We visited the ProCook store at the Arndale Centre in Manchester this afternoon at around 4:30pm, and from the moment we walked in, James, the manager, was absolutely lovely. He was so w... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered both online and been in store. Brilliant service from both apart from DPD delivery which was abysmal. Just notification of 15 hour delivery not one hour slot as promised!
企業が回答しました
Every staff member we spoke with was very knowledgeable & helpful. We ordered a dinner set on Sunday and was advised it would take 3-5 working days. It arrived on Monday- very impressive. Unfortunatel... もっと見る
企業が回答しました
I bought a Santoku knife at the Arndale Centre store in Manchester. When I got home and unboxed it, I noticed that the seal on the box had been "opened' and when I took the knife out of the sheaf, the... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
MSU7 Halle Mall, Arndale Centre, M4 3AB, Manchester, 英国
- 01615156449
4.8
優良
254件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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この企業を閲覧した人は、以下の企業も閲覧しています。
Tive uma experiência muito boa
Tive uma experiência muito boa. Comprei taças para champanhe e fui bem atendida.
Usei as taças e elas são muito elegantes e resistentes…❤️❤️🌸🌸
2026年2月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Arndale からの回答
We appreciate your positive feedback. We are so happy you found our display good, liked our product variety, and found our service good.
Great
Store was laid out very well, easy to find what I was looking for and the staff were extremely friendly
2026年2月9日
ProCook - Arndale からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our store well-organized and our staff friendly.
ProCook - Arndale からの回答
We appreciate your positive feedback regarding our helpful, friendly team and great layout; we are so happy you enjoyed them!
ProCook - Arndale からの回答
We appreciate your positive feedback! We are so happy you enjoyed our lovely shop and great products. We look forward to your next visit!
ProCook - Arndale からの回答
We appreciate you confirming your purchase went smoothly. Thank you for letting us know about your experience!
Staff are always so helpful and…
Staff are always so helpful and courteous. Shop is beautifully set out as well
2026年2月7日
ProCook - Arndale からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff helpful and courteous and enjoyed our shop.
The male assistant was extremely…
The male assistant was extremely helpful and friendly answering all my questions . . I would definitely recommend anybody looking for a good cooks knife should go to
a ProCook shop.
2026年2月5日
Polite helpful staff
2026年2月5日
Quality products and excellent customer…
Quality products and excellent customer service by the staff, you can't wish for better than that.
2026年2月9日
Not this time
In the past when I have ordered these glasses they arrived with broken glass are now packing them better and they arrived all whole it was great to see!
2026年1月26日
Great service from the store manager
Great service from the store manager, very attentive and superb service.
Thank you, I’ll definitely be coming back again!
2026年2月4日
Fork it
The carving fork was on view, I was able to pick the correct item to match my knife set. The price was good.
2026年1月30日
Staff friendly and supportive
Staff friendly and supportive, mentioned offers available. Excellent products.
2026年1月31日
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