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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Our box missed a couple of items and reading reviews I was a bit concerned. But a few emails to Rob resulted in a new box being sent to us. I’m very impressed that this was resolved so well. This was... もっず芋る

5぀星のうち5の評䟡

The gift (box of sensory toys) I ordered for my newly born grandson arrived well presented. The toys have been used often and have definitely been a success. It’s been a joy to see such a tiny person... もっず芋る

5぀星のうち5の評䟡

I purchased the sensory cards for my grandson he loves them. Excellent product with quick delivery. Will definitely purchase further items.

5぀星のうち1の評䟡

I purchased the sensory box as a gift, but the recipient already had the same item. Since the website states there’s a 30-day return policy, I reached out twice via email and also sent a message on In... もっず芋る

䌁業が回答したした

䌁業情報

  1. ベビヌ甚品店

圓該䌁業による蚘述

We make stage appropriate, developmental play items for your baby’s first years, combining research and expert advice to create a range that ‘just makes sense’.


連絡先

3.5

たあたあ

TrustScore 5段階評䟡の3.5

79件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 33に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Fantastic products

My grandson couldn’t take his eyes off the sensory cards as a newborn & when he was a few months older I got the coloured cards & he was equally fascinated with those too. I’ve just ordered the set of alphabet, numbers & first words as I know he will love them - highly recommend this company

2024幎10月31日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Ann,

Thank you for your 5 star review and wonderful feedback! How are you now getting on with the Early Learning Cards you ordered?

Best Wishes
Anna, Co- Founder

5぀星のうち4の評䟡

Great quality cards

Great quality cards and the parents of my babies who've received them (2 grandchildren 6 weeks apart!) are very pleased.
Only criticism is I'd have liked an option for express delivery.

2024幎10月11日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Marion,

Thank you for your honest 4 star review and feedback. We do offer tracked 24 and 48 most of the time but if we are not able to meet the demand ( we are such a small 2-3 bodied team), we soemtimes have to turn it off temporarily as unable to get the package out on time.

I really apologise it happened to be the case at your time of purchase. This is something we are working on improving and having as an every week availability.

I am glad to hear your grandchildren and their parents are pleased with the sensory cards bought from us, what a lucky lady you are 2 grandchildren 6 weeks apart! Have lots of fun!

Best Wishes
Anna, Co- Founder

5぀星のうち1の評䟡

The dog is named Priya!

It’s despicable that you’ve named your dog Priya. Here I was thinking this was an interesting Indian-owned independent business but it’s the name of the dog! Rude.

2024幎11月4日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Thank you for your feedback. We named our business after Priya, our much-loved dog, who has been an inspiring part of our journey. While we didn’t intend to cause any misunderstanding, we appreciate you taking the time to share your perspective.

We’re proud to bring unique products and services to our community, and we welcome customers from all backgrounds. If you have any additional feedback or questions about our work, we’d be happy to chat further.

5぀星のうち1の評䟡

Newborn box not as described

Purchased The newborn box which finally arrived. Contents were incomplete and the packaging was not as illustrated on the website. The brown box was damaged and the outer decorative sleeve was missing. I have contacted customer support with images of the contents and box. I am still awaiting a reply. The reply from Priya and Peanut says I received replacement items this is not true. I returned the box due to the poor customer service.

2024幎10月10日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Lynda,

thank you for your review. I know we dealt with these issues over email and you were sent replacement items for all that was damaged.

Kindest
Anna Co- Founder

5぀星のうち5の評䟡

The newborn baby sensory box I wanted


The newborn baby sensory box I wanted was out of stock but Priya and Peanut managed to put a box together for me. The items are beautiful, delivery was super quick and the help and support given was amazing. This is the first purchase I’ve made from them and I cannot rate them highly enough.

2024幎5月22日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Good morning Sue,

Thank you for your honest and kind review :) We are very happy to hear you are satisfied with our service and products! We hope you have lots of fun playing with your little one. please contact us on support@priyaandpeanut.com if you require any future support.
Kindest
Anna- Founder

5぀星のうち1の評䟡

Low quality products


We bought a newborn box, what arrived was at best disappointing. Low quality products extremely expensive for what they are. Never buying again.

2024幎5月8日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi there!
So sorry you are disapointed by the items in the sensory box. Please contact support@priyaandpeanut.com with your thoughts and we would be happy to return the items if unused?
Kindest
Anna - Founder

5぀星のうち2の評䟡

Stickers

Ordered sensory stickers (cost around 12 pounds but I had a discount code and paid a few pounds less, but with delivery costs I still paid over 10 pounds) and was expecting them to arrive in the little cardboard box as displayed on the website - I was disappointed when they arrived in a very basic white envelope and no box in sight. Stickers are fine but again, for over 10 pounds I was expecting a little more.

2024幎3月4日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Good morning! Thank you for your honest review. We were having some packaging issues at the time waiting for stock to arrive from overseas! If you email support@priyaandpeanut.com I will happily offer you a refund for your order or send you out a new set with the correct packaging as it is now in stock :)

Kindest
Anna- Founder

5぀星のうち3の評䟡

Wrong item sent twice

Wrong item sent twice, I offered to return but it was tricky with the labels sent requiring 2 visits to the post office to sort. No offer of good will for the inconvenience caused.

2023幎11月22日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi! Sorry you were sent the wrong item twice. If you would like to email our support@priyaandpeanut.com team, someone will be happy to offer you a gift note.

Kindest,
Anna - Priya & Peanut

5぀星のうち5の評䟡

Woodland animal Bath Toys

I bought the Woodland animal bath toys by this company and I’m over the moon with them. The animal toys are made of super soft silicone making them really easy to clean and they don’t go mouldy. They also look really aesthetically pleasing in lovely neutral colours. My three year old loves squirting them in the bath and paddling pool and taking them apart and putting them together. All in all very affordable too. Will definitely purchase more items!

2023幎7月6日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Kim,

Thank you for your lovely review and feedback! The woodland animal bath toys are a new item and one people are loving ( our little girls do too) :) We hope you have lots more water play over the summer months!

Priya & Peanut team

5぀星のうち5の評䟡

Fantastic!

Just received my order, they have really put thought and effort into these products, they are of high quality. My 3 month old is mesmerised by the cards and fabric activity book. It's sweet and truly awesome.

I'll be buying more very shortly!

2023幎7月3日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hey! Thank you for your review and feedback!

So pleased to hear your little one is mesmerised by our sensory cards and you've got the activity book too :)

Thank you in advance for being a repeat customer and recommending us to friends and family.

Kindest
Anna

5぀星のうち5の評䟡

Quality products, and fantastic gifts for newborns

I have purchased a number of gifts from Priya & Peanut for various people, and have also recommended them to lots of people who have since made purchases and are extremely happy. My experience of P&P is that the products have clearly been designed and produced with the utmost care and research with the child's development in mind. I particularly recommend the flashcards, as it is fascinating how well they work. I have seen a number of babies use these and, in the early days where the babies usually wouldn't focus or concentrate on anything, they are mesmerised by the flashcards every time! Customer service is friendly and efficient, and P&P clearly put a lot of love and care in to their work!

2023幎5月1日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Thank you so much for your review! We are so pleased to hear you are happy with the customer support and the products have been fun and effective :)

5぀星のうち5の評䟡

amazing

amazing, great quality products made with babies in mind! will definitely buy more for gifts for friends with children.

2023幎4月3日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Nicole,

Thank you for your review!

Really pleased you like the quality and will come back again :)

Kindest
Priya & Peanut Team

5぀星のうち5の評䟡

Great Newborn Sensory Box

Great sensory box full of lots of fun sensory props to use with my young baby. Great value for money - I'll be buying more from them for friends babies 😁

2023幎6月22日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Theresa,

Thank you for your review and feedback!

We're so pleased you're having sensory fun with our products and lots of happy bonding time- that is what it's all about!

Priya & Peanut Team

5぀星のうち5の評䟡

Good quality items

Good quality items, delivered quickly. Love the black and white items. Then the transformation into colour. Gifts from newborn upwards.

2023幎2月10日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Wendy,

Thank you for your review! We're pleased you like your products and were happy with our delivery times too!
Kindest for your custom
Anna - Priya & Peanut

5぀星のうち5の評䟡

What a fantastic company

What a fantastic company, there products are really well made, obviously made to last, so interesting and knowledgeable to catch the eye of babies and help them with there senses.

2023幎4月25日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Susan,

Thank you for your kind review and compliment on our small business. We're glad you see the benefit of our sensory products with your little one :)

Kindest
Anna - Priya & Peanut

5぀星のうち5の評䟡

Lovely products

Lovely products. We have the sensory cards and animal book which our son loves and we’ve bought the cards for a friends baby due next month as we love them.

2023幎2月19日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Victoria :)

Thank you for your positive review of our baby sensory products!
We hope your friend loves them as much as you do.

Kindest
Anna - Priya & Peanut

5぀星のうち2の評䟡

I bought three of the newborn sensory


I bought three of the newborn sensory boxes in 2021, one for my newborn grandson and two as gifts for other newborns of friends , and various other items such as the flash cards. Lovely products, expensive but worth paying for quality I thought. Since this time I have received three urgent recall notices on different items in the sensory box needing to be removed from circulation immediately due to safety and choking hazards. . One is bad luck and can happen to any firm and the first time I felt sorry for them and even praised the way they had emailed out to everyone who purchased from them. But to happen three times is totally unacceptable and shows that few safety checks were done on any items. This is deplorable on toys designed to be given to newborn and young babies. I was horrified when I learned I had given something unsafe to my grandson. My daughter said she had suspicions on sight and removed it from her baby. I have had to write to the other people I bought a gift for THREE times to say that the gift I bought them was unsafe . I felt terrible and ashamed on many levels. It’s also been hassle and time consuming. I understand it’s a small business and did not want to write a damaging review - but this is important stuff. I’ve then looked through the reviews others left and can see that while some people are delighted ( as was I initially) others are warning about unsafe products on different items to the ones I have already mentioned. In the end I couldn’t live with myself if I didn’t write this. Please avoid at all costs . Not just style over substance but style over safety. Dangerous!

Priya and peanut have responded but I didn’t see until late.,I’m not a trustpilot regular - just felt compelled to write thst review. I can’t see where and how to respond to priya and peanut or to trust pilot so am doing here. The three items were the hold rattle with bells ( like a morris dancers stick) the clutch rattle with bells and the feather. I see concerns have already been raised by others about the silicon mirror. Priya and peanut have asked for my review tk be removed as untrue and damaging to their business.

2023幎2月17日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Penny,

Thank you for your time in writing your review. We are sorry to hear how disappointed you are, however, there are some things I need to correct you on.

There has only ever been 1 product recalled and that is the rattle from the Newborn Sensory Box. No other item has been recalled or needs recalling from our product listing. Can I ask which 3 items you believe you have been emailed about?

You would have been sent numerous emails, warning customers of the recall and asking for a response, but it is the SAME item recalled - 1 item, the recalled rattle ONLY. We have to continue to send emails so that customers who have not yet responded to our warning, have the opportunity to do so- this is what we have to do by law to ensure we are doing all we can as a business to get the message to those in need of it.

You have suggested another customer has reviewed unsafe items different from yours, but I can confirm this was a fault on the item that has been rectified with the customer and replaced.

Companies do recall products all over the world all of the time. It is far from ideal and we ourselves are disappointed in having to do so, but we have worked with trading standards to follow correct procedures in this instance, have reported the supplier of the recalled goods and have seized all work with them since June 2021 and on going.

I would really be interested in a response outling the 3 items you believe to have been recalled so that we can get to the bottom of the complaint and rectify your feelings. Thank you for your time.

updated 9th May 2023
Thank you for your above reply Penny. However, I have tried emailing you directly and contacting you various times to no avail. You are correct entirely about the wooden rattle - this item was recalled, however my issue with your review is the incorrect information written that '3 items were recalled'. The feather, was not recalled, and we have never sold a 'Morris dancer stick' rattle- must be a different company for that product.

Thank you
Priya & Peanut Team.

5぀星のうち5の評䟡

Perfect products for perfect babies!

Such a lovely company with a varied range of products. The products are of very high quality and thoughtfully designed for your baby's progression.
The gift notes add a personal touch too. Would definitely recommend Priya and Peanut.

2023幎2月11日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi J Pilkington! Thank you for your lovely review, we're glad we could offer you a personal touch with our gift note option :) Enjoy your products from us, Kindest Anna - Priya & Peanut

5぀星のうち5の評䟡

Sensory cards

I have bought these cards for my new grandchild due next month. They look amazing. Also purchased a sleeve for the flash cards, a book to attach to the pram and a board book. Great service too

2023幎2月1日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Bev,

Sounds like you've bought our whole collection almost, how amazing is that! Really kind feedback, thank you. So pleased you're happy with the quality and service- we hope your little grandchild loves them when they arrive next month. Kindest, Anna- Priya & Peanut

5぀星のうち5の評䟡

Amazing Company

This is such a wonderful business with awesome products for my newborn. Highly recommend! Look nowhere else for sensory and developmental baby products. There Sensory Activity Cloth Book is fantastic!

2023幎2月2日
自発的なレビュヌ
Priya & Peanut ロゎ

Priya & Peanut からの回答

Hi Adam- Thank you kindly for your lovely review :) We're so pleased you particularly like our Activity Cloth Book! Keep a look out on the website or our instagram for any new sensory releases and you can also find some useful blogs written by us too! Kindest, Anna - Priya & Peanut

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䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

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