Visiting the staff at Pro Cook Bideford, could not be more different from a 2* review left by Patrick in Aug. The two 'mature' lady assistants are half the reason I go in so often. They are both knowl... もっと見る
企業が回答しました
所在地
所在地を変更Unit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB
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Staff are helpful and attentive. Excellent service every time. Products are always good value and suitable for their purpose.
Friendly patient staff who were able to answer all my questions. Gave good advice to make correct purchase. Nice to get your purchased wrapped up makes it feel just that bit more expensive.
企業が回答しました
I'm a big fan of ProCook. I started buying online and was very pleased with the quality. But now I've found the shops and can get to really explore what they have. Staff are always very helpful and kn... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, 英国
4.9
優良
787件のレビュー
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Staff really helpful once I explained what I was looking for she showed me the items
Staff really helpful
2026年4月3日
ProCook - Bideford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
The staff were attentive
The staff were attentive, knew the products and advised really well without being pushy. We purchased exactly what we wanted but an upgraded version. Really happy with the service we received
2026年4月2日
ProCook - Bideford からの回答
We're so glad to hear that our staff were attentive and knowledgeable, guiding you to the perfect upgraded product! We appreciate your kind words about the service you received.
Knowledgeable and helpful staff
Wanted some advice on the different materials that the baking trays were made from. The staff were extremely helpful, friendly and a joy to talk with.
The products are of super quality and a reasonable price
2026年4月2日
ProCook - Bideford からの回答
We're delighted to hear that our staff were helpful and friendly when you needed advice about our baking trays. We appreciate you noting the super quality and reasonable price of our products. Thank you for your positive feedback.
Helpful and friendly staff
2026年4月2日
ProCook - Bideford からの回答
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Very helpful assistant with her…
Very helpful assistant with her knoledge could show me and explain the before an after care of the product i brought.
2026年4月2日
Very helpful staff and everything laid…
Very helpful staff and everything laid out clearly and easy to locate anything I was looking for. The discount was also much appreciated!
2026年4月1日
Helpful and friendly staff
Helpful and friendly staff. Answered my questions and helped me to my car with a heavy item.
2026年3月30日
The staff were helpful and friendly
The staff were helpful and friendly. The shop is well laid out and we enjoyed browsing.
2026年3月26日
ProCook - Bideford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and friendly and enjoyed browsing.
Staff were fantastic
Staff were incredibly helpful and friendly. Products were great value.
2026年3月28日
Friendly knowledgeable and polite…
Friendly knowledgeable and polite service.
Nicely designed and lovely to use wine glasses.
2026年3月27日
ProCook - Bideford からの回答
We appreciate your positive feedback; we are so happy you found our staff friendly and the store clean and tidy!
Good Service, Reasonable Prices
Customer Service was good in store. Products have been good so far.
Prices seemed reasonable, could easily see them charging a little more.
2026年3月22日
ProCook - Bideford からの回答
We appreciate your feedback and are so glad to hear you had a positive experience with our customer service. It's great to know you're happy with the products and prices.
Very helpful staff.
2026年3月17日
Great choice of product
Great choice of product, very helpful friendly and knowledgeable staff
2026年3月12日
ProCook - Bideford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our product choices and helpful staff.
Exchanged but to too long
Bought 2 battery salt/pepper mills and one did not light up so had to take it back for an exchange. Although done, it took an age at the till.
2026年3月12日
ProCook - Bideford からの回答
We regret one mill didn't light up and the exchange took too long. We'll review our processes to improve the checkout experience. Thanks for your feedback.
Brilliant Customer Service
The ladies that served me where wonderful and couldnt do enough for me
2026年3月13日
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