even if you... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

scam a nowhere you can use them , after 5 shops card disappeared because was used to many times what a joke :/ prevention of fraud :) ebay not accept them also ces,tesco,amazon,paypal, nowhere for wh... もっず芋る

䌁業が回答したした

䌁業情報


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1.3

ひどい

TrustScore 5段階評䟡の1.5

2452件のレビュヌ

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5぀星のうち1の評䟡

The worst prepaid card company to ever


Reply to Prepaid digital solutions: Hi, thanks for replying. I've checked my inbox and spam and have received a reply. Your blaming me for not entering the CVV correctly. I tried it across 3 companies. My phone carrier and Steam most especially I've never experienced a decline on them before. I've sent a reply accordingly.

The worst prepaid card company to ever exist. I've tried a £5 giftcard on literally every merchant I can think of. Three, Steam, my ISA providers. And every single time an error. For Three (Phone/SIM company): "Transaction Blocking". For Steam (Game store): "Declined due to Block Recurring/Installment Txn logic". Skipton (ISA provider): Merchant not in Network or No Purse Exists. For my Credit Card provider: Merchant not in Network or No Purse Exists. The only way I could pay is via my hosting provider for my machines. Absolutely ridiculous.

2024幎8月29日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Nicholas Yoannou,

Thank you for your feedback and we are sorry to hear that you are having issues using your card. We have located your account and are actively working to resolve your issue. A Customer Success Agent has been assigned to your concern and has reached out to you via email.

For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

Impossible to use with any merchants - clearly a SCAM

Got several cards from them - never been able to use them. I keep getting asked for a one time password they are not able to provide. Their customer service is a bot which does not read message and keep sending the same answer. Would NEVER use again.

edit following their answer: no one has reached out to me via email

2024幎8月26日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Guillaume Dufour,

Thank you for your feedback and we are sorry to hear that you are having difficulties. We have located your account and are actively working to resolve your issue. A Customer Success Agent has been assigned to your concern and has reached out to you via email.

For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

Scam!! Run away

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Akode Nifemi
0 reviews
NG
Rated 1 out of 5 stars
Scam!!!!! don't use them
I received a digital prepaid card few days ago and I was asked to input my Nigerian national identification number which is 11 digits but payment vault site kept insisting it should be 10 digits. Since then they have stopped me from acessing my giftcard, at first they sent me an email to re upload my documents which I did but they kept rejecting my digital Id card even after explaining that for 6 years now, nigeria has stopped issuing the plastic Id card. The other option I have is drivers license which I don't possess.
I have messaged them numerous times but they keep replying with useless not assisting messages that are not related to my request at all.
I have come to realize with each passing hour that this payment vault people are scam and no wonder they changed their name from prepaid digital solutions to payment vault.

Can someone pls explain the reason why payment vault is requesting for a lot of documents to verify just to receive my due prepaid card, when it is not like I'm opening a bank account with them.
I believe this is just a way of preventing people from accessing their money.
Guys this people are scam, they have no intent on giving you your MasterCard. Don't use at all!!!

2024幎8月21日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Akode Nifemi,

Thank you for taking the time to write your review.

We would like to investigate your situation further, but we are unable to locate an account. Please contact us at service@mypaymentvault.com and fill out a ‘Contact Us’ form and then provide us with any additional information to locate your account. For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

Organized scam with Bonusly

Organized scam

They are one of the useless websites I've ever seen in my 34 years long life.
Their prepaid cards can't be used in any shop or website. My Amazon account was suspended due to their service. Amazon didn't accept the prepaid card they provided, it showed as unauthorized/scam attempt.

Bonusly is part of this scam. If your company is using Bonusly, do not attempt to take your bonuses via this scam website. Choose local or Amazon gift cards instead, because you won't be able to use your money if you choose this option.

Hope they will be arrested and buried in the deep garbage of the Internet.

They changed their name to Mypaymentvault.
They probably change their name quite often, so they won't be marked as scammer website.
Be aware of these scammers!

2024幎8月22日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Erdi,

Thank you for taking the time to share your feedback. Since programs and payments vary, we would like to investigate your situation further. Unfortunately, we are unable to locate an account with the information provided.

Please contact us at service@mypaymentvault.com and fill out the ‘Contact Us’ form, be sure to provide us with any additional information to locate your account. For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

I received a $100 gift card from


I received a $100 gift card from Kitchen Aide appliance promotion. When I received the card it had a balance of $96.05. I checked the website and there were 2 small charges from 2 different towns in Florida. I called to find out why these charges were made and got not explanation but if I wanted to dispute it I needed to write emails blah blah blah. Too much work for $3.95. I want it to be known that I am not happy with fees that are not made clear up front or after you get your card. HIDDEN FEES need to STOP!

2024幎8月16日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi SA,

Thanks for providing your feedback. Since programs and payments vary, we would like to investigate your situation further. Unfortunately, we are unable to locate an account under the name provided.

Please contact us at Mypaymentvault.com and fill out a ‘Contact Us’ form and provide us with the information needed to locate your account. For privacy reasons please do not provide contact or account information on this platform.

-Customer Support

5぀星のうち1の評䟡

Sigo sin poder usar las trajetas

Sigo sin poder usar las trajetas. al mismo tiempo la empresa no me da respuestas.

2024幎8月15日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hola Franco Pagella,

Gracias por sus comentarios y lamentamos saber que tiene problemas para usar sus tarjetas. Hemos localizado su cuenta y estamos trabajando activamente para resolver su problema. Se asignó un agente de atención al cliente a su inquietud y se comunicó con usted por correo electrónico.

Por razones de privacidad, no proporcione información de contacto o de cuenta en esta plataforma.

Gracias,
Atención al cliente

5぀星のうち1の評䟡

I had not used my card and when I went


I had not used my card and when I went yo use it was expired . I called and they will not reissue a new card . They told me yo call NECO rebate center where it was approved from . I called them and they pointed me back to prepaid digital stating they should reissue with maybe a $10 fee but we’re unsure. However, I am told by prepaid they will not issue another card therefore $500 they took. This should be a crime as it is my rebate for making a purchase !

2024幎8月15日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Anonymous,

Thanks for taking the time to share your feedback. We would be happy to review your account and circumstances further. Please reach out at Mypaymentvault.com and fill out a ‘Contact Us' form with additional information in order to locate your account. For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

Escrocs

Je ne peux mettre 0 étoiles dommage, comme.tout monde je ne reçois jamais le code otp, réponse automatique du pseudo service client utilisant un traducteur,sans me. Répondre à ma. Question ni régler mon problÚme. En suivant des conseils de personnes ici j'ai voulu changer le mail pour voir si j'obtenais le fameux otp sauf que depuis je ne peux plus accéder au compte, ils l'ont bloqué, si clique sur réinitialiser mode passe, un mail arrive donc sur le. Nouveau mail que j'ai enregistré mais le lien pour réinitialiser le code est inactif. Super 150 sur ma carte ! Je pense qu'il s'agit d'escroquerie, je n'ai que mes yeux pour pleurer, c'est lamentable. Ah eux de faire en sorte d'envoyer le code otp lors de la transaction, pas compliqué, plus aucun site n'accepte un paiement sans ce code.

2024幎8月14日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Bonjour Mélissa Troussel,

Nous nous efforçons de créer des liens positifs et significatifs et nous sommes désolés d'apprendre que votre expérience avec le support client n'a pas été à la hauteur de ces attentes. Étant donné que les programmes et les paiements varient et que nous pouvons enquêter plus en détail sur votre situation, nous vous demandons de nous contacter via mypaymentvault.com et de remplir un formulaire « Contactez-nous » avec des informations supplémentaires afin que nous puissions localiser votre compte dans notre systÚme. Pour des raisons de confidentialité, veuillez ne pas fournir d'informations de contact ou de compte sur cette plateforme.

Assistance client

5぀星のうち1の評䟡

scammer

When I tried to use my card after a few months, it was declined. I felt hopeless, but I decided to try again. Now it says 'token expired' with code F5A3-844965-E446. Does this mean I got scammed? My $50 Visa prepaid card didn’t work initially, and now it's saying it's expired. Please refund my money.

got this lame reply

Hi, and thanks for getting in touch with us!

Unfortunately, we aren’t able to reissue your expired card. The card you’re asking about is a prepaid card that expires at the end of the month and year provided in your card details. Per the terms and conditions, upon expiration of this prepaid card, any unused funds are forfeited.

Take care,
Prepaid Customer Support

scammers

2024幎8月14日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Sam,

Thank you for sharing your experience. We would be happy to review your account and circumstances further. Please fill out a 'Contact Us' form at MyPaymentVault.com and verify your full name, email and billing address in order to continue as the name provided on this platform does not match the information we have.

-Customer Support

5぀星のうち1の評䟡

Lost $200 to this company

I got a gift card (Visa) redeemed through my company’s health program for keeping exercise goals for over a year. I redeemed a $200 gift card with my points and never used it. That was in Sept 2023. I come to redeem it for a dinner with my family only to get a message that it has expired, which is not true. They changed websites and because of it, I lost $200.

2024幎8月10日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Michael Miller,

Thank you for taking the time to share your feedback. Since programs and payments vary, we would like to investigate your situation further. Unfortunately, we are unable to locate an account.

Please visit our site at MyPaymentVault.com and fill out a 'Contact Us' form for further assistance. Be sure to provide us with any additional information such as email and mailing address in order to help us locate your account. For privacy reasons please do not provide contact or account information on this platform.

Thanks,
Customer Support

5぀星のうち1の評䟡

Waardeloos want niet op te waarderen

De card à €10 verdiend via Ipsos enquetes. Maar waardeloos want geen enkele webshop levert onder de €25,-. Andere virtuele cards kan je opwaarderen via een fysieke Mastercard. Deze dus niet. Die mensen worden slapend rijk als ik het hier zo lees

2024幎7月17日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hallo Peter Juda,

Bedankt voor uw feedback en het spijt ons te horen dat u problemen ondervindt bij het gebruik van uw kaart. We hebben uw account gevonden en werken er actief aan om uw probleem op te lossen.

Er is een Customer Success Agent aan uw probleem toegewezen en deze heeft via e-mail contact met u opgenomen.
Om privacyredenen verzoeken wij u geen contact- of accountgegevens op dit platform te verstrekken.

Bedankt,
Klantenondersteuning

5぀星のうち1の評䟡

I tried using the card at a gas station


I tried using the card at a gas station and was asked for a pin number that I did not receive with the card. So I put it aside to use and was forgotten. Found it only to see that it had expired. Tried contacting the companies number only to get a recording that said card expired and could not get a hold of a representative, the old chase your tail conversation. Tried the web site that was on the back of the card, that was a dead-end. It was mentioned you could get an extension, but if you can't make contact, I guess that's out.
Well in Maine law these cards don't expire, so to channel 13 and the attorney Generals office I go. Maybe they can get to them for an update on the card.

2024幎5月24日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Don Howlett,

Thank you for taking the time to share your feedback. We would like to investigate your situation further, but we are unable to locate an account. Please contact us at service@mypaymentvault.com and provide us with any additional information to locate your account. For privacy reasons please do not provide contact or account information on this platform.

-Customer Support

5぀星のうち1の評䟡

Horrible service

Horrible company. Have been waiting months for my card dispute to be processed. They don't like to be reached and they will just ignore your mails.

Update: this answer is a confirmation of their service. The e-mail adress just gives you a reply that you will have to fill a online form that brings you to the beginning of the whole process.

2024幎7月29日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Freyr Líndal,

Each fraud case is unique to the account holder but the terms we follow are with Visa and Mastercard that limits intervention. However, we can certainly take a further look into your case and provide an update. Please contact us via email at service@mypaymentvault.com with additional information in order to locate your account and further review. For privacy reasons please do not provide contact or account information on this platform.

-Customer Support

5぀星のうち1の評䟡

I was given 2-$100 cards EXPIRED

I was given 2-$100 cards from a company that had a rebate going on an item that I purchased. Was saving them up plus some cash to make a larger purchase, well, went to use them and realized they expired last month.
Now I'm finding that a lot of people are having this issue. Had I known they were going to expire in less than 1 year (1 year is the min. that I've seen on any other card like this), I would have used them.
I've tried contacting them and so far the recording just hangs up and haven't been able to speak to a single person.
Unless, this is resolved, I will be contacting my state attorney general, the BBB and will be filling more complaints on any website that will let me post until they contact me and correct this issue.

2024幎7月28日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hello C B,

Thank you for sharing your experience. Rest assured- we wish to further assist you with your issue. Since programs and payments vary, to further investigate your situation, we ask that you contact us via email at service@mypaymentvault.com with additional information in order to locate your account in our system. For privacy reasons please do not provide contact or account information on this platform.

-Customer Service

5぀星のうち1の評䟡

First Trust Pilot removed my original


First Trust Pilot removed my original posting.

I can only guess Trust Pilot did not like that I advised most people to contact FDIC, yes the bank people as they are the ones who regulate their partner banks.

Look up their name followed by dot gov. Process is simple enough.

2024幎7月22日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hello Edward Dooley,

Thank you for sharing your feedback! We are sorry to hear that happened and wish that we could have worked with you to find a faster solution. If you need additional assistance, please contact us at service@mypaymentvault.com. For privacy reasons please do not provide contact or account information on this platform.

-Customer Support

5぀星のうち1の評䟡

I tried to use the prepaid card and it


I tried to use the prepaid card and it was declined. I have never used it before so I know there is money on it. When I called customer service to find out what the problem was they said their system is down but wanted my name and bank information so they could give me a gift of $100. When I told them I don't give out my bank information they hung the phone up on me. 07

2024幎7月21日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Jimmy Smith,

Thank you for taking the time to share your feedback. We would be happy to review your account and circumstances further. Please contact us at service@mypaymentvault.com and enter ‘Customer Success Agent in the subject line.

For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

impossible d'obtenir le code pour


impossible d'obtenir le code pour pouvoir payer sur Mango.... avec une carte de 100 Euros obtenue par Nielsen.
Bref montrez moi quelqu'un qui a réussi à payer avec cette carte !....
J'ai écrit cet avis le 21 juillet au soir aprÚs avoir échoué dans mon paiement en ligne. et ce matin du 22 juillet, je reçois les codes pour finaliser mon paiement (les codes car j'ai fait plusieurs essais !) 12 heures plus tard !

2024幎7月21日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Bonjour Chantal Labeau Richer,

Nous nous efforçons de créer des liens positifs et significatifs avec nos titulaires de comptes. Étant donné que les programmes et les paiements varient et que nous pouvons enquêter plus en détail sur votre situation, nous vous demandons de nous contacter via service@mypaymentvault.com avec des informations supplémentaires afin que nous puissions localiser votre compte dans notre systÚme. Pour des raisons de confidentialité, veuillez ne pas fournir d'informations de contact ou de compte sur cette plateforme.

Merci,
Service client

5぀星のうち1の評䟡

Worthless

I have a card that I have not used but it expired. I cannot figure out who to contact to get a new card or a different expiration date. I called Mastercard who is supposedly the card holder and they do not have any cards starting with the same numbers as mine.

I’m editing to add, that their customer support agent didn’t help in any way. It was a generic reply just like the one I got here. They offered no help in replacing the gift card.

2024幎7月15日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hi Katelyn Rouse,

Thank you for your feedback and we are sorry to hear that your card expired. We have located your account and are actively working to resolve your issue. A Customer Success Agent has been assigned to your concern and has reached out to you via email.

For privacy reasons please do not provide contact or account information on this platform.

Thank you,
Customer Support

5぀星のうち1の評䟡

Aucune réception de l'OTP.

Aucune réception de l'OTP.
Assistance zéro.
Réponse par mail automatique sans prise en compte du problÚmes etc, etc, etc ....

2024幎7月1日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Bonjour Séguin Yann,

Merci de nous faire part de vos commentaires. Nous serions heureux d’examiner votre compte et votre situation plus en détail. Veuillez nous contacter à service@mypaymentvault.com et saisir « Customer Success Agent » dans la ligne d'objet. Pour des raisons de confidentialité, veuillez ne pas fournir d'informations de contact ou de compte sur cette plateforme.

Merci,
Service client

5぀星のうち1の評䟡

Worst service ever.

Worst service ever.

Worst company ever.

They make everything to prevent you access your money so they grab it easily.

Edited at 23 July
The costumer service is the most useless thing in the world.
They simply ignore you and cancel your message.

2024幎6月30日
自発的なレビュヌ
Prepaiddigitalsolutions ロゎ

Prepaiddigitalsolutions からの回答

Hello Ahmad,

We wish to ensure that you are properly assisted, and your concerns are addressed. Please contact our Customer Service team at service@mypaymentvault. If you have your account number available, this will allow us to assist you and locate the exact account you are referencing.

Thank you in advance, Ahmad, for giving us another opportunity to provide you with a positive customer experience.

- Customer Support

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