Our box missed a couple of items and reading reviews I was a bit concerned. But a few emails to Rob resulted in a new box being sent to us. Iâm very impressed that this was resolved so well. This was... ãã£ãšèŠã
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The gift (box of sensory toys) I ordered for my newly born grandson arrived well presented. The toys have been used often and have definitely been a success. Itâs been a joy to see such a tiny person... ãã£ãšèŠã
I purchased the sensory cards for my grandson he loves them. Excellent product with quick delivery. Will definitely purchase further items.
I purchased the sensory box as a gift, but the recipient already had the same item. Since the website states thereâs a 30-day return policy, I reached out twice via email and also sent a message on In... ãã£ãšèŠã
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We make stage appropriate, developmental play items for your babyâs first years, combining research and expert advice to create a range that âjust makes senseâ.
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Unit 6 Topwood Farm, NG4 4PF, Nottingham, è±åœ
- support@priyaandpeanut.com
- www.priyaandpeanut.com
3.5
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Excellent sensory cards with greatâŠ
Excellent sensory cards with great range of pictures. Very engaging for my baby boy!
2023幎2æ8æ¥
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Priya & Peanut ããã®åç
Thank you for review Emma! Really pleased you like the range of pictures and your son found them engaging :)
Excellent well thought through products !
Cannot fault the quality and thought gone into all the products I have purchased as a soon to be grandma . The softness and style of the clothing and the choice of images and colours on the the sensory toys have really impressed me . Can t wait for the baby to see and use them !
2023幎2æ1æ¥
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Priya & Peanut ããã®åç
Thank you for your feedback Carolyn, we're so pleased you're impressed by the service and our products :) Thank you. Congratulations on becoming a Grandma (soon)...we wish you and your family all the best for the safe arrival of the new addition. Kindest, Anna - Priya & Peanut
Small business support
I love to support small businesses and Priya & Peanut do not disappoint. The Royal Mail strikes have created a real issue this year however I think they have battled through delivered as best as they can. Well done
2022幎12æ21æ¥
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Priya & Peanut ããã®åç
Hi Catrina,
Thank you for your review! We did have some tricky delivery queries and issues to work through due to the strikes but we bought on a secondary service through EVRI & DPD over the Christmas period which helped out lots with getting orders to customers, especially those that seemed to get lost! Thank you for your patience, understanding and supporting small!
Anna - Priya & Peanut
Unsafe products, company ignoring
DO NOT USE. Bought a kit for my son including panda silicone mirror. He was 5 months old when he removed silicone cover which was not secured at all and put sharp edge mirror into his mouth! If I wasnt there he would have hurt his gums. I took pictures and send emails/messages on social media straight away and was just ignored!Once i started pushing them to answer they said its safe as all products pass tests and have certificates. They refunded me cost of mirror but that was not the case! Just recently they send recalls for wooden rattle and I emailed them again to say about mirror, but was IGNORED. DO NOT BUY ANYTHING THERE, DO NOT TRUST ANY CERTIFICATES!
2022幎3æ18æ¥
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Priya & Peanut ããã®åç
Hi there! Thank you for your review. I am so sorry to hear your experience with us was unhelpful. The mirror in question had passed certification and was UKCA approved without doubt, I would happily send you the certificate to your email as proof if you'd like to contact me on support@priyaandpeanut.com, however do not dispute the incident that happened with your son - of course this sounds dangerous and thank goodness you were there, an obvious fault with the mirror!! Were you sent an option for a replacement mirror or only a refund? I have responded to all customers on productinfo@priyaandpeanut.com and recall speaking to a customer about a mirror- which I offered a replacement of our new design and asked them to discard the previous faulty item?...again if this isn't yourself, please email me on support@priyanandpeanut.com and I can discuss the matter with you further.
Items do get recalled often across various company platforms, of course it is not ideal and we are nothing but apologetic towards and customers and their experience with us. I can personally say all emails have had responses ( as I have done them myself and checked over all others) and all customers have been issued a refund for the recalled rattle to date.
I hope I can restore some faith in our customer support and wish for you to contact me to rectify your past experience with our company.
Kindest in advance
Anna- Priya & Peanut
Unsafe product ... do not buy
I was bought this box when my twin girls were born ... since then the rubber back to the mirror has become detached revealing a sharp edge to the mirror and the string of the wooden rattle has disintegrated so the wooden balls and bell have come off ... both of which are chocking hazards. I informed the company who have not responded.
2022幎8æ15æ¥
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Priya & Peanut ããã®åç
Hi Sarah,
Thank you for your review. Can I ask if you have since had a response after leaving this review? if you have not had a response and this hasn't been resolved please email me directly on support@priyaandpeanut.com and I will resolve this matter for you there. I apologise at the time of writing the review you felt let down by the company, I hope the answer will be that you have had a response since but if not please do email.
Kindest in advance
Anna - Priya & Peanut
Fabulous
Purchase a few items (blankets sleeping bag etc) and received in 2 days. Beautiful quality, will definitely use again.
2022幎7æ16æ¥
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Priya & Peanut ããã®åç
Hi Laura,
Thank you so much for your great review! We're pleased you loved our items, our essentials range especially :)
Kindest for your feedback and repeat orders.
Anna - Priya & Peanut
PLEASE can you contact me re myâŠ
PLEASE can you contact me re my delivery - I have messaged you twice and no response
2022幎3æ23æ¥
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Priya & Peanut ããã®åç
Hi Sue,
Can I ask if you were responded to at the time? Our customer support email is support@priyaandpeanut.com. If you were responded to and query resolved I'd really appreciate a reply on here to rectify the 1 star review you've left.
Kindest in advance
Anna - Priya & Peanut
Quality product and good service
I just received the sensory book I bought for my great granddaughter. I am so impressed, itâs nicely made and worth every penny. Also nicely packed and a prompt delivery. Good luck with your business, you deserve to be successful as you are offering such a good service with quality products. I am so glad I chose to support a small business. Thank you.
2021幎12æ15æ¥
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Priya & Peanut ããã®åç
Hi John,
what a lovely review! Thank you for your kind, honest words to support our small business. We hope your little one got lots of joy playing with the activity book you bought from us and perhaps its now been passed onto family or friends or is being used for another little one in the family?
Kindest
Anna - Priya & Peanut
Loved these - 10/10
Loved these - Ordered some moment cards for a friends child - Came the next day and packaged perfectly..
Great present and loved by all!
10/10 Highly recommend
2021幎8æ26æ¥
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Priya & Peanut ããã®åç
Hi Ryan, thank you for your review :)
Great product
Great product, arrived just on time. My baby is really enjoying it.
2021幎6æ16æ¥
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Great stuff!
Arrived swiftly and well packaged - and the products are fantastic! Very happy!!
2021幎6æ14æ¥
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Beautifully presented
Beautifully presented. Canât wait for my beautiful ( to be ) grand daughter to enjoy this wonderful product. July 2021 will be amazing
2021幎4æ7æ¥
Really good quality product
Really good quality product as described. Arrived promptly.
2021幎3æ19æ¥
Delivered on time unfortunately I hadâŠ
Delivered on time unfortunately I had by mistake ordered 2 e mailed and got a very quick response sent me return labels posted back and refunded me promptly excellent service thank you
2021幎3æ12æ¥
These cards are beautiful
These cards are beautiful! This is the second set Iâve bought so now my grand babies have a set each .
2021幎3æ12æ¥
My daughter says my granddaughter ElizaâŠ
My daughter says my granddaughter Eliza who is 5 weeks old really looking at the black and white card's ðð
2021幎3æ12æ¥
Excellent Quality
Excellent quality flash cards, really fast & wellpriced shipping. Would definitely recommend to anyone. Thank you!
2021幎3æ2æ¥
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